Login
Start Free Trial Are you a business? Click Here

Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Yim Mui Yu
Verified Buyer
“Very quick to deliver 👍”
Helpful Report
(ENGLISH) - Posted 7 months ago
V. Swart
Verified Buyer
“Products were as ordered and fine. The packaging was ridiculous though. If you have any environmental bone in your body, I wouldn’t.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Venus Lai
Verified Buyer
“Very efficiency and safe to use”
Helpful Report
(ENGLISH) - Posted 7 months ago
Keith
Verified Buyer
“The process was efficient and expeditious, and the products were received in excellent condition.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Joanne Lam
Verified Buyer
“Fast delivery, nice products!”
Helpful Report
(ENGLISH) - Posted 7 months ago
J Wong
Verified Buyer
“Managing the request for changing recurring time is very efficient”
Helpful Report
(ENGLISH) - Posted 7 months ago
Poh Ang
Verified Buyer
“Highly recomended, love to shop with Veropia. They have good qualities products. Customer service is excellent… reliable, responsible, responsive and efficient. Price reasonable.”
Helpful Report
(ENGLISH) - Posted 7 months ago
JANA BACH
Verified Buyer
“I have been buying from VETOPIA for a few years now. My experience with them is the excellent. Their service, their response time when you need clarification or anything resolved, their product selection. Overall I'm very happy and will continue buying from VETOPIA. The only reason I gave it a 4-star is that I don't agree on the excessive amount of bubble wrapps and aircutioning. All goods are send from their location and will reach you within the same day, or within the next day. While first of all I don't believe it is necessary and secondly it is quite time consuming to cut all those bubble sheets and airbags before disposing of it. Everytime I receive a parcel, I'm shaking my head that so much plastic was used. I reached out to them before, and they want to keep the products safe. While I agree on fragile or glass items, but we are talking can's of cats and dogs food, Bags of cats food, dog shampoos.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Dewi Fiencenancy
Verified Buyer
“What most important from online shopping experience is the customer service or after sales service, Vetopia is very responsive and helpful. Makes it great experience.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Maria Yanushevskaya
Verified Buyer
“I have been using Vetopia for years for ordering food and meds for my dog. The goods are always well packaged and come on time. The communication with the team is also a breeze. Cannot recommend highly enough”
Helpful Report
(ENGLISH) - Posted 7 months ago
Vinod Nair
Verified Buyer
“Great offer with subscription diets and prompt delivery as per date quoted.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“Fast response and efficient delivery.”
Helpful Report
(ENGLISH) - Posted 7 months ago
KC Hui
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 7 months ago
Tommy Tam
Verified Buyer
“Service is good and delivery on time”
Helpful Report
(CHINESE) - Posted 7 months ago
Anonymous
Verified Buyer
“Love the regular re-purchase function!”
Helpful Report
(ENGLISH) - Posted 7 months ago
Flora Yeung
Verified Buyer
“貨品質素非常好,包裝及運送也非常精細和有效率”
Helpful Report
(ENGLISH) - Posted 7 months ago
Mo Leung
Verified Buyer
“Fast and accurate process. It would be better if the price was more favorable.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Amir Golabchi
Verified Buyer
“I'm very happy with a fast response and extremely fast delivery..very professional”
Helpful Report
(ENGLISH) - Posted 7 months ago
Anonymous
Verified Buyer
“Vetopia has been a god-send for a variety of items that are next to impossible to find all in one place that also delivers to the outlying islands. It makes having multiple cats with various diets and needs that much easier to manage.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Evelin Yue
Verified Buyer
“This time two times for the delivery to my house need around two weeks. I think it’s quite long period for waiting and I hope that it will be take shorter next time cause normally only need 3days.”
Helpful Report
(ENGLISH) - Posted 7 months ago
Vetopia is rated 4.7 based on 3,158 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request