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Vetopia Reviews

4.7 Rating 2,529 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,266
 Metrics
4.7
Based on 2,529 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Yuki Lam
Verified Buyer
“Super! Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Juliana Chan
Verified Buyer
“Good and efficient service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great service, fast delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karen Ho
Verified Buyer
“Very good services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“From my personal experience buying prescription products for my dogs over the last few years in Hong Kong, Vetopia has better customer service. Some of the other online stores have shockingly rude staff.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Hope to improve the delivery time within 3 hrs not a full day”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kristy Tong
Verified Buyer
“The delivery staff was polite.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julia Leung
Verified Buyer
“good services good products received the parcel quickly with extra gifts, thank you”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wong Spies Kamille
Verified Buyer
“My cat has strong allergic effect and the vet recommended her to take the Hills z/d cat food. Not easy to find anywhere near my home but Vetopia can order online and deliver door to door is amazing !!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Amy Chan
Verified Buyer
“super-fast delivery! Item well packaged! Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“nice, my dog love it”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ashish Bhatnagar
Verified Buyer
“Prompt delivery and excellent service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Romeo Lau
Verified Buyer
“Efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stefan Pouliot
Verified Buyer
“Great selection of products at reasonable prices. Highly recommend!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“They have what kitty needs and they deliver fast! Love Vetopia!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yama Wong
Verified Buyer
“Whatsapp回覆態度良好，能夠快速解決更改送貨地址問題。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lydia Lee
Verified Buyer
“Very good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chui Ting Lau
Verified Buyer
“The stock is complete, and many desired items can be found here”
Helpful Report
(ENGLISH) - Posted 2 years ago
MARY ANN SPARROW
Verified Buyer
“Received my orders after one business day, thank you again and once more, very efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I purchased a bag of expired dog food. I purchased in late Feb, but the expiry date is late Dec of last year🤦🏻‍♀️. Finally I got refund but I still need to handle the expired dog food myself.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,529 reviews
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