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Vetopia Reviews

4.7 Rating 2,532 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,267
 Metrics
4.7
Based on 2,532 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Coco Wong
Verified Buyer
“Used for nearly a year and it is good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
安 安
Verified Buyer
“補貨和客服回覆速度快,不時有優惠”
Helpful Report
(ENGLISH) - Posted 2 years ago
Y Y
Verified Buyer
“Love the flexible recurring plan”
Helpful Report
(ENGLISH) - Posted 2 years ago
Katy Ng
Verified Buyer
“The products are well packed and the delivery arrangements is excellent”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sau Chun Lau
Verified Buyer
“購物簡易順利，送貨快。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fred Scholle
Verified Buyer
“Always great service and speedy delivery. Just wish Vetopia would carry frozen raw food for dogs, especially Organic Paws and Barff.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jay Ng
Verified Buyer
“great customer service! speedy delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very quick delivery (came the next working day) and amazing customer service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Charlie Choi
Verified Buyer
“Vetopia provides fast and efficient service. However, I would appreciate Vetopia could have more pick up points for customer to choose other than Quarry Bay office”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rashida Khan
Verified Buyer
“delivery service was fast”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hilda Tsang
Verified Buyer
“so confused about the first-time purchase experience. The line is busy, and even the voicemail box is always full!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
KY Kenji
Verified Buyer
“Fast delivery , easy to use of website”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Cheung
Verified Buyer
“Good. Will continue to purchase dog food in Vetopia.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Veronica Loh
Verified Buyer
“Quick response, fast courier”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jessie Wong
Verified Buyer
“The staff are really helpful that they always provide help when I need.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“訂貨後1至2天已收到，用環保袋裝住，很乾淨企理。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I am very very disappoined because it expired in july 2023 and i ordered on 11 may 2023”
Helpful Report
(CHINESE) - Posted 2 years ago
C Lo
Verified Buyer
“Quick and efficient! Found what I needed for my dog at reasonable prices. Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kai Wing Lee
Verified Buyer
“very very good”
Helpful Report
(CHINESE) - Posted 2 years ago
Ivan Chan
Verified Buyer
“I can see that my order has been seriously followed. E.g. request video to examine my dog's health status. We got the ordered items within our expected time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,532 reviews
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