Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”

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(ENGLISH) - Posted 1 year ago

“Excellent service!”

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(ENGLISH) - Posted 1 year ago

“Not the most affordable but must be the most reliable!”

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(ENGLISH) - Posted 1 year ago

“Prompt delivery. While I only wanted one product, I noticed a wide variety, mine included. So I assumed it meets many different customers' different needs.”

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(ENGLISH) - Posted 1 year ago

“many medicals products for dog”

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(ENGLISH) - Posted 1 year ago

“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”

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(CHINESE) - Posted 1 year ago

“Nice as always”

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(ENGLISH) - Posted 1 year ago

“Various types of dog food and supplements 👍🏼”

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(ENGLISH) - Posted 1 year ago

“出貨很快，昨天訂，快到第二晚已收貨，很有效率呢！”

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(CHINESE) - Posted 1 year ago

“Fast delivery with good packing, reasonable price”

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(ENGLISH) - Posted 1 year ago

“客服溝通及時落單方便快捷”

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(CHINESE) - Posted 1 year ago

“in the future, hope you are able to receive more promotions or discounts.”

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(CHINESE) - Posted 1 year ago

“Someone you can trust when it comes to your pets’ care & needs. Highly recommend 👍👍👍”

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(ENGLISH) - Posted 1 year ago

“I have no problem with your services, so far, but your communication about delivery time and schedule, is unsatisfactory, since there is absolutely no communication, until the delivery is affected. Actually there is no communication between the online order and the delivery”

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(ENGLISH) - Posted 1 year ago

“Quick delivery and the first order discount is very attractive. Subsequent orders also acceptable”

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(ENGLISH) - Posted 1 year ago

“Quality products. Fast delivery.”

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(CHINESE) - Posted 1 year ago

“Super fast. Super efficient”

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(ENGLISH) - Posted 1 year ago

“Vetopia has a really good follow-up reminder when I need to re-stock.”

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(ENGLISH) - Posted 1 year ago

“Fast and timely response. It helps me to make swift decision. Did buy 2 times for 3 items. All goods arrived on time and in good order. Confidence is being built up. Keep up your good service level.”

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(ENGLISH) - Posted 1 year ago

“CS 都好有效率+ 加上貴司出貨很快👍🏻 最快今日下單明天就可以收到💜”

Helpful Report

(CHINESE) - Posted 1 year ago

Vetopia is rated 4.7 based on 3,158 reviews