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Vetopia Reviews

4.7 Rating 2,863 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with this store. Will be a repeat customer”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The delivery was fast, both of the products are well-backed.”

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(ENGLISH) - Posted 2 years ago

“I find this company to be very efficient and very helpful with the customer service”

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(ENGLISH) - Posted 2 years ago

“Great selection of products at reasonable prices. Order always arrives with the delivery timeframe.”

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(ENGLISH) - Posted 2 years ago

“Thank you for your continued help in my orders, your replies have been almost instant and flexible, my demands met without hassles.”

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(ENGLISH) - Posted 2 years ago

“good service with good price”

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(CHINESE) - Posted 2 years ago

“Neat and prompt delivery (though not next day, in general, perfect) Products offering abit different than usual pet shops, which is super helpful for paw mommy like me.”

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(ENGLISH) - Posted 2 years ago

“Convenient shopping n apps user friendly”

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(ENGLISH) - Posted 2 years ago

“It is otherwise pretty good, but unfortunately delivery is extremely slow”

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(ENGLISH) - Posted 2 years ago

“Nice arrangement, quick response.”

Helpful Report

(CHINESE) - Posted 2 years ago

“All staffs that I have contacted at Vetopia are helpful, professional and nice. Whether it be special requests on delivery dates or managing bonus point problems, staffs have helped to resolve the problem with a positive attitude and promptly.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast Delivery !”

Helpful Report

(CHINESE) - Posted 2 years ago

“quick delivery, polite, good quality products, quality service, reasonable price, recommended”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Excellent service and never experience any issues. :)”

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(ENGLISH) - Posted 2 years ago

“Ive been using Vetopia for many years now. The online service is excellent. Super fast home delivery. The Online shop has a great range of products at good prices.”

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(ENGLISH) - Posted 2 years ago

“Efficient, responsive. Order never late”

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(ENGLISH) - Posted 2 years ago

“Fantastic as always. Fastest delivery.”

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(ENGLISH) - Posted 2 years ago

“Fast logistics”

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(ENGLISH) - Posted 2 years ago

“Very fast delivery! I will definitely order again next time”

Helpful Report

(ENGLISH) - Posted 2 years ago

“客服服務好，物流快，有效率。”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,863 reviews