Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,646 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

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English

“Got the SF tracking number (Email) after SF delivery.”

Helpful Report

(ENGLISH) - Posted 10 months ago

“I have seen on Google bad reviews at the time of shipping, I want to clarify that my case was different: the shipment was on time and everything was perfectly ordered, they sent me to the Mail the tracking code and the number to withdraw. A 10/10 service”

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(ENGLISH) - Posted 10 months ago

“送貨快速，有禮貌👍🏻已回購多次”

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(CHINESE) - Posted 10 months ago

“Good deliver”

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(ENGLISH) - Posted 10 months ago

“Vetopia offer an excellent service. I have been purchasing products from this site for years. The food and other items are well appreciated by my five dogs, Donald, Lai Cha, Muffin, Igloo and Josie. Most recently, I asked for special food for my eldest, Donald, now over 17 years of age. He has had surgery, and needed 'recovery' food as well as other items. He is on the mend.”

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(ENGLISH) - Posted 10 months ago

“Vetopia … reliable, efficient and great customer service! Thumbs up”

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(ENGLISH) - Posted 10 months ago

“The website is easy to use and we got our products delivered within 2 days”

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(ENGLISH) - Posted 10 months ago

“A bit expensive but great customer service”

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(CHINESE) - Posted 10 months ago

“Great experience with Vetopia, from consumer friendly website design, efficient CS and speedy delivery! Love it!”

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(ENGLISH) - Posted 10 months ago

“物流快，訂貨兩天就有了。”

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(CHINESE) - Posted 10 months ago

“On time delivery. Good packing.”

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(CHINESE) - Posted 10 months ago

“nice and speedy delivery!!”

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(CHINESE) - Posted 10 months ago

“Good product”

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(ENGLISH) - Posted 10 months ago

“Good customer service”

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(ENGLISH) - Posted 10 months ago

“物流公司比較差，相比以前訂貨可以做到今日訂，聽日或後日就送到，而家要四五日先送，仲要物流員工唔專業”

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(CHINESE) - Posted 10 months ago

“I enjoy shopping at Vetopia because it's more affordable than my local vet in Discovery Bay. Additionally, items are conveniently delivered to my doorstep.”

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(ENGLISH) - Posted 10 months ago

“I hope the point system will be more friendly such as directly off set the price of the purchased item instead to redeem the goods which is not quite useful.”

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(CHINESE) - Posted 10 months ago

“Customer service team is very nice and helpful.”

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(CHINESE) - Posted 10 months ago

“The support from Vetopia Customer Care team is very helpful.”

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(ENGLISH) - Posted 11 months ago

“The ordering process was smooth, and the delivery was prompt.”

Helpful Report

(ENGLISH) - Posted 11 months ago

Vetopia is rated 4.7 based on 2,646 reviews