Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

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English

“Request for Larger size diaper”

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(ENGLISH) - Posted 8 months ago

“購買時有email查詢over500是否有折扣，最後都無電郵回覆”

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(CHINESE) - Posted 8 months ago

“Need to short the delivery leadtime”

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(CHINESE) - Posted 8 months ago

“Have a Good varity of choice. Fast delivery and good price!”

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(CHINESE) - Posted 8 months ago

“Good price good quilty and fast delivery 👍👍 Already repurchased multiple times ~😃”

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(CHINESE) - Posted 8 months ago

“Responsive and efficient”

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(ENGLISH) - Posted 8 months ago

“quality is good. Delivery is quick and I can use points to offset cash”

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(ENGLISH) - Posted 8 months ago

“Vetopia is always reliable and on time with my orders and offers great customer care”

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(ENGLISH) - Posted 8 months ago

“Prompt and efficient.”

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(ENGLISH) - Posted 8 months ago

“The company gave me a small rebate for cat food I bought because the best before day ends in about 3 months. I ordered 2 brands totalling about 30lbs of cat food which should last more than 3 months. The sales team asked if I want to cancel the order or a rebate. That shows good customer service.”

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(ENGLISH) - Posted 8 months ago

“The packaging is good neat, arrived quickly. Will buy again from Vetopia.”

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(ENGLISH) - Posted 8 months ago

“Fast delivery”

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(ENGLISH) - Posted 8 months ago

“Nice arrangement”

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(ENGLISH) - Posted 8 months ago

“Good service and good deal!”

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(ENGLISH) - Posted 8 months ago

“It's suitable for my pet”

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(CHINESE) - Posted 8 months ago

“I don’t give 5 stars because the delivery to Macau was a bit slow.”

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(ENGLISH) - Posted 8 months ago

“Quick delivery, good service. Very satisfied🤙”

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(ENGLISH) - Posted 8 months ago

“Good products and services”

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(ENGLISH) - Posted 8 months ago

“Reliable shop for pet stuff ordering.”

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(ENGLISH) - Posted 8 months ago

“Love your online shopping system, very helpful and time saving. Easy to make changes. We have scheduled for reordering certain food (milk) for my pet and sometimes the amount I needed might differ (as products source might change from different countries, the total amount of the products might change too) , I can always adjust by changing the reorder date which is very helpful. And the delivery process is really efficient.”

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(CHINESE) - Posted 8 months ago

Vetopia is rated 4.7 based on 3,224 reviews