Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,943 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

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English

“I have had very pleasant experience ordering dog food from Vetopia. The user friendly platform and the delivery service are satisfactory. I most appreciate the availability of Whatsapp communication. It is so convenient for seeking help and handling other issues regarding the orders. The staff have been super helpful and responsive as well. Excellent!”

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(ENGLISH) - Posted 1 year ago

“great selction, great customer service”

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(ENGLISH) - Posted 1 year ago

“My one stop shop for all my cat and dog food etc. I have needed vet medications and have consulted with the vet online which was very convenient. Wish it gave same day delivery.”

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(ENGLISH) - Posted 1 year ago

“Fast delivery and reliable service”

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(ENGLISH) - Posted 1 year ago

“Professional products. Speedy delivery with polite service. Highly recommend for all pet parents.”

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(ENGLISH) - Posted 1 year ago

“I know this product has small bites.but not available on VETOPIA. May be you can consider to provide in future”

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(ENGLISH) - Posted 1 year ago

“Great shopping online with Vetopia. Deliveries come super quick… and we live on South Lantau”

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(ENGLISH) - Posted 1 year ago

“Order too complicated”

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(CHINESE) - Posted 1 year ago

“All good and on time.”

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(ENGLISH) - Posted 1 year ago

“方便便宜多選擇，大家不妨可以嘗試一下”

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(CHINESE) - Posted 1 year ago

“Good quality of products”

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(CHINESE) - Posted 1 year ago

“已回購多次，送貨時間快”

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(CHINESE) - Posted 1 year ago

“Efficient, convenient, high quality”

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(CHINESE) - Posted 1 year ago

“to cartoon box is so large for delvery of two small items and which is so environmental unfriendly and cost wasting.”

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(CHINESE) - Posted 1 year ago

“It’s great to save points and use them as cash! Reduce the burden on the owner👍”

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(CHINESE) - Posted 1 year ago

“Website could be more user-friendly”

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(ENGLISH) - Posted 1 year ago

“Very happy with quick shipping and service”

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(ENGLISH) - Posted 1 year ago

“Vetopia is a very reliable supplier for my cats’ prescription diet. Fast delivery, and even have free delivery to outlying islands.”

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(ENGLISH) - Posted 1 year ago

“Simple purchasing steps，delivery is good and efficient 👍👍👍”

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(ENGLISH) - Posted 1 year ago

“Fast shipping and user friendly”

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(CHINESE) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,943 reviews