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Vetopia Reviews

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“送貨速度快及有效率，但網頁經常無反應，出現頻率極高，上年更改積分到期日無通知，導致賬戶2000積分無故被自動扣除。”

Helpful Report

(ENGLISH) - Posted 11 months ago

“Always on time, great service!”

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(ENGLISH) - Posted 11 months ago

“Always a pleasure, good quality”

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(ENGLISH) - Posted 11 months ago

“貨品完好無缺，送貨速度快”

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(ENGLISH) - Posted 11 months ago

“bought one of the snack product of YORA from your shop in end of august I ccant believe it is expirev in sept 2024, ridiculous you are tellinf lie to your customer”

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(CHINESE) - Posted 11 months ago

“It is very convenient for me who lives in outlying island”

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(ENGLISH) - Posted 11 months ago

“Vetopia is a convenient means to buy canine supplement. The entire online sales process is easy and delivery is prompt.”

Helpful Report

(CHINESE) - Posted 11 months ago

“Very responsive and fast delivery.”

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(ENGLISH) - Posted 11 months ago

“Wide range of products, a lot of choices for my picky cat with renal issue. Quick delivery and goods arrived in good condition. Will definitely purchase from Vetopia again”

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(ENGLISH) - Posted 11 months ago

“Vetopia’s website is user friendly. Buying dog food online is easy. And delivery is efficient too. Overall good experience.”

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(ENGLISH) - Posted 11 months ago

“The team is always helpful to whatever queries I may have as to whether a product is suitable for my Furbaby. Delivery is fast and efficient.”

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(ENGLISH) - Posted 1 year ago

“Since prescriptions diet are not available easily except vet clinics, vetopia has made it convenient to shop amidst busy Hong Kong life.”

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(ENGLISH) - Posted 1 year ago

“送貨快，貨品多！係毛孩家長值得幫襯！”

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(ENGLISH) - Posted 1 year ago

“Prompt delivery”

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(CHINESE) - Posted 1 year ago

“價錢合理，有時會附送贈品，送貨員服務態度很好，非常滿意”

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(ENGLISH) - Posted 1 year ago

“My number 1 go-to pet online store!”

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(ENGLISH) - Posted 1 year ago

“Delivery on time and service is very good , convenience reorder.”

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(CHINESE) - Posted 1 year ago

“Easy to order and deliver as soon as possible. If necessary could arrange immediate delivery. On sell products is cheaper than other online pet shop.”

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(CHINESE) - Posted 1 year ago

“Good price at the pet show. Reliable and punctual delivery.”

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(CHINESE) - Posted 1 year ago

“Very fast shipment and accurate, good shopping experience”

Helpful Report

(ENGLISH) - Posted 1 year ago

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Vetopia is rated 4.7 based on 2,646 reviews