Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,862 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“goods delivered very quickly”

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(CHINESE) - Posted 2 years ago

“Quick responses with detailed explanations”

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(ENGLISH) - Posted 2 years ago

“Very good and speedy service.”

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(ENGLISH) - Posted 2 years ago

“送貨好快👍🏻👍🏻 職員有禮貌，安排得好好”

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(ENGLISH) - Posted 2 years ago

“Can confirm it works for getting rid of bladder crystals. My dog likes it and doesn’t cause any issues for her”

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(ENGLISH) - Posted 2 years ago

“出貨快，貨品完好👍🏻”

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(CHINESE) - Posted 2 years ago

“Excellent customer service! Vetopia responds quickly to emails and deliveries come within a day of ordering. Highly recommend.”

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(ENGLISH) - Posted 2 years ago

“專業、回應稍微慢了點、價格合理、送貨快速．”

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(ENGLISH) - Posted 2 years ago

“Very fast delivery!”

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(ENGLISH) - Posted 2 years ago

“Good service, they co-operate with the customer to co-ordinate delivery time.”

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(ENGLISH) - Posted 2 years ago

“My order delivery was notified to be delayed so I sent an email to the team to cancel the order. Meanwhile, CS contacted me to arrange an urgent delivery, so that I can receive the shipment before our overseas vocation. good service”

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(CHINESE) - Posted 2 years ago

“Quite user friendly”

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(ENGLISH) - Posted 2 years ago

“一直有訂開乾糧同濕糧送貨，通常是貴公司送貨，收貨乾淨企理；較少數交由SF Express送貨，紙皮盒裝住會有蝨，比較污糟。”

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(CHINESE) - Posted 2 years ago

“Good quality, efficient!”

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(CHINESE) - Posted 2 years ago

“Good Services. Quick delivery.”

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(CHINESE) - Posted 2 years ago

“Good product”

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(CHINESE) - Posted 2 years ago

“Good service and very convenient”

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(ENGLISH) - Posted 2 years ago

“Ordering is convenient and delivery day is super fast! Very accommodating, hassle free! It’s superb!”

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(ENGLISH) - Posted 2 years ago

“Very smooth and fast transaction.🥰”

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(ENGLISH) - Posted 2 years ago

“good service”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,862 reviews