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Vetopia Reviews

4.7 Rating 3,013 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 3,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
你好,剛收到了你們的電郵,我的寶貝狗走了,在這3個星期,我很痛苦及心痛,她陪伴我16年11個月,明天是她的生日,每日至晚上每一刻都不能忘記她的生活足跡,很辛苦,沒有氣力番工,沒有胃口食野,每晚都注意廳內有沒有她回來,請教我怎麼樣可不想,對不起,打擾你們。謝謝🙏🏻
Helpful Report
(ENGLISH) - Posted 9 months ago
Great customer service team and very fast in delivery arrangements. Thank you so much
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(ENGLISH) - Posted 9 months ago
Very nice and good
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(ENGLISH) - Posted 9 months ago
多啲時候做discount 會天吸引
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(CHINESE) - Posted 9 months ago
I am very happy with the service of Vetopia, they are fast, responsive and flexible to meet the need of the customer. I will sure buy often from this webshop.
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(ENGLISH) - Posted 9 months ago
I have been purchasing different products from Vetopia for many years and I fully satisfied with their customer services and the efficient deliveries of the products.
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(ENGLISH) - Posted 9 months ago
Very good products and services
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(CHINESE) - Posted 9 months ago
Good service
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(ENGLISH) - Posted 9 months ago
The product was in good packaging and condition.
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(ENGLISH) - Posted 10 months ago
need to improve delivery information. No way to know when the product will be sent.
Helpful Report
(CHINESE) - Posted 10 months ago
Thanks for the prompt response. The doctor reviewed my order quickly and my dog can take it on time.
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(ENGLISH) - Posted 10 months ago
Customer service follow up very accountable
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(CHINESE) - Posted 10 months ago
Impressive shopping experience in terms of convenient and efficiency. I need the dog food urgently as my dog has diarrhea and it arrived the next day.
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(ENGLISH) - Posted 10 months ago
Excellent delivery and customer service as always.
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(ENGLISH) - Posted 10 months ago
Quality merchandise ranging from kibbles, snacks and accessories. Good CRM as being his regular customer.
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(ENGLISH) - Posted 10 months ago
Vetopia always deliver on time and provide reliable quality food and accesories for our pawfriends
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(ENGLISH) - Posted 10 months ago
Quick delivery n good in order
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(ENGLISH) - Posted 10 months ago
Good service
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(ENGLISH) - Posted 10 months ago
問問題時,能回覆快。 運送也快 。
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(ENGLISH) - Posted 10 months ago
你好,很多謝你們的服務,訂單出貨好快收到,貨品都是很好的品質,如果會員可以再有多點折扣就最好,🙏🏻😊thank you very much
Helpful Report
(CHINESE) - Posted 10 months ago
Vetopia is rated 4.7 based on 3,013 reviews