Login
Start Free Trial Are you a business?? Click Here

Vetopia Reviews

4.7 Rating 2,540 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,540 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very quick with shipping and excellent service!
Helpful Report
(ENGLISH) - Posted 2 years ago
Very Helperful
Helpful Report
(CHINESE) - Posted 2 years ago
The team v helpful and nice
Helpful Report
(CHINESE) - Posted 2 years ago
員工回覆很快,態度友善。
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia has all the supplements and supplies that I need for maintenance of my elderly dogs, and delivery is quick too. Highly recommend!
Helpful Report
(ENGLISH) - Posted 2 years ago
Trustworthy supplier, true quantity of inventory, timely notice, responsible follow-up.
Helpful Report
(ENGLISH) - Posted 2 years ago
Great customer service and response time for inquiries and fantastic selection of products!
Helpful Report
(ENGLISH) - Posted 2 years ago
Staff are professional and service efficient.
Helpful Report
(ENGLISH) - Posted 2 years ago
It will be better if the delivery leadtime will be shorten .
Helpful Report
(ENGLISH) - Posted 2 years ago
I think the review of the prescription NexGard is very efficient and the delivery is also done immediately the next day after the vet had approved my dog is eligible for it.
Helpful Report
(ENGLISH) - Posted 2 years ago
Quality is good, but over-packaged
Helpful Report
(ENGLISH) - Posted 2 years ago
如果每逢寵物展折扣,可以在纲上或電話做到更好,不须去到现場才有
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is amazing. The delivery is always quick and customer support is prompt. Gets 10/10 from me
Helpful Report
(ENGLISH) - Posted 2 years ago
quick delivery.
Helpful Report
(CHINESE) - Posted 2 years ago
Good one-stop on-line shop for vets. From fantastic vets, home visits - to ordering food, treats, & the latest accessories. Timely efficient deliveries
Helpful Report
(ENGLISH) - Posted 2 years ago
I made the order at pet show June 2023 as there was a 15% off on all products sitewide. Unfortunately, the staff serving me forgot to apply that discount and I was overcharged. I discovered that when I read over the email receipt back home. Wrote to Vetopia and finally got the matter solved. They are willing to refund on the excessive amount charged, waiting for the transfer of money at the moment.
Helpful Report
(ENGLISH) - Posted 2 years ago
Thanks 🙏🏻
Helpful Report
(ENGLISH) - Posted 2 years ago
Very fast and the product is in a good price.
Helpful Report
(ENGLISH) - Posted 2 years ago
Wide range of products to select from !! Good logistics and smooth transaction
Helpful Report
(ENGLISH) - Posted 2 years ago
Fast delivery and swift responses!
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,540 reviews