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Vetopia Reviews

4.7 Rating 2,647 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“近幾次訂罐頭濕糧，都會有部分罐身凹咗，可能係箱太大，加上沒有保護紙凹少少無問題的，只是驚撞穿，造成浪費（之前試過一次要換）”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Excellent service, can be reached via whatsapp or email, fast shipment (option: pick up yourself in case not convenience by delivery)”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Promptly delivered!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great selection of products and great service.”

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(ENGLISH) - Posted 2 years ago

“Quick shipping.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Very fast and efficient delivery after purchase!! Excellent service!”

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(ENGLISH) - Posted 2 years ago

“Very good”

Helpful Report

(CHINESE) - Posted 2 years ago

“簡單方便易用，同出面買平”

Helpful Report

(ENGLISH) - Posted 2 years ago

“quick delivery”

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(ENGLISH) - Posted 2 years ago

“I like to do shopping at Vetopia. especially, your CS team has extremely prompt feedback by what's app which is even appreciated.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“處理訂單快，出貨快，包裝乾淨，到期日夠遠”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Easy to order from and fast delivery.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Good products :)”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Prompt delivery less than 48 hours at best price! Stella & Chewy Duck Duck Goose and Animalkind Chicken Tuna & Pumpkin dinner can are the most delicious for my frenchie boy Thor 🥰”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Friendly and helpful customer service team.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Vetopia always has great and responsive service, easy to order and contact them via WhatsApp if any issues.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Previous experiences were good but this time order was delayed and customer service was not helpful at all”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Very helpful”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Prompt delivery, thanks!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I continue to buy things from Vetopia for many reasons: products available, price, user friendly website, customer service and support. This particular purchase included an item requiring a prescription. I was pleased that it was so easy to order it and it was shipped quite quickly.”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,647 reviews