Login
Start Free Trial Are you a business? Click Here

Vetopia Reviews

4.7 Rating 2,651 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,371
 Metrics
4.7
Based on 2,651 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Wrennie Shing
Verified Buyer
“The range of products Vetopic offers covers pretty much everything our pets need. Quality of the product is higher than the average pet supplies stores, we feel like we can let our pets try many of their products without worrying about what's in those products. The best thing we love about Vetopia is their super quick delivery and fantastic customer support.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hillary Ho
Verified Buyer
“Very good fast shipping and received very quickly”
Helpful Report
(CHINESE) - Posted 2 years ago
Fran Chan
Verified Buyer
“Very good products fast delivery & response đź‘Ť”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery! Nice to have a cheaper price for recurring orders!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“quick delivery, thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good services and fast delivery”
Helpful Report
(CHINESE) - Posted 2 years ago
Jennifer Kim
Verified Buyer
“The staff at Quarry bay was extremly kind and helpful. I was struggling with the payment, and he helped me deal with it patiently. Also, he gave some samples for the cat! :)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Excellent ! Products selection is good, service is awesome the team is reactive, responsive and easy to reach. Always a smooth delivery within the schedule. Love it !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rex Mok
Verified Buyer
“speedy delivery’ smooth process”
Helpful Report
(ENGLISH) - Posted 2 years ago
Raven Lam
Verified Buyer
“Fast response and delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sheung Chi Lau
Verified Buyer
“Prompt reply via whatsapp, excellent customer service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vanessa Ip
Verified Buyer
“Great how quickly Vetopia delivers and informs of sold out items when they become available.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stanley Siu
Verified Buyer
“Fast transaction, fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Reliable service with great package.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Amanda Liu
Verified Buyer
“Very fast delivery service with good product availability”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yuen Hing Lo
Verified Buyer
“Best price in Hong Kong, fast delivery and customer service representatives are friendly and helpful! Their recurring order option is very convenient and the price is unbeatable, I will never have to worry about running out of dog food again! :)))”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Easy to order and get approval on prescription items. Quick delivery. Good price after discount.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The online purchase experience was good. Speedy delivery service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Lau
Verified Buyer
“Service provided by Vetopia Online Store team is very helpful.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,651 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request