Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Professional, efficient and simple to order”

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(ENGLISH) - Posted 1 year ago

“送貨快且妥善客服回覆快且清晰”

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(CHINESE) - Posted 1 year ago

“Many choose”

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(CHINESE) - Posted 1 year ago

“I find it easy and efficient to order from Vetopia”

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(ENGLISH) - Posted 1 year ago

“Easy to order, quick delivery, completitive price. That's all we customers needed. thank you.”

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(ENGLISH) - Posted 1 year ago

“Wide selections of prescribed food and prompt delivery service”

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(ENGLISH) - Posted 1 year ago

“Have a lots of variety regarding pet food.”

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(CHINESE) - Posted 1 year ago

“Very reliable supplier. I constantly order dog food here. No problem”

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(CHINESE) - Posted 1 year ago

“Service very good and Delivery Very fast”

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(CHINESE) - Posted 1 year ago

“This company is very efficient. I just would wish their website was easier to use. That’s my only frustration, staff are very friendly and they have an amazing range of products the fact that there is a vet on hand is always reassuring. The Delivery is extremely good since photographs of where he’s put the parcel.”

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(ENGLISH) - Posted 1 year ago

“發貨快, 有庫存, 價錢合理”

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(CHINESE) - Posted 1 year ago

“convenient and quick”

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(CHINESE) - Posted 1 year ago

“I have been shopping online, at Vetopia, for a long time, usually for special foods for senior dogs having dietary requirements for conditions such as failing kidneys. My eldest, a Pomeranian who had minimal problems in the past, recently experienced intestinal problems consistent with the ageing process and so I bought several products to ease his discomfort, and the Intestinal Dog Canned Food is one of them. It is very good. My dog can eat as much as I give him, which is good news, since he has been losing weight recently, and now, he can maintain the same weight. As one of the options for gastrointestinal wet and dry foods I would state that this is a good one. I would thoroughly recommend it for senior dogs having the equivalent of Chrone's, irritable bowel syndrome, or similar. The stool changes from runny to relatively firm, and the effect is quite quick, after change from regular to special food such as this.”

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(ENGLISH) - Posted 1 year ago

“Has re-ordered it for many times. My dog loves it!”

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(ENGLISH) - Posted 1 year ago

“3 days delivery. Long expiry date.”

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(CHINESE) - Posted 1 year ago

“Great collection of products. Delivery service is reliable and timely.”

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(ENGLISH) - Posted 1 year ago

“Fast delivery and products received in good condition. Good customer service too.”

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(ENGLISH) - Posted 1 year ago

“As a customer, I’ve been extremely impressed with the professional service and efficient delivery of my ordered item.”

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(ENGLISH) - Posted 1 year ago

“Fast delivery sometimes”

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(CHINESE) - Posted 1 year ago

“Great quality and packaging of products :) No tracking information provided :(”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,796 reviews