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Vetopia Reviews

4.7 Rating 2,535 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,269
 Metrics
4.7
Based on 2,535 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Kevin Poon
Verified Buyer
“Trustworthy supplier, true quantity of inventory, timely notice, responsible follow-up.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Great customer service and response time for inquiries and fantastic selection of products!”
Helpful Report
(ENGLISH) - Posted 1 year ago
Ellen Wong
Verified Buyer
“Staff are professional and service efficient.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Amanda Ng
Verified Buyer
“It will be better if the delivery leadtime will be shorten .”
Helpful Report
(ENGLISH) - Posted 2 years ago
Eva Cheung
Verified Buyer
“I think the review of the prescription NexGard is very efficient and the delivery is also done immediately the next day after the vet had approved my dog is eligible for it.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Christine Chan
Verified Buyer
“Quality is good, but over-packaged”
Helpful Report
(ENGLISH) - Posted 2 years ago
小玲 陳
Verified Buyer
“如果每逢寵物展折扣，可以在纲上或電話做到更好，不须去到现場才有”
Helpful Report
(ENGLISH) - Posted 2 years ago
Claire Drever
Verified Buyer
“Vetopia is amazing. The delivery is always quick and customer support is prompt. Gets 10/10 from me”
Helpful Report
(ENGLISH) - Posted 2 years ago
Daisy Hon
Verified Buyer
“quick delivery.”
Helpful Report
(CHINESE) - Posted 2 years ago
Amanda Oatway
Verified Buyer
“Good one-stop on-line shop for vets. From fantastic vets, home visits - to ordering food, treats, & the latest accessories. Timely efficient deliveries”
Helpful Report
(ENGLISH) - Posted 2 years ago
Winnie Fung
Verified Buyer
“I made the order at pet show June 2023 as there was a 15% off on all products sitewide. Unfortunately, the staff serving me forgot to apply that discount and I was overcharged. I discovered that when I read over the email receipt back home. Wrote to Vetopia and finally got the matter solved. They are willing to refund on the excessive amount charged, waiting for the transfer of money at the moment.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Thanks 🙏🏻”
Helpful Report
(ENGLISH) - Posted 2 years ago
Gabriel Lam
Verified Buyer
“Very fast and the product is in a good price.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Samantha Chan
Verified Buyer
“Wide range of products to select from !! Good logistics and smooth transaction”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery and swift responses!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lillian Or
Verified Buyer
“Super efficient delivery and a wide variety of high quality pet supplies sold”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“送貨快，而且貨品很齊全，價錢公道。”
Helpful Report
(CHINESE) - Posted 2 years ago
晓 刘
Verified Buyer
“产品非常好、猫咪吃了很适应.马上回购”
Helpful Report
(ENGLISH) - Posted 2 years ago
ANDREW JOHN CROMEEK
Verified Buyer
“great communication and professional service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ka Wa Lai
Verified Buyer
“first time to order, feeling is good.”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,535 reviews
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