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Vetopia Reviews

4.7 Rating 2,529 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

Vetopia 5 star review on 27th June 2024

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It’s such a nice experience to shop at Vetopia.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast delivery, sometimes with food sample”

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(ENGLISH) - Posted 2 years ago

“we saved a lot on buying renal can food from Cetopia, we had our 20% off on our first purchase, we definitely would shop again.”

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(ENGLISH) - Posted 2 years ago

“Delivery on time and the service is good.”

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(CHINESE) - Posted 2 years ago

“Fast delivery time! Price is decent!”

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(ENGLISH) - Posted 2 years ago

“Service and responding good But the gift of bottle is very small , looks not user friendly”

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(ENGLISH) - Posted 2 years ago

“The delivery timeline is not well indicated. Instead of the two days lead time due to bank holidays, has been extended to 6 days. Without the availability to change the delivery address The contact email will reply but not flexible to provide any solution for the customer.”

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(ENGLISH) - Posted 2 years ago

“發貨好快，包裝好。”

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(ENGLISH) - Posted 2 years ago

“delivery very fast and quality is good”

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(ENGLISH) - Posted 2 years ago

“Very easy to use and very efficient and fast delivery. Very pleased with the whole process”

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(ENGLISH) - Posted 2 years ago

“服務態度認真，主動了解我的寵物情況，網上預購貨品簡易，我十分滿意”

Helpful Report

(CHINESE) - Posted 2 years ago

“Speedy delivery”

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(ENGLISH) - Posted 2 years ago

“If you're looking for a reliable online pet store that offers fast and convenient delivery, look no further than Vetopia. In my experience, Vetopia has consistently provided next day delivery for my orders, even for last-minute purchases. Their website is easy to navigate and has a wide selection of pet products at competitive prices, making it easy to find everything I need for my furry friends. Overall, I would highly recommend Vetopia to any pet owner in need of quality pet products delivered quickly and efficiently.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Nice product and good service”

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(ENGLISH) - Posted 2 years ago

“Able to change order once found out the box of Selehold I ordered should be for a smaller weight dog. Really appreciate it. BUT, on the other hand, I never was able to use the 10% discount code you promised for first order”

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(ENGLISH) - Posted 2 years ago

“fast＾and nice,good seller”

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(CHINESE) - Posted 2 years ago

“Ordering from the website is easy, delivery quick and straightforward, reasonable prices. Great service, thanks!”

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(ENGLISH) - Posted 2 years ago

“Very efficient delivery of the products.”

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(ENGLISH) - Posted 2 years ago

“Fast delivery with good quality of products. Large variety of products can be found on tge website.”

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(ENGLISH) - Posted 2 years ago

“Makes shopping for my furbabies easy as I know items here are vet certified.”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,529 reviews