Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“I know this product has small bites.but not available on VETOPIA. May be you can consider to provide in future”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great shopping online with Vetopia. Deliveries come super quick… and we live on South Lantau”

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(ENGLISH) - Posted 2 years ago

“Order too complicated”

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(CHINESE) - Posted 2 years ago

“All good and on time.”

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(ENGLISH) - Posted 2 years ago

“方便便宜多選擇，大家不妨可以嘗試一下”

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(CHINESE) - Posted 2 years ago

“Good quality of products”

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(CHINESE) - Posted 2 years ago

“已回購多次，送貨時間快”

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(CHINESE) - Posted 2 years ago

“Efficient, convenient, high quality”

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(CHINESE) - Posted 2 years ago

“to cartoon box is so large for delvery of two small items and which is so environmental unfriendly and cost wasting.”

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(CHINESE) - Posted 2 years ago

“It’s great to save points and use them as cash! Reduce the burden on the owner👍”

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(CHINESE) - Posted 2 years ago

“Website could be more user-friendly”

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(ENGLISH) - Posted 2 years ago

“Very happy with quick shipping and service”

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(ENGLISH) - Posted 2 years ago

“Vetopia is a very reliable supplier for my cats’ prescription diet. Fast delivery, and even have free delivery to outlying islands.”

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(ENGLISH) - Posted 2 years ago

“Simple purchasing steps，delivery is good and efficient 👍👍👍”

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(ENGLISH) - Posted 2 years ago

“Fast shipping and user friendly”

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(CHINESE) - Posted 2 years ago

“Good service”

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(ENGLISH) - Posted 2 years ago

“Really care about your sweetie and have follow up of vet when you ordered new products that need subscription. Also, got fast delivery and can get what you need even within 1 day. Really appreciate this service.”

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(ENGLISH) - Posted 2 years ago

“Great customer service, very attentive and patience.”

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(ENGLISH) - Posted 2 years ago

“Friendly and quick response. Good follow-up on for timely re-orders👍”

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(ENGLISH) - Posted 2 years ago

“Although the delivery courier didnt know my place, he tried his best to find it. Good attitude”

Helpful Report

(CHINESE) - Posted 2 years ago

Vetopia is rated 4.7 based on 3,158 reviews