Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

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English

“Fast delivery. Got a wide range of products. Customer service is highly ranked, quickly answered solve most of my questions. And I strongly request that, an advance reminder, like one week, should be given via email for the next recurring order to be take place, before any payments being automatically charged.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Good service and speedy delivery”

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(CHINESE) - Posted 1 year ago

“物流快，有折扣活動時，性價比高”

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(CHINESE) - Posted 1 year ago

“落單後很快便發貨，非常好”

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(ENGLISH) - Posted 1 year ago

“The staff are generally helpful but products are relatively expensive”

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(ENGLISH) - Posted 1 year ago

“有優惠及回購多次。送貨速度快十分方便!!”

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(CHINESE) - Posted 1 year ago

“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”

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(ENGLISH) - Posted 1 year ago

“Excellent service!”

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(ENGLISH) - Posted 1 year ago

“Not the most affordable but must be the most reliable!”

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(ENGLISH) - Posted 1 year ago

“Prompt delivery. While I only wanted one product, I noticed a wide variety, mine included. So I assumed it meets many different customers' different needs.”

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(ENGLISH) - Posted 1 year ago

“many medicals products for dog”

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(ENGLISH) - Posted 1 year ago

“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”

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(CHINESE) - Posted 1 year ago

“Nice as always”

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(ENGLISH) - Posted 1 year ago

“Various types of dog food and supplements 👍🏼”

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(ENGLISH) - Posted 1 year ago

“出貨很快，昨天訂，快到第二晚已收貨，很有效率呢！”

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(CHINESE) - Posted 1 year ago

“Fast delivery with good packing, reasonable price”

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(ENGLISH) - Posted 1 year ago

“客服溝通及時落單方便快捷”

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(CHINESE) - Posted 1 year ago

“in the future, hope you are able to receive more promotions or discounts.”

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(CHINESE) - Posted 1 year ago

“Someone you can trust when it comes to your pets’ care & needs. Highly recommend 👍👍👍”

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(ENGLISH) - Posted 1 year ago

“I have no problem with your services, so far, but your communication about delivery time and schedule, is unsatisfactory, since there is absolutely no communication, until the delivery is affected. Actually there is no communication between the online order and the delivery”

Helpful Report

(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 3,224 reviews