Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“The arrangement of delivery and the after sales service is very poor.”

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(CHINESE) - Posted 9 months ago

“Good Service”

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(ENGLISH) - Posted 9 months ago

“客服回覆有禮，回覆速度很快。詳情解釋。”

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(CHINESE) - Posted 9 months ago

“Very good product,and super fast delivery! Will definitely keep purchasing from Vetopia”

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(CHINESE) - Posted 9 months ago

“Quick response on the order”

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(CHINESE) - Posted 9 months ago

“價錢合理，物流速度快，買滿300可免運費送澳門，是我最滿意的”

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(CHINESE) - Posted 9 months ago

“Great service with fast delivery.”

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(ENGLISH) - Posted 9 months ago

“100分服務🤣😆”

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(CHINESE) - Posted 9 months ago

“The delivery came in three days after the purchase at pet supply show,”

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(CHINESE) - Posted 9 months ago

“Quick delivery service”

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(ENGLISH) - Posted 9 months ago

“自動訂貨不能改早送貨日期, 沒有任何彈性！之後不再用這訂購！”

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(CHINESE) - Posted 9 months ago

“Good value pet supplies and prescriptions. Website is simple and easy to use.”

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(ENGLISH) - Posted 9 months ago

“Fast delivery. Got a wide range of products. Customer service is highly ranked, quickly answered solve most of my questions. And I strongly request that, an advance reminder, like one week, should be given via email for the next recurring order to be take place, before any payments being automatically charged.”

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(ENGLISH) - Posted 9 months ago

“Good service and speedy delivery”

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(CHINESE) - Posted 9 months ago

“物流快，有折扣活動時，性價比高”

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(CHINESE) - Posted 9 months ago

“落單後很快便發貨，非常好”

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(ENGLISH) - Posted 9 months ago

“The staff are generally helpful but products are relatively expensive”

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(ENGLISH) - Posted 9 months ago

“有優惠及回購多次。送貨速度快十分方便!!”

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(CHINESE) - Posted 9 months ago

“Prompt delivery and with a wide choice of foods and supplements to my pet. Also, the operator (WhatsApp) replies clearly how to use the frequent order to get a better discount.”

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(ENGLISH) - Posted 9 months ago

“Excellent service!”

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(ENGLISH) - Posted 9 months ago

Vetopia is rated 4.7 based on 2,796 reviews