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Vetopia Reviews

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Products are very diverse - accommodating to all my dog’s needs. And delivery is very quick and easy. Thank you.”

Helpful Report

(ENGLISH) - Posted 9 months ago

“Wonderful experience shopping with Vetopia. Easy to use website, quick delivery and on top of that, a super cute pet lint roller as a first order gift ! Definitely recommend :)”

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(ENGLISH) - Posted 9 months ago

“Efficient.”

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(CHINESE) - Posted 9 months ago

“作為一個每月訂購者、對於你們的服務都滿意、只是用你們網上訂購系統時覺得它比起其他公司的訂購系統不便！其他都ok”

Helpful Report

(ENGLISH) - Posted 9 months ago

“The range and quality of products at Vetopia are excellent and the delivery service makes it easy.”

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(ENGLISH) - Posted 9 months ago

“I've been ordering from Vetopia for years after needing something from my vet that was temporarily sold out. They were very kind in answering my questions around getting a prescription letter from the vet uploaded onto their before purchasing, and delivery is always so quick, many times within 48 hours. I've also found the delivery driver to be really friendly as well, 100% of the time.”

Helpful Report

(ENGLISH) - Posted 9 months ago

“like the good service, delivery and the food as usual.”

Helpful Report

(ENGLISH) - Posted 9 months ago

“Quick reply after order placed”

Helpful Report

(CHINESE) - Posted 9 months ago

“Very good so far, sometimes the packaging looks like it has been thrown around when it arrives but not all the time. So far we are satisfied. Thank you for supplying premium food for our cats.”

Helpful Report

(ENGLISH) - Posted 9 months ago

“I recently placed an order and given 12 cans of wet food for free gift, which will expire in a month. I received it even though i had noted that it was not suitable for my dog. If Vetopia is giving it away as a free gifts, why not give it to dog shelter, i will appreciate. spend own time delivering to dog shelter.”

Helpful Report

(CHINESE) - Posted 9 months ago

“Vetopia has a good range of products for pets. I usually purchase special foods for my older dogs using this website. The vet prescribes, or recommends, the items based on diagnosis of particular conditions such as deterioration of liver function or kidneys.”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Customer service very good! easy and fast to proceed the order!”

Helpful Report

(ENGLISH) - Posted 10 months ago

“I just wanted to take a moment to thank Vetopia for their outstanding services, top-quality products, and incredible variety. Every purchase has been a great experience—from the fast shipping to the excellent customer care. My pet always gets the best, thanks to Vetopia’s fantastic selection. Highly recommend to all pet owners!”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Vetopia has great products for my cats and it is easy to use. People are helpful when there are changes to a delivery and deliveries are prompt.”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Great customer service team, online shopping is user friendly, never has issue with the delivery.”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Speedy Delivery; 貨品種類多；網頁易用”

Helpful Report

(CHINESE) - Posted 10 months ago

“Vetopia is basically a reliable source providing veterinary supplements.”

Helpful Report

(CHINESE) - Posted 10 months ago

“Great experience shopping for my cat’s food online! My order arrived quickly, well-packaged, and fresh. My cat loves ziwipeak and I appreciate the quality and convenience. Will definitely shop here again! Let me know if you'd like any tweaks! 😊”

Helpful Report

(CHINESE) - Posted 10 months ago

“Delivery on time and customer service is good”

Helpful Report

(CHINESE) - Posted 10 months ago

“Holistic range of products, quick delivery”

Helpful Report

(ENGLISH) - Posted 10 months ago

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Vetopia is rated 4.7 based on 2,942 reviews