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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Pui Yuk Joan Lee
Verified Buyer
“My dog love it and your delivery is very fast. thanks”
Helpful Report
(ENGLISH) - Posted 11 months ago
Li Mr
Verified Buyer
“Good customer service with efficient follow up. Prompt delivery and reply.”
Helpful Report
(CHINESE) - Posted 11 months ago
Anonymous
Verified Buyer
“Very convenient and good deal”
Helpful Report
(ENGLISH) - Posted 11 months ago
Rachel Tong
Verified Buyer
“The website is straightforward to use. They have a wide range of choices for their products. We use it all the time.”
Helpful Report
(ENGLISH) - Posted 11 months ago
Cheuk Tung Cheung
Verified Buyer
“網站簡單易用 物流迅速送貨”
Helpful Report
(CHINESE) - Posted 11 months ago
Yen Wu
Verified Buyer
“Quick response and shipping delivery”
Helpful Report
(ENGLISH) - Posted 11 months ago
William Poon
Verified Buyer
“very satisfactory online purchase experience throughout”
Helpful Report
(CHINESE) - Posted 11 months ago
J Wong
Verified Buyer
“Efficient to send the dog food and the package is tidy”
Helpful Report
(ENGLISH) - Posted 11 months ago
Cherry Chau
Verified Buyer
“Product range is wide and delivery is quick and convenient.”
Helpful Report
(ENGLISH) - Posted 11 months ago
KRYSTAL YEOH
Verified Buyer
“Best website to get dog stuff in HK. Fast response and great delivery!”
Helpful Report
(ENGLISH) - Posted 11 months ago
MY WONG
Verified Buyer
“我18/8 訂左 Stella & Chewy's - Freeze Dried Raw Coated Kibble - Oven Baked (Grass-Fed Beef Recipe) 10lb x 1 VETOPIA#305649 發現到期日是10 Sep 2025 食用期竟不足一個月，平時10lb糧都要食個半月，未食完已經到期。 現在狗狗發生以下問題： 到貸後進食這包糧之後，狗狗呢兩日嚴重腹瀉，肚痛不適(我開封口時 並沒有留意到期日，因為你們貨品一直都係起碼有九個月至一年的食用期） 由於狗狗只係食這款乾糧，沒有食其他食物和零食。估計係食咗呢包就到期變咗質嘅糧之後唔舒服。 我而家唔敢再俾佢食了。食左大約一個星期，擔心持續肚瀉，要去睇醫生。 你哋出貨時唔check吓貨品品質和到期日，真係十分疏忽，質素太差了和不尊業，令人失望！”
Helpful Report
(ENGLISH) - Posted 11 months ago
Elyse Ho
Verified Buyer
“Nice product. Good service.”
Helpful Report
(CHINESE) - Posted 11 months ago
煜良 何
Verified Buyer
“狗狗好鍾意食😋😋”
Helpful Report
(CHINESE) - Posted 1 year ago
Kitty Man
Verified Buyer
“It is very effective ,reasonable price, will continue to buy the products.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Carl Yuen
Verified Buyer
“當然可以！這句話的英文翻譯如下： Vetopia offers a wide variety of specialty pet food. Since my dog is getting older, Vetopia is a great fit. Their service is fast and reliable. I’ve been a loyal customer for years and will continue to shop with them”
Helpful Report
(ENGLISH) - Posted 1 year ago
Anonymous
Verified Buyer
“Great experience and speedy delivery”
Helpful Report
(ENGLISH) - Posted 1 year ago
Janice Lai
Verified Buyer
“Quick response and good follow up.”
Helpful Report
(CHINESE) - Posted 1 year ago
Arthur Chu
Verified Buyer
“Professional service and delivery.”
Helpful Report
(ENGLISH) - Posted 1 year ago
Sally Wong
Verified Buyer
“Very reliable diet, my pet needs it to maintain his intestinal health”
Helpful Report
(ENGLISH) - Posted 1 year ago
Chris Chui
Verified Buyer
“多次下單後才通知缺貨，延遲安排運送”
Helpful Report
(CHINESE) - Posted 1 year ago
Vetopia is rated 4.7 based on 3,158 reviews
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