Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,852 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,852 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Quick response on the order”

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(CHINESE) - Posted 10 months ago

“價錢合理，物流速度快，買滿300可免運費送澳門，是我最滿意的”

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(CHINESE) - Posted 10 months ago

“Great service with fast delivery.”

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(ENGLISH) - Posted 10 months ago

“100分服務🤣😆”

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(CHINESE) - Posted 10 months ago

“The delivery came in three days after the purchase at pet supply show,”

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(CHINESE) - Posted 10 months ago

“Quick delivery service”

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(ENGLISH) - Posted 10 months ago

“自動訂貨不能改早送貨日期, 沒有任何彈性！之後不再用這訂購！”

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(CHINESE) - Posted 10 months ago

“Good value pet supplies and prescriptions. Website is simple and easy to use.”

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(ENGLISH) - Posted 10 months ago

“Fast delivery. Got a wide range of products. Customer service is highly ranked, quickly answered solve most of my questions. And I strongly request that, an advance reminder, like one week, should be given via email for the next recurring order to be take place, before any payments being automatically charged.”

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(ENGLISH) - Posted 10 months ago

“Good service and speedy delivery”

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(CHINESE) - Posted 10 months ago

“物流快，有折扣活動時，性價比高”

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(CHINESE) - Posted 10 months ago

“落單後很快便發貨，非常好”

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(ENGLISH) - Posted 10 months ago

“The staff are generally helpful but products are relatively expensive”

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(ENGLISH) - Posted 10 months ago

“有優惠及回購多次。送貨速度快十分方便!!”

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(CHINESE) - Posted 10 months ago

“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”

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(ENGLISH) - Posted 11 months ago

“Excellent service!”

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(ENGLISH) - Posted 11 months ago

“Not the most affordable but must be the most reliable!”

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(ENGLISH) - Posted 11 months ago

“Prompt delivery. While I only wanted one product, I noticed a wide variety, mine included. So I assumed it meets many different customers' different needs.”

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(ENGLISH) - Posted 11 months ago

“many medicals products for dog”

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(ENGLISH) - Posted 11 months ago

“The website is not user friendy and very unstable, the products cannot be loaded properly. The terms of subscription will be easily overlooked. But the CS was very helpful.”

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(CHINESE) - Posted 11 months ago

Vetopia is rated 4.7 based on 2,852 reviews