Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Very responsible for the time of delivery, I received calls for confirmation of time of delivery on that morning, received photos sent by WhatsApp to confirm the prescription diet and supplement and a copy of the invoice, also received message for arrival of the prescription diet and supplement and also confirmation that my colleague from firm received the prescription diet and supplement on my behalf. I am very appreciate your company has employed such a good quality employee. I will continue to purchase the cat food and supplement from your company.”

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(CHINESE) - Posted 2 years ago

“good. Delivery quickly.”

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(CHINESE) - Posted 2 years ago

“Easy and efficient ordering, and very easy to manage recurring orders online.”

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(ENGLISH) - Posted 2 years ago

“Amazing delivery!”

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(CHINESE) - Posted 2 years ago

“Fast and product with high quality . Will buy it again”

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(CHINESE) - Posted 2 years ago

“Express delivery”

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(ENGLISH) - Posted 2 years ago

“good services from placing order to delivery of order. product is normal with reasonable expiration date.”

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(ENGLISH) - Posted 2 years ago

“Fast and on time delivery. Very prompt response on whatsaap also.”

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(ENGLISH) - Posted 2 years ago

“Good delivery service 👍🏻”

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(ENGLISH) - Posted 2 years ago

“Very Good.”

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(CHINESE) - Posted 2 years ago

“Good food suits my dogs.”

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(ENGLISH) - Posted 2 years ago

“Reliable and has everything I need for my dogs Prompt delivery”

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(ENGLISH) - Posted 2 years ago

“Fast action.”

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(ENGLISH) - Posted 2 years ago

“I have a few recurrent orders in Vetopia. It helps me a lot in reminding me to order things my dog needs.”

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(ENGLISH) - Posted 2 years ago

“Quick delivery. I received my order within the next 2 days.”

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(ENGLISH) - Posted 2 years ago

“送貨速度快，但要等獸醫審核時間較慢。”

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(CHINESE) - Posted 2 years ago

“I got the lower price of the cat food that was a surprising thing.”

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(CHINESE) - Posted 2 years ago

“Convenient, fast delivery and helpful staff.”

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(CHINESE) - Posted 2 years ago

“Is really good to buy things in here”

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(ENGLISH) - Posted 2 years ago

“Delivered in 12 hours! That’s really helpful !”

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(CHINESE) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,796 reviews