Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“Excellent customer service”

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(CHINESE) - Posted 1 year ago

“Fast delivery”

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(ENGLISH) - Posted 1 year ago

“Quickest delivery in HK”

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(ENGLISH) - Posted 1 year ago

“Good service and speedy delivery”

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(CHINESE) - Posted 1 year ago

“The product was wrongly delivered to another place. With luck, I could get back the product as contact phone number was shown on the delivery note. I sent a complaint email but there have been neither reply/feedback nor any future remedy!”

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(ENGLISH) - Posted 1 year ago

“我非常滿意在貴店購物的體驗！！！ :)”

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(CHINESE) - Posted 1 year ago

“很好的購物經驗送貨速度快態度又好有品質保證”

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(CHINESE) - Posted 1 year ago

“It is very good”

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(CHINESE) - Posted 1 year ago

“Good service”

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(ENGLISH) - Posted 1 year ago

“Great platform for pet owners to get their pet supplies & pet food for their babies. Reliable & fast.”

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(ENGLISH) - Posted 1 year ago

“Prompt response to each query and on time delivery”

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(ENGLISH) - Posted 1 year ago

“Great service. Very impressed with the after care when I screwed up my order”

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(ENGLISH) - Posted 1 year ago

“Very good dog food selection, reasonable minimum purchase amount for free delivery ($300)”

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(ENGLISH) - Posted 1 year ago

“Nice customer service and timely delivery. The website includes a wide variety of choices.”

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(CHINESE) - Posted 1 year ago

“Very good, my cat’s problem seems improved”

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(CHINESE) - Posted 1 year ago

“Everytime I ordering the cat food, the courier delivery was nice, on time.”

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(ENGLISH) - Posted 1 year ago

“Products are very diverse - accommodating to all my dog’s needs. And delivery is very quick and easy. Thank you.”

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(ENGLISH) - Posted 1 year ago

“Wonderful experience shopping with Vetopia. Easy to use website, quick delivery and on top of that, a super cute pet lint roller as a first order gift ! Definitely recommend :)”

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(ENGLISH) - Posted 1 year ago

“Efficient.”

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(CHINESE) - Posted 1 year ago

“作為一個每月訂購者、對於你們的服務都滿意、只是用你們網上訂購系統時覺得它比起其他公司的訂購系統不便！其他都ok”

Helpful Report

(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 3,158 reviews