Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,224 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fabulous customer services”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I have had very pleasant experience ordering dog food from Vetopia. The user friendly platform and the delivery service are satisfactory. I most appreciate the availability of Whatsapp communication. It is so convenient for seeking help and handling other issues regarding the orders. The staff have been super helpful and responsive as well. Excellent!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“great selction, great customer service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“My one stop shop for all my cat and dog food etc. I have needed vet medications and have consulted with the vet online which was very convenient. Wish it gave same day delivery.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast delivery and reliable service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Professional products. Speedy delivery with polite service. Highly recommend for all pet parents.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I know this product has small bites.but not available on VETOPIA. May be you can consider to provide in future”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great shopping online with Vetopia. Deliveries come super quick… and we live on South Lantau”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Order too complicated”

Helpful Report

(CHINESE) - Posted 2 years ago

“All good and on time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“方便便宜多選擇，大家不妨可以嘗試一下”

Helpful Report

(CHINESE) - Posted 2 years ago

“Good quality of products”

Helpful Report

(CHINESE) - Posted 2 years ago

“已回購多次，送貨時間快”

Helpful Report

(CHINESE) - Posted 2 years ago

“Efficient, convenient, high quality”

Helpful Report

(CHINESE) - Posted 2 years ago

“to cartoon box is so large for delvery of two small items and which is so environmental unfriendly and cost wasting.”

Helpful Report

(CHINESE) - Posted 2 years ago

“It’s great to save points and use them as cash! Reduce the burden on the owner👍”

Helpful Report

(CHINESE) - Posted 2 years ago

“Website could be more user-friendly”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Very happy with quick shipping and service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Vetopia is a very reliable supplier for my cats’ prescription diet. Fast delivery, and even have free delivery to outlying islands.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Simple purchasing steps，delivery is good and efficient 👍👍👍”

Helpful Report

(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 3,224 reviews