Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivery on time and customer service is good”

Helpful Report

(CHINESE) - Posted 1 year ago

“Holistic range of products, quick delivery”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Good customer service.”

Helpful Report

(CHINESE) - Posted 1 year ago

“Very efficient”

Helpful Report

(ENGLISH) - Posted 1 year ago

“第一次購買罐頭到期日為2027年, 諗住可存放時間很長，可再補充購買，點知送黎既係2026年貨，比我好耐之前係第二間買既更快到期，唯有食左佢先，失望。”

Helpful Report

(CHINESE) - Posted 1 year ago

“Speedy trading response with accurate amount of goods”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Good price and excellent products without any doubt. ship really fast. Highly recommended.”

Helpful Report

(CHINESE) - Posted 1 year ago

“You’ve got a big range of cat food and it’s easy to irder”

Helpful Report

(ENGLISH) - Posted 1 year ago

“surprise discount is very good, it help me to save money”

Helpful Report

(CHINESE) - Posted 1 year ago

“Happy online shopping”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Excellent service and caring staff.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“⭐️快出貨準時到👍 ⭐️送貨員態度很好👍 ⭐️咨詢產品能提供很有用的意見👍 ✨整體很滿滿意👍，希望價格能調低少少🤏就更好呢👏”

Helpful Report

(CHINESE) - Posted 1 year ago

“Convenient and easy shopping online at Vetopia. I enjoy their point system too!”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Reliable and prompt delivery”

Helpful Report

(ENGLISH) - Posted 1 year ago

“出貨快，價錢合理，包裝好”

Helpful Report

(ENGLISH) - Posted 1 year ago

“送貨速運都算快速，幾好幾好”

Helpful Report

(CHINESE) - Posted 1 year ago

“If always have 12% discount, will buy more in this website”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Overall it's good. But for my latest order, there was a hiccup. I received the email advising the delivery would be on April 24. As it didn't indicate the delivery time, I sent a whatsapp advising that the delivery could be left at the door if no one at home. I received a call from Ray from the warehouse that it would be delivered by SF Exress and shouldn't be a problem if no one at home. However, there was no delivery on that day. I called Ray next morning who helped track the order status but needed to wait until after noon. Ray gave me the tracking number but on.the SF site, it said no such order. I made a follow-up call and was told that there was a mistake made by SF and the order would only be delivered on April 26. Unexpectedly, the order was finally received on April 25 late afternoon. This wasn't a good experience though not a big issue. Ray was helpful in his response. It would be good if the email can provide the delivery time range on the delivery day.”

Helpful Report

(CHINESE) - Posted 1 year ago

“Excellent products. Easy to order & quick delivery service. Customer service is also very good. Promptly answered my question.”

Helpful Report

(ENGLISH) - Posted 1 year ago

“The delivery service is quite good, the products I purchased can be delivered to my hand within 48 hours. It would be good if more discount is provided to loyal customers.”

Helpful Report

(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 3,224 reviews