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Vetopia Reviews

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“包裝非常好，產品貓咪已經食了一段時間有效，所以再次購買。”

Helpful Report

(CHINESE) - Posted 2 years ago

“More faster shipping would be better it took 8 days to ship”

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(ENGLISH) - Posted 2 years ago

“Fast shipping”

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(ENGLISH) - Posted 2 years ago

“Fast delivery and always reliable.”

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(ENGLISH) - Posted 2 years ago

“The experience of online ordering is good. But the delivery service is very bad. The goods was placed in lobby of my building without any notice or confirmation with me. It should be delivered to my home according to delivery address shown in my order. The goods has been left in lobby for two days until I incidentally noticed the goods was there.”

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(ENGLISH) - Posted 2 years ago

“Pleasant transaction”

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(ENGLISH) - Posted 2 years ago

“My first shopping experience here and it Impressed me with the user friendly design of items that customers look for! Both the packaging and delivery were good too! Will come again!”

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(ENGLISH) - Posted 2 years ago

“I am a first time customer. Very swift service with good customer service. Highly recommend.”

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(ENGLISH) - Posted 2 years ago

“Provided very good quality products and the ones I need for my specific breed and age of pets. Professional site and team, thank you”

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(CHINESE) - Posted 2 years ago

“Smooth delivery”

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(ENGLISH) - Posted 2 years ago

“Variety of choices on special food for cats”

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(ENGLISH) - Posted 2 years ago

“Quick and efficient delivery.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Suggest to let customers to choose the delivery time & date. I don't have any delivery schedule ideal after order placement & need to check with your team again & again. Finally, received the products at 10:45pm even your team advanced schedule should be under 7:00~10:00pm. .”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Quick delivery and well packaged”

Helpful Report

(ENGLISH) - Posted 2 years ago

“這是診所開給狗狗吃的，狗狗吃了胃口好了很多，希望驗血報告回復正常，會回購”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Not live logistics provided to customer. And no expected delivery time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“if the pricing for recurrent purchases not going up so high is more appreciated. I can see the re-purchasing price is much much higher than the price this time.”

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(ENGLISH) - Posted 2 years ago

“Very quick”

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(ENGLISH) - Posted 2 years ago

“Quick delivery after ordering”

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(ENGLISH) - Posted 2 years ago

“安排送貨速遞特快，謝謝”

Helpful Report

(CHINESE) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,796 reviews