Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Next day delivery, very good!!!”

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(CHINESE) - Posted 2 years ago

“Fast shipping!”

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(ENGLISH) - Posted 2 years ago

“Fast delivery Wide range of selection”

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(ENGLISH) - Posted 2 years ago

“order online and the product is damaged”

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(ENGLISH) - Posted 2 years ago

“Fast delivery with very Good communication.”

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(ENGLISH) - Posted 2 years ago

“價錢平過係2023貓迷展買”

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(CHINESE) - Posted 2 years ago

“We've enjoyed ordering healthy treats from Vetopia! We can always expect to find all-natural snacks and speedy delivery. It would be great if there were more variety though, toys too. The only thing is there was a mix-up in the last order. We wanted to try the Marly & Dan - Soft & Chewy Salmon Dog Bites for Serenity but we received the digestion version.”

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(ENGLISH) - Posted 2 years ago

“professional and promptly services”

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(ENGLISH) - Posted 2 years ago

“Good variety of selection. Always deliver by promised date and very communicative in case there is any questions.”

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(ENGLISH) - Posted 2 years ago

“Well packaged and fast delivery. It would be better if there were more discounts.”

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(ENGLISH) - Posted 2 years ago

“Speedy delivery and easy shopping procedures”

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(ENGLISH) - Posted 2 years ago

“It’s very convenient to shop at Vetopia as I can get prescribed cat food for my cat which has urinary problem. Hope that there will be an improvement on logistic though because I couldn’t expect the delivery time as there was no text message on when it would be delivered.”

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(ENGLISH) - Posted 2 years ago

“Nice and good service”

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(CHINESE) - Posted 2 years ago

“Speedy delivery, wide range of products available and at reasonable price, would recommend 100%”

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(ENGLISH) - Posted 2 years ago

“Fast delivery”

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(CHINESE) - Posted 2 years ago

“Good services, quick delivery , and easy to order foods for my cats, thanks everyone from Vetopia!”

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(CHINESE) - Posted 2 years ago

“First time order, because we are living in Hong Kong Island Mid Level. The drive has delivered the dog food as soon as possible on the third day. So my dog can has food to eat. I believe they will make delivery on time. So I were buy dog food and stuff next time.”

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(ENGLISH) - Posted 2 years ago

“Variety of products Speedy delivery! Reliable delivery team!”

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(ENGLISH) - Posted 2 years ago

“Fast delivery”

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(ENGLISH) - Posted 2 years ago

“The delivery schedule is getting worse and worse.”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,796 reviews