Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

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English

“訂購後要求早點送貨，客服很快回覆～讚！”

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(ENGLISH) - Posted 7 months ago

“Excellent service and very reasonable prices compared to getting products at the vet.”

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(ENGLISH) - Posted 7 months ago

“efficient delivery and quick feedback”

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(ENGLISH) - Posted 7 months ago

“網購中途有問題，未能即時得到回覆”

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(CHINESE) - Posted 7 months ago

“very useful. plz give more discount”

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(ENGLISH) - Posted 7 months ago

“Good services and speedy”

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(CHINESE) - Posted 7 months ago

“Nice price and product, packed very well. Will purchase from here again :)”

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(ENGLISH) - Posted 7 months ago

“Delivery and after sales services are good”

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(ENGLISH) - Posted 7 months ago

“Easy order and process payment. Fast delivery service and nice customer support contact via Whastapp”

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(CHINESE) - Posted 7 months ago

“Good customer service”

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(CHINESE) - Posted 7 months ago

“Very quick delivery and have careful and tiny package”

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(ENGLISH) - Posted 7 months ago

“It is very convenient to order it online.”

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(ENGLISH) - Posted 7 months ago

“Delivery was timely except the supplier did not to include the nuggets in the first batch delivery. Will order again at Vetopia.”

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(ENGLISH) - Posted 7 months ago

“I subscribed recurring order for my cats. It is a peace of mind as i don't need to remember the order schedule. I can also change the delivery time if my cats consume too fast or too slow.”

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(ENGLISH) - Posted 7 months ago

“非常好嘅購物經驗，在這裡可以找到毛孩必需品，價格合理，服務態度良好！”

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(ENGLISH) - Posted 7 months ago

“Quick to respond to queries and to provide assistance with orders and requests.”

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(ENGLISH) - Posted 7 months ago

“I had an excellent shopping experience with this online store. My order arrived on time, well-packaged, and in perfect condition.”

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(ENGLISH) - Posted 7 months ago

“The website is clear and easy to navigate. I usually order special foods, recommended by a vet, for my dogs via Vetopia and done so many times over the years. The quality of the products is good, they arrive in perfect condition, and the speed of delivery is reasonable. Having been a client of Creature Comforts for a long time, I take the recommendation (hepatic food etc.), find the item, and order it. The number of products for special needs is limited, the choice usually extends to a handful of brands, and the pets depend on their food. Vetopia Online ensures that their needs are met.”

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(ENGLISH) - Posted 7 months ago

“Very reliable ! 👍🏻👍🏻 On-time delivery.”

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(ENGLISH) - Posted 7 months ago

“Took me over 4 days to place an order until I successfully was connected with the staff to lead me step by step. Eventually problem was solved. The online app is confused.”

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(CHINESE) - Posted 7 months ago

Vetopia is rated 4.7 based on 3,224 reviews