Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Quick reliable delivery”

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(ENGLISH) - Posted 1 year ago

“長期訂開狗糧濕糧，送貨快，包裝妥當”

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(ENGLISH) - Posted 1 year ago

“In Vetopia I can find what I need for my pets from food to supplements,necessities and toys,all well organized, also information about the well-being of pets, definitely trusted.”

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(ENGLISH) - Posted 1 year ago

“Fast delivery. Staff are polite and helpful.”

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(ENGLISH) - Posted 1 year ago

“So far so good”

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(ENGLISH) - Posted 1 year ago

“Best deal in town with Fast delivery.”

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(ENGLISH) - Posted 1 year ago

“送貨快，換貨仲快，非常好的購物體驗。”

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(ENGLISH) - Posted 1 year ago

“It is an amazing experience to shop online in Vetopia and the items are delivered promptly.”

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(ENGLISH) - Posted 1 year ago

“vetopia offers extensive range of product including GI cat food for my cats. and some niche cat food. quality is good, no defects, no refund is needed so far that i ordered the pet stuff there for a year. delivery time is a bit long tbh, usually takes 5 days from the time i placed orders. when comparing to other online pet store. overall is good as long as you manage your time well.”

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(ENGLISH) - Posted 1 year ago

“Very effective dispatch everytime💪🏼”

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(ENGLISH) - Posted 1 year ago

“Fast delivery after making an order. Prompt reply from customer service assistant.”

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(ENGLISH) - Posted 1 year ago

“We ordered 2 tubes of TrichoCat. One of tubes came without a cap (lid)”

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(ENGLISH) - Posted 1 year ago

“Very convenient and comprehensive shop for pet products! Efficient delivery as well !”

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(ENGLISH) - Posted 1 year ago

“Customer service was great. I ordered the wrong size raincoat and they were quite quick to arrange for an exchange (pick up and redeliver) via SF Express. I really appreciated their patience with me because I couldn't understand why there was a refund.”

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(ENGLISH) - Posted 1 year ago

“quick good puppy loves”

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(ENGLISH) - Posted 1 year ago

“Fast & efficiency transaction”

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(ENGLISH) - Posted 1 year ago

“A wide range of Animalkind products is good. Re-occurring order and delivery service are also convenient!”

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(ENGLISH) - Posted 1 year ago

“Very Good!!!!”

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(ENGLISH) - Posted 1 year ago

“Very satisfying and convenient. Order and delivery arrive fast and on time. Amazing service!”

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(ENGLISH) - Posted 1 year ago

“Good service.”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,796 reviews