Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 3,013 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

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English

“I recently placed an order and given 12 cans of wet food for free gift, which will expire in a month. I received it even though i had noted that it was not suitable for my dog. If Vetopia is giving it away as a free gifts, why not give it to dog shelter, i will appreciate. spend own time delivering to dog shelter.”

Helpful Report

(CHINESE) - Posted 11 months ago

“Vetopia has a good range of products for pets. I usually purchase special foods for my older dogs using this website. The vet prescribes, or recommends, the items based on diagnosis of particular conditions such as deterioration of liver function or kidneys.”

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(ENGLISH) - Posted 11 months ago

“Customer service very good! easy and fast to proceed the order!”

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(ENGLISH) - Posted 11 months ago

“I just wanted to take a moment to thank Vetopia for their outstanding services, top-quality products, and incredible variety. Every purchase has been a great experience—from the fast shipping to the excellent customer care. My pet always gets the best, thanks to Vetopia’s fantastic selection. Highly recommend to all pet owners!”

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(ENGLISH) - Posted 11 months ago

“Vetopia has great products for my cats and it is easy to use. People are helpful when there are changes to a delivery and deliveries are prompt.”

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(ENGLISH) - Posted 11 months ago

“Great customer service team, online shopping is user friendly, never has issue with the delivery.”

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(ENGLISH) - Posted 11 months ago

“Speedy Delivery; 貨品種類多；網頁易用”

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(CHINESE) - Posted 11 months ago

“Vetopia is basically a reliable source providing veterinary supplements.”

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(CHINESE) - Posted 11 months ago

“Great experience shopping for my cat’s food online! My order arrived quickly, well-packaged, and fresh. My cat loves ziwipeak and I appreciate the quality and convenience. Will definitely shop here again! Let me know if you'd like any tweaks! 😊”

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(CHINESE) - Posted 11 months ago

“Delivery on time and customer service is good”

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(CHINESE) - Posted 11 months ago

“Holistic range of products, quick delivery”

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(ENGLISH) - Posted 11 months ago

“Good customer service.”

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(CHINESE) - Posted 11 months ago

“Very efficient”

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(ENGLISH) - Posted 11 months ago

“第一次購買罐頭到期日為2027年, 諗住可存放時間很長，可再補充購買，點知送黎既係2026年貨，比我好耐之前係第二間買既更快到期，唯有食左佢先，失望。”

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(CHINESE) - Posted 11 months ago

“Speedy trading response with accurate amount of goods”

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(ENGLISH) - Posted 11 months ago

“Good price and excellent products without any doubt. ship really fast. Highly recommended.”

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(CHINESE) - Posted 11 months ago

“You’ve got a big range of cat food and it’s easy to irder”

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(ENGLISH) - Posted 11 months ago

“surprise discount is very good, it help me to save money”

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(CHINESE) - Posted 11 months ago

“Happy online shopping”

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(ENGLISH) - Posted 11 months ago

“Excellent service and caring staff.”

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(ENGLISH) - Posted 11 months ago

Vetopia is rated 4.7 based on 3,013 reviews