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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anita Poon
Verified Buyer
“我在 Vetopia 購買了 Royal Canin 糖尿病貓濕糧（85g x 12包），整體體驗非常滿意。網站操作簡單，送貨迅速，產品包裝完好。貓咪也很喜歡這款濕糧，對血糖控制有幫助。會再次回購！”
Helpful Report
(ENGLISH) - Posted 7 months ago
Mathew Cheng
Verified Buyer
“very good services”
Helpful Report
(CHINESE) - Posted 7 months ago
Anonymous
Verified Buyer
“Fast and reliable delivery of prescription kidney care from Vetopia for my cat with renal failure. My cat enjoys eating the renal diet.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“Goods are delivered promptly. Customer service is polite and helpful.”
Helpful Report
(ENGLISH) - Posted 7 months ago
William Poon
Verified Buyer
“It is a better idea if we can get an SMS or email when the order is ready for collection at the collection point.”
Helpful Report
(CHINESE) - Posted 7 months ago
Katheriins Lee
Verified Buyer
“Customers support service is good!”
Helpful Report
(ENGLISH) - Posted 7 months ago
Alice Y Chan
Verified Buyer
“Good price, fast delivery”
Helpful Report
(CHINESE) - Posted 7 months ago
Yin Tung Wong
Verified Buyer
“My 4yr old dog loves it!”
Helpful Report
(ENGLISH) - Posted 7 months ago
Daniele Cervi
Verified Buyer
“Very good service and selection”
Helpful Report
(ENGLISH) - Posted 7 months ago
Clemmie Fu
Verified Buyer
“Prompt Customer service”
Helpful Report
(ENGLISH) - Posted 7 months ago
MEI LING ARVIS TAM
Verified Buyer
“Good, the delivery was very fast.”
Helpful Report
(CHINESE) - Posted 7 months ago
Tina Li
Verified Buyer
“安排送貨暢順，能快速回應客人所需，價格略高，如能提供折扣優惠予舊客會更理想。另𣎴大清楚積分累積情況及如何使用”
Helpful Report
(ENGLISH) - Posted 7 months ago
Yan Lau
Verified Buyer
“雖然第一次買野 但好感動 因為您地知道我隻貓個情況後 真係好幫手地，第一個工作日就幫手寄出！ 不過都係我身為主人唔好，應該係要襯食晒之前買定後備， 如果唔係咁快出貨，真係企左左係到！ 好多謝您地 貓貓已經穩定返❤️”
Helpful Report
(ENGLISH) - Posted 7 months ago
Pinky Yiu
Verified Buyer
“Efficient delivery and happy to have promotion during Xmas!”
Helpful Report
(ENGLISH) - Posted 7 months ago
Woo Mei Wa Zoe
Verified Buyer
“已多次循環訂單購此產品，因比在寵物診所訂購 便宜。 後來發現屋企存貨太多 要求Vetopia 取消循環訂單, Vetopia 都能快速處理。 user friendly😊🙏”
Helpful Report
(ENGLISH) - Posted 7 months ago
Deepti Asar
Verified Buyer
“Our trusted store for Prescription Pet Food, Vetopia has a caring and responsible team to support their customers and are very responsive and prompt to respond to communications and requests.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Ka LKathleen Chan
Verified Buyer
“great responseand follow up. A reputable company”
Helpful Report
(ENGLISH) - Posted 7 months ago
Macy Tam
Verified Buyer
“Good to see that Vetopia have more promotions during each festival. It makes me more engaging. Thanks”
Helpful Report
(ENGLISH) - Posted 7 months ago
Carrie Sham
Verified Buyer
“The staff were very helpful in resolving the problem.”
Helpful Report
(CHINESE) - Posted 7 months ago
KA YEE SHEK
Verified Buyer
“products with very good condition.”
Helpful Report
(CHINESE) - Posted 7 months ago
Vetopia is rated 4.7 based on 3,158 reviews
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