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Vetopia Reviews

4.7 Rating 2,646 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,646 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Stanley Siu
Verified Buyer
“Fast logistics”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cobe LEUNG
Verified Buyer
“Very fast delivery! I will definitely order again next time”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ming Tse
Verified Buyer
“客服服務好，物流快，有效率。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Grace Li
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Grace Tam
Verified Buyer
“Ordering was fast & efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Olivia Chow
Verified Buyer
“efficient delivery and reliable”
Helpful Report
(ENGLISH) - Posted 2 years ago
Charles Lin
Verified Buyer
“Great service. I made a mistake and I was able to change it without too much fuss. Apologies and thanks for the help”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mei Yin Hui
Verified Buyer
“Speedy service. Good logistics.”
Helpful Report
(ENGLISH) - Posted 2 years ago
JC JC
Verified Buyer
“speedy delivery and safe!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wingc Yeung
Verified Buyer
“Efficient delivery and reliable pet supplies! Have repurchased for a few times.”
Helpful Report
(ENGLISH) - Posted 2 years ago
匿名
Verified Buyer
“包裝非常好，產品貓咪已經食了一段時間有效，所以再次購買。”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“More faster shipping would be better it took 8 days to ship”
Helpful Report
(ENGLISH) - Posted 2 years ago
Eddie LO
Verified Buyer
“Fast shipping”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery and always reliable.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ada Cheung
Verified Buyer
“The experience of online ordering is good. But the delivery service is very bad. The goods was placed in lobby of my building without any notice or confirmation with me. It should be delivered to my home according to delivery address shown in my order. The goods has been left in lobby for two days until I incidentally noticed the goods was there.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Pleasant transaction”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“My first shopping experience here and it Impressed me with the user friendly design of items that customers look for! Both the packaging and delivery were good too! Will come again!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jacqueline Woo
Verified Buyer
“I am a first time customer. Very swift service with good customer service. Highly recommend.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mark Zheng
Verified Buyer
“Provided very good quality products and the ones I need for my specific breed and age of pets. Professional site and team, thank you”
Helpful Report
(CHINESE) - Posted 2 years ago
Gloria Ip
Verified Buyer
“Smooth delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,646 reviews
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