Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“送貨快速，有禮貌👍🏻已回購多次”

Helpful Report

(CHINESE) - Posted 2 years ago

“Good deliver”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Vetopia offer an excellent service. I have been purchasing products from this site for years. The food and other items are well appreciated by my five dogs, Donald, Lai Cha, Muffin, Igloo and Josie. Most recently, I asked for special food for my eldest, Donald, now over 17 years of age. He has had surgery, and needed 'recovery' food as well as other items. He is on the mend.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Vetopia … reliable, efficient and great customer service! Thumbs up”

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(ENGLISH) - Posted 2 years ago

“The website is easy to use and we got our products delivered within 2 days”

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(ENGLISH) - Posted 2 years ago

“A bit expensive but great customer service”

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(CHINESE) - Posted 2 years ago

“Great experience with Vetopia, from consumer friendly website design, efficient CS and speedy delivery! Love it!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“物流快，訂貨兩天就有了。”

Helpful Report

(CHINESE) - Posted 2 years ago

“On time delivery. Good packing.”

Helpful Report

(CHINESE) - Posted 2 years ago

“nice and speedy delivery!!”

Helpful Report

(CHINESE) - Posted 2 years ago

“Good product”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Good customer service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“物流公司比較差，相比以前訂貨可以做到今日訂，聽日或後日就送到，而家要四五日先送，仲要物流員工唔專業”

Helpful Report

(CHINESE) - Posted 2 years ago

“I enjoy shopping at Vetopia because it's more affordable than my local vet in Discovery Bay. Additionally, items are conveniently delivered to my doorstep.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I hope the point system will be more friendly such as directly off set the price of the purchased item instead to redeem the goods which is not quite useful.”

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(CHINESE) - Posted 2 years ago

“Customer service team is very nice and helpful.”

Helpful Report

(CHINESE) - Posted 2 years ago

“The support from Vetopia Customer Care team is very helpful.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The ordering process was smooth, and the delivery was prompt.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“送貨速度快及有效率，但網頁經常無反應，出現頻率極高，上年更改積分到期日無通知，導致賬戶2000積分無故被自動扣除。”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Always on time, great service!”

Helpful Report

(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 3,224 reviews