Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“送貨快，網頁簡單容易，付款方便”

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(CHINESE) - Posted 8 months ago

“Authentic products. speedy delivery.”

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(CHINESE) - Posted 8 months ago

“Vetopia has the widest range of stuff I need for my dogs, from prescription dog food and supplements to body care needs. Very good packaging and prompt delivery too, not to mention discounts and rewards points.”

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(ENGLISH) - Posted 9 months ago

“Quick delivery and good packing”

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(ENGLISH) - Posted 9 months ago

“Excellent customer service”

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(CHINESE) - Posted 9 months ago

“Fast delivery”

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(ENGLISH) - Posted 9 months ago

“Quickest delivery in HK”

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(ENGLISH) - Posted 9 months ago

“Good service and speedy delivery”

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(CHINESE) - Posted 9 months ago

“The product was wrongly delivered to another place. With luck, I could get back the product as contact phone number was shown on the delivery note. I sent a complaint email but there have been neither reply/feedback nor any future remedy!”

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(ENGLISH) - Posted 9 months ago

“我非常滿意在貴店購物的體驗！！！ :)”

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(CHINESE) - Posted 9 months ago

“很好的購物經驗送貨速度快態度又好有品質保證”

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(CHINESE) - Posted 9 months ago

“It is very good”

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(CHINESE) - Posted 9 months ago

“Good service”

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(ENGLISH) - Posted 9 months ago

“Great platform for pet owners to get their pet supplies & pet food for their babies. Reliable & fast.”

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(ENGLISH) - Posted 9 months ago

“Prompt response to each query and on time delivery”

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(ENGLISH) - Posted 9 months ago

“Great service. Very impressed with the after care when I screwed up my order”

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(ENGLISH) - Posted 9 months ago

“Very good dog food selection, reasonable minimum purchase amount for free delivery ($300)”

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(ENGLISH) - Posted 9 months ago

“Nice customer service and timely delivery. The website includes a wide variety of choices.”

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(CHINESE) - Posted 9 months ago

“Very good, my cat’s problem seems improved”

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(CHINESE) - Posted 9 months ago

“Everytime I ordering the cat food, the courier delivery was nice, on time.”

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(ENGLISH) - Posted 9 months ago

Vetopia is rated 4.7 based on 2,942 reviews