Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,074 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“Great products and fast delivery.”

Helpful Report

(CHINESE) - Posted 10 months ago

“The web interface is very user-friendly, and the entire process from placing an order to delivery can be completed within three days. Overall, the efficiency is higher compared to my previous orders from other places.”

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(CHINESE) - Posted 10 months ago

“Good service and very responsive customer service. Keep ordering here”

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(CHINESE) - Posted 10 months ago

“"Fast Delivery and Excellent Membership Rewards Points System"”

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(CHINESE) - Posted 10 months ago

“My 27kg dog loves to eat! 減價時怕價比ok, will buy again”

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(CHINESE) - Posted 10 months ago

“Good services !”

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(CHINESE) - Posted 11 months ago

“Bad customer service and delivery arrangement”

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(CHINESE) - Posted 11 months ago

“Convenience and efficiency”

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(ENGLISH) - Posted 11 months ago

“Good selection of products”

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(ENGLISH) - Posted 11 months ago

“Delivery is fast. Order today and the next day I received the item that I ordered.”

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(ENGLISH) - Posted 11 months ago

“The product has expired when arrived.”

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(ENGLISH) - Posted 11 months ago

“發貨快 good service”

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(ENGLISH) - Posted 11 months ago

“服務非常好，值得信任”

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(CHINESE) - Posted 11 months ago

“Fresh and fast delivery 🚚”

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(CHINESE) - Posted 11 months ago

“Products are always packaged nicely with clean boxes handed to me by delivery staff, much appreciated.”

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(CHINESE) - Posted 11 months ago

“Great selection and professional service !”

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(ENGLISH) - Posted 11 months ago

“Recent orders have been overpackaged, I would greatly appreciate if there was no plastic used to wrap cans.”

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(ENGLISH) - Posted 11 months ago

“Prompt response and customer service”

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(CHINESE) - Posted 11 months ago

“I've been buying cat food from Vetopia for a few years now (for my 5 cats). I have come to rely on their responsiveness and reliable service. Fulfilment quality is great. Delivery is always prompt. I also like the variety of products they maintain. I've been able to find easily specific prescriptioned items that some of my cats require. And if certain items are sold out, they have been prompt at replacement and notifying me. All in all Vetopia is a trusted partner for me.”

Helpful Report

(ENGLISH) - Posted 11 months ago

“Fast delivery, reliable company.”

Helpful Report

(ENGLISH) - Posted 11 months ago

Vetopia is rated 4.7 based on 3,074 reviews