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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“My go-to pet food online shop. They have everything which my cats need and the staff can communicate with you in English fluently via phone or text. Amazing service. Highly recommend every pet parent to check them out 😃”
Helpful Report
(ENGLISH) - Posted 2 years ago
Man Yuk Wong
Verified Buyer
“Very fast delivery and convenience, will keep using”
Helpful Report
(CHINESE) - Posted 2 years ago
LAI KING LI
Verified Buyer
“Quick reliable delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miki Yeung
Verified Buyer
“長期訂開狗糧濕糧，送貨快，包裝妥當”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chong Cecilia
Verified Buyer
“In Vetopia I can find what I need for my pets from food to supplements,necessities and toys,all well organized, also information about the well-being of pets, definitely trusted.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Amy Hui
Verified Buyer
“Fast delivery. Staff are polite and helpful.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Steven POON
Verified Buyer
“So far so good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Best deal in town with Fast delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yuki Chan
Verified Buyer
“送貨快，換貨仲快，非常好的購物體驗。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Richard PA
Verified Buyer
“It is an amazing experience to shop online in Vetopia and the items are delivered promptly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sean Sheung
Verified Buyer
“vetopia offers extensive range of product including GI cat food for my cats. and some niche cat food. quality is good, no defects, no refund is needed so far that i ordered the pet stuff there for a year. delivery time is a bit long tbh, usually takes 5 days from the time i placed orders. when comparing to other online pet store. overall is good as long as you manage your time well.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ruth Wan
Verified Buyer
“Very effective dispatch everytime💪🏼”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sheung Chi Lau
Verified Buyer
“Fast delivery after making an order. Prompt reply from customer service assistant.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Teresa Da Luz
Verified Buyer
“We ordered 2 tubes of TrichoCat. One of tubes came without a cap (lid)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kamyee Ho
Verified Buyer
“Very convenient and comprehensive shop for pet products! Efficient delivery as well !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Customer service was great. I ordered the wrong size raincoat and they were quite quick to arrange for an exchange (pick up and redeliver) via SF Express. I really appreciated their patience with me because I couldn't understand why there was a refund.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Estelle ZHOU
Verified Buyer
“quick good puppy loves”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast & efficiency transaction”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“A wide range of Animalkind products is good. Re-occurring order and delivery service are also convenient!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very Good!!!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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