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Vetopia Reviews

4.7 Rating 2,863 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,863 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
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Good services
Helpful Report
(ENGLISH) - Posted 2 years ago
Ordering was fast & efficient.
Helpful Report
(ENGLISH) - Posted 2 years ago
efficient delivery and reliable
Helpful Report
(ENGLISH) - Posted 2 years ago
Great service. I made a mistake and I was able to change it without too much fuss. Apologies and thanks for the help
Helpful Report
(ENGLISH) - Posted 2 years ago
Speedy service. Good logistics.
Helpful Report
(ENGLISH) - Posted 2 years ago
speedy delivery and safe!
Helpful Report
(ENGLISH) - Posted 2 years ago
Efficient delivery and reliable pet supplies! Have repurchased for a few times.
Helpful Report
(ENGLISH) - Posted 2 years ago
包裝非常好,產品貓咪已經食了一段時間有效,所以再次購買。
Helpful Report
(CHINESE) - Posted 2 years ago
More faster shipping would be better it took 8 days to ship
Helpful Report
(ENGLISH) - Posted 2 years ago
Fast shipping
Helpful Report
(ENGLISH) - Posted 2 years ago
Fast delivery and always reliable.
Helpful Report
(ENGLISH) - Posted 2 years ago
The experience of online ordering is good. But the delivery service is very bad. The goods was placed in lobby of my building without any notice or confirmation with me. It should be delivered to my home according to delivery address shown in my order. The goods has been left in lobby for two days until I incidentally noticed the goods was there.
Helpful Report
(ENGLISH) - Posted 2 years ago
Pleasant transaction
Helpful Report
(ENGLISH) - Posted 2 years ago
My first shopping experience here and it Impressed me with the user friendly design of items that customers look for! Both the packaging and delivery were good too! Will come again!
Helpful Report
(ENGLISH) - Posted 2 years ago
I am a first time customer. Very swift service with good customer service. Highly recommend.
Helpful Report
(ENGLISH) - Posted 2 years ago
Provided very good quality products and the ones I need for my specific breed and age of pets. Professional site and team, thank you
Helpful Report
(CHINESE) - Posted 2 years ago
Smooth delivery
Helpful Report
(ENGLISH) - Posted 2 years ago
Variety of choices on special food for cats
Helpful Report
(ENGLISH) - Posted 2 years ago
Quick and efficient delivery.
Helpful Report
(ENGLISH) - Posted 2 years ago
Suggest to let customers to choose the delivery time & date. I don't have any delivery schedule ideal after order placement & need to check with your team again & again. Finally, received the products at 10:45pm even your team advanced schedule should be under 7:00~10:00pm. .
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,863 reviews