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Vetopia Reviews

4.7 Rating 2,647 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Love the range of products and subscription services on Vetopia!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cindy Kwok
Verified Buyer
“Online booking smooth & easy. Prompt delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yee Ying Tang
Verified Buyer
“物流迅速，送貨同事很有禮貌”
Helpful Report
(CHINESE) - Posted 2 years ago
Candy Chan
Verified Buyer
“送貨太慢！請快改善到前後兩天刻貨就理想”
Helpful Report
(CHINESE) - Posted 2 years ago
Mona Mak
Verified Buyer
“efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“User friendly site, speedy delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
James Au
Verified Buyer
“體驗了一次愉快的網購。謝謝！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Steven Kwok
Verified Buyer
“Delivery took longer than expected”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miki Yeung
Verified Buyer
“Good delivery services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Viola Wong
Verified Buyer
“The Hill's Prescription Diet Metabolic Canine is out of stock everywhere. Found it on Vetopia and placed order immediately. The delivery is super speedy. Will repurchase again!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Nina Cheung
Verified Buyer
“Good selection of products and good customer service 👌”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dorcas Cheung
Verified Buyer
“Excellent service and delivery is qick”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“very easy and efficient, good customer service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great customer service team, fast delivery..”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Services is great and response is usually very quick.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Flora Lei
Verified Buyer
“Good quality, efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pervin Shroff
Verified Buyer
“Excellent service 🙏”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lisa Kam
Verified Buyer
“Service is efficient and easy to use app. We can trace the order all the way anytime.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Avis CHENG
Verified Buyer
“Professional, courteous”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt response on delivery, and nice to get alert on product re-stock. Nice service, keep it on !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,647 reviews
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