Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,863 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Speedy delivery, wide range of products available and at reasonable price, would recommend 100%”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast delivery”

Helpful Report

(CHINESE) - Posted 2 years ago

“Good services, quick delivery , and easy to order foods for my cats, thanks everyone from Vetopia!”

Helpful Report

(CHINESE) - Posted 2 years ago

“First time order, because we are living in Hong Kong Island Mid Level. The drive has delivered the dog food as soon as possible on the third day. So my dog can has food to eat. I believe they will make delivery on time. So I were buy dog food and stuff next time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Variety of products Speedy delivery! Reliable delivery team!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast delivery”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The delivery schedule is getting worse and worse.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The system is user friendly. Re-order function is useful to user.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“送貨速度快，高效，日後會再買”

Helpful Report

(CHINESE) - Posted 2 years ago

“Always very good service and quick reliable delivery.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Quick shipping!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Quick delivery of the ordered item, much appreciated 🙏🏼”

Helpful Report

(ENGLISH) - Posted 2 years ago

“服務很好，岀貨時間好快，會一直支持😉”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Excellent service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Quick and good service 😊”

Helpful Report

(ENGLISH) - Posted 2 years ago

“easy and quick deliveries of quality products”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The website is very simple and easy to order. My dog's prescription food is sometimes short in another shop, but I can buy it here every time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Professional services. Highly recommended.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I’m surprised having free cans gift when ordering, unfortunately, it’s not there when the order was arrived. Also, my request on delivery time was ignored. I’m lucky I was at home at that moment.”

Helpful Report

(CHINESE) - Posted 2 years ago

“I have been ordering with Vetopia for over 2 years now and I’m still very satisfied with their delivery and service.”

Helpful Report

(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,863 reviews