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Vetopia Reviews

4.7 Rating 2,647 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“quick delivery.”

Helpful Report

(CHINESE) - Posted 2 years ago

“Good one-stop on-line shop for vets. From fantastic vets, home visits - to ordering food, treats, & the latest accessories. Timely efficient deliveries”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I made the order at pet show June 2023 as there was a 15% off on all products sitewide. Unfortunately, the staff serving me forgot to apply that discount and I was overcharged. I discovered that when I read over the email receipt back home. Wrote to Vetopia and finally got the matter solved. They are willing to refund on the excessive amount charged, waiting for the transfer of money at the moment.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Thanks 🙏🏻”

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(ENGLISH) - Posted 2 years ago

“Very fast and the product is in a good price.”

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(ENGLISH) - Posted 2 years ago

“Wide range of products to select from !! Good logistics and smooth transaction”

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(ENGLISH) - Posted 2 years ago

“Fast delivery and swift responses!”

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(ENGLISH) - Posted 2 years ago

“Super efficient delivery and a wide variety of high quality pet supplies sold”

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(ENGLISH) - Posted 2 years ago

“送貨快，而且貨品很齊全，價錢公道。”

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(CHINESE) - Posted 2 years ago

“产品非常好、猫咪吃了很适应.马上回购”

Helpful Report

(ENGLISH) - Posted 2 years ago

“great communication and professional service”

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(ENGLISH) - Posted 2 years ago

“first time to order, feeling is good.”

Helpful Report

(CHINESE) - Posted 2 years ago

“Love using Vetopia to order online for all our cat's needs - his favourite wet food and treats, all delivered to the door efficiently and fast. Couldn't ask for more.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast delivery and reliable shop.”

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(ENGLISH) - Posted 2 years ago

“Thank you”

Helpful Report

(ENGLISH) - Posted 2 years ago

“A bit confusing in the communication about the delivery arrangement. Record’s status in my account is not synchronised with the staff mentioned in WhatsApp. BTW, better to have hotline service rather than only rely on WhatsApp communication.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“the order came really quickly and vetopia seems to have competitive pricing”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Very responsive, orders delivered quickly, good product range, will continue to use Vetopia!”

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(ENGLISH) - Posted 2 years ago

“Easy to order and delivers very fast! Thank you.”

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(ENGLISH) - Posted 2 years ago

“The website works great. I can easily locate the items that I want and the response time is great.”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,647 reviews