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Vetopia Reviews

4.7 Rating 2,529 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,266
 Metrics
4.7
Based on 2,529 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Avis CHENG
Verified Buyer
“Professional, courteous”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt response on delivery, and nice to get alert on product re-stock. Nice service, keep it on !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stuart LIU
Verified Buyer
“Past few times my orders have only received the order confirmation email and never receive any notification about the order is ready to be shipped or when….”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Delivery for prescription products that is not available everywhere is helpful. Appreciate the requirement for prescription before ordering.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lai Yee Yeung
Verified Buyer
“Hello 每次都話平日6:30後送，但次次都係中午! 送貨一個電話都冇，請跟進”
Helpful Report
(CHINESE) - Posted 2 years ago
Mee Hui
Verified Buyer
“Bad customer service Bad communication skill No one answered the phone Pack my shipment wrongly w/o feeling sorry”
Helpful Report
(ENGLISH) - Posted 2 years ago
Leo Ng
Verified Buyer
“Best offer and prompt delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Phoebe Au
Verified Buyer
“delivery is very quick, but please consider not giving out so many free shopping bags since the production of excess shopping bags is in fact a waste of resources and hence, not environmentally friendly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julie Leung
Verified Buyer
“Speed delivery with nice packaging 👍🏻”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vanessa Duff
Verified Buyer
“Great company with good products and service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very attentive, best customer service and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yim Rabi
Verified Buyer
“V efficiency and polite”
Helpful Report
(CHINESE) - Posted 2 years ago
Ken Kan
Verified Buyer
“Late delivery. Missed the committed time, no notification”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“High efficiency”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dorothy Chu
Verified Buyer
“Fast delivery, good variety of choices”
Helpful Report
(ENGLISH) - Posted 2 years ago
Frances Au
Verified Buyer
“It was great Thank you”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“good service for the customers”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tobi Lothian
Verified Buyer
“Very good service with helpful customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dion Cheng
Verified Buyer
“虎and鳳滴了兩三天已經唔見咗D蝨，very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ming Chan
Verified Buyer
“Prompt response”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,529 reviews
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