Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,540 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

124

Anonymous

Anonymous // 01/01/2019

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English

“Very quick with shipping and excellent service!”

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(ENGLISH) - Posted 2 years ago

“Very Helperful”

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(CHINESE) - Posted 2 years ago

“The team v helpful and nice”

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(CHINESE) - Posted 2 years ago

“員工回覆很快，態度友善。”

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(ENGLISH) - Posted 2 years ago

“Vetopia has all the supplements and supplies that I need for maintenance of my elderly dogs, and delivery is quick too. Highly recommend!”

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(ENGLISH) - Posted 2 years ago

“Trustworthy supplier, true quantity of inventory, timely notice, responsible follow-up.”

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(ENGLISH) - Posted 2 years ago

“Great customer service and response time for inquiries and fantastic selection of products!”

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(ENGLISH) - Posted 2 years ago

“Staff are professional and service efficient.”

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(ENGLISH) - Posted 2 years ago

“It will be better if the delivery leadtime will be shorten .”

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(ENGLISH) - Posted 2 years ago

“I think the review of the prescription NexGard is very efficient and the delivery is also done immediately the next day after the vet had approved my dog is eligible for it.”

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(ENGLISH) - Posted 2 years ago

“Quality is good, but over-packaged”

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(ENGLISH) - Posted 2 years ago

“如果每逢寵物展折扣，可以在纲上或電話做到更好，不须去到现場才有”

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(ENGLISH) - Posted 2 years ago

“Vetopia is amazing. The delivery is always quick and customer support is prompt. Gets 10/10 from me”

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(ENGLISH) - Posted 2 years ago

“quick delivery.”

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(CHINESE) - Posted 2 years ago

“Good one-stop on-line shop for vets. From fantastic vets, home visits - to ordering food, treats, & the latest accessories. Timely efficient deliveries”

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(ENGLISH) - Posted 2 years ago

“I made the order at pet show June 2023 as there was a 15% off on all products sitewide. Unfortunately, the staff serving me forgot to apply that discount and I was overcharged. I discovered that when I read over the email receipt back home. Wrote to Vetopia and finally got the matter solved. They are willing to refund on the excessive amount charged, waiting for the transfer of money at the moment.”

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(ENGLISH) - Posted 2 years ago

“Thanks 🙏🏻”

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(ENGLISH) - Posted 2 years ago

“Very fast and the product is in a good price.”

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(ENGLISH) - Posted 2 years ago

“Wide range of products to select from !! Good logistics and smooth transaction”

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(ENGLISH) - Posted 2 years ago

“Fast delivery and swift responses!”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,540 reviews