Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,074 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“The product was wrongly delivered to another place. With luck, I could get back the product as contact phone number was shown on the delivery note. I sent a complaint email but there have been neither reply/feedback nor any future remedy!”

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(ENGLISH) - Posted 1 year ago

“我非常滿意在貴店購物的體驗！！！ :)”

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(CHINESE) - Posted 1 year ago

“很好的購物經驗送貨速度快態度又好有品質保證”

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(CHINESE) - Posted 1 year ago

“It is very good”

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(CHINESE) - Posted 1 year ago

“Good service”

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(ENGLISH) - Posted 1 year ago

“Great platform for pet owners to get their pet supplies & pet food for their babies. Reliable & fast.”

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(ENGLISH) - Posted 1 year ago

“Prompt response to each query and on time delivery”

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(ENGLISH) - Posted 1 year ago

“Great service. Very impressed with the after care when I screwed up my order”

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(ENGLISH) - Posted 1 year ago

“Very good dog food selection, reasonable minimum purchase amount for free delivery ($300)”

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(ENGLISH) - Posted 1 year ago

“Nice customer service and timely delivery. The website includes a wide variety of choices.”

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(CHINESE) - Posted 1 year ago

“Very good, my cat’s problem seems improved”

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(CHINESE) - Posted 1 year ago

“Everytime I ordering the cat food, the courier delivery was nice, on time.”

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(ENGLISH) - Posted 1 year ago

“Products are very diverse - accommodating to all my dog’s needs. And delivery is very quick and easy. Thank you.”

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(ENGLISH) - Posted 1 year ago

“Wonderful experience shopping with Vetopia. Easy to use website, quick delivery and on top of that, a super cute pet lint roller as a first order gift ! Definitely recommend :)”

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(ENGLISH) - Posted 1 year ago

“Efficient.”

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(CHINESE) - Posted 1 year ago

“作為一個每月訂購者、對於你們的服務都滿意、只是用你們網上訂購系統時覺得它比起其他公司的訂購系統不便！其他都ok”

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(ENGLISH) - Posted 1 year ago

“The range and quality of products at Vetopia are excellent and the delivery service makes it easy.”

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(ENGLISH) - Posted 1 year ago

“I've been ordering from Vetopia for years after needing something from my vet that was temporarily sold out. They were very kind in answering my questions around getting a prescription letter from the vet uploaded onto their before purchasing, and delivery is always so quick, many times within 48 hours. I've also found the delivery driver to be really friendly as well, 100% of the time.”