VIP Holiday Booker Reviews

Name: VIP Holiday Booker
Address: Poljicka cesta 20A, Split, Croatia, Poljicka cesta 20A, Split, Croatia, Split
Rating: 4.82

4.8 Rating 2,384 Reviews

99 %

of reviewers recommend VIP Holiday Booker

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Phone:

+38521 274 401

Email:

info@vipholidaybooker.com

Location:

Poljicka cesta 20A, Split, Croatia,
Poljicka cesta 20A, Split, Croatia
Split
HR-21000

VIP Holiday Booker 5 star review on 17th July 2025

Chris Vonholm

VIP Holiday Booker 5 star review on 15th July 2025

JENNIFER JENSEN

Manuela Deflorin

332

Anonymous

Anonymous // 01/01/2019

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English

“Thank you for everything, it was really nice to stay there!”

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“The house was nice but there were some problems. The AC in the rooms on the first floor and in the kitchen/dining were not working properly (looked like condensation water was constantly dropping). I reported this to our contact who at the end of the stay was very rude calling me and my messages unpleasant. Parasols could not be open due to wasp nests in each of them. After I have paid 3600€ they wanted to charge me the amount 2 glasses that we have broken..”

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“The house is gorgeous and the most beautiful house I’ve seen. Everything is new and in perfect condition in the house. The is really a luxury house and has everything you need. We had a warm welcome with food and wine when arriving. The terrace and pool area is magnificent and the pool size and temperature is just perfect. The house is located directly on one of the main streets so you cannot avoid to hear the traffic. But since the pool area is on the opposite side of the house and not to street side, this is manageable. There is no traffic at night - only during rush hours. Unfortunately the air conditioning is not working properly in the house. The air conditioning is not designed for the size of the house thus the temperature on the 2nd floor is high. We had difficulties to sleep also because the air conditioning is too noisy at night. The owner is extremely service minded and tried to solve the issue with an additional air conditioning for each room on the top floor but still not the most ideal solution. The grill area and the outdoor dining section is a bit isolated and to the street side. So we did not use the dining section.”

Helpful Report

Dear Nicole, Thank you very much for your detailed feedback on your recent stay. We are thrilled to hear that you found the house gorgeous and enjoyed the warm welcome with food and wine upon your arrival. It’s wonderful to know that the terrace and pool area exceeded your expectations and that you found both the size and temperature of the pool just right. We genuinely appreciate your understanding regarding the traffic noise, and we are glad to hear that the pool area provided some solace during the day. Your comments about the air conditioning are duly noted, and we sincerely apologize for the discomfort you experienced on the second floor. We strive to ensure that all our homes provide a comfortable environment for our guests, and we are taking your feedback seriously to assess ways we can enhance the cooling system for future visitors. It's great to hear that the owner was proactive in attempting to resolve the air conditioning issue during your stay, although we regret that it wasn't the ideal solution. We also appreciate your notes regarding the grill and outdoor dining area, which will help us improve the overall experience for our guests. Thank you once again for taking the time to share your thoughts. We hope to have the pleasure of hosting you again soon! Warm regards, Your VIP Holiday Booker Team

“werkt aangenaam”

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“Una villa maravillosa, un lujo de vistas y servicios que coincidían con lo anunciado. La anfitriona muy agradable, servicial y muy detallista. La recepción que nos hicieron inmejorable. La limpieza perfecta, menaje, servicios… todo perfecto.”

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“Immer sehr hilfsbereit und nett, sowohl telefonisch, als auch vor und nach der Buchung über die Internetseite.”

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“Service good although we weren't advised of the point person having gone on maternity leave which did mean a few emails were not answered. All sorted in the end and assistance from Smiljana was great before and during our stay.”

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“From start to finish the villa was superb as was Josipa who looked after us during our stay. Be ready for a big hill walk if out and about especially when getting back to the villa as it rests on a very steep hill. This was even more of an issue due to the soaring temperatures however a jump in the pool made all the difference. The villa was immaculate and allowed us to have a week of luxury. We will definitely plan to return and can't fault the service we received. Croatia is beautiful and one of our hest holidays yet.”

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“Had a lovely stay at this location. Room was great, had everything we needed and in a nice central location. Couldn’t fault anything. The property manager (Ivana) was super helpful and always contactable. Would definitely recommend staying here.”

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“Amazing place would definitely recommend!”

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“everything was amazing, exactly as we imagined”

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“The website was user-friendly and made it easy to find and book the perfect accommodation. The descriptions and photos of the properties were accurate, and the booking process was smooth and straightforward. The customer service was exceptional. The support team was quick to respond to my inquiries and provided all the necessary information to ensure a hassle-free booking.”

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“We have had two beautiful weeks at Luxury Villa Bella Vista. Damir and crew spoiled us with lovely food and were always there to help if we had any questions. The villa and lovely garden had everything our large family with ages ranging from 7 to 77 could desire and it is situated close to many cute villages. We also really enjoyed having the boat at our disposal. I would absolutely recommend this place and everyone who worked there, as well as our lovely Villa Specialist & VIP Concierge and the owner.”

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“Thank you so much for a great holiday in Croatia! You have really been helpful! So impressed with the way you kept contact with us throughout the whole stay.”

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“Idyllic village setting with perfect villa accomodation. Our host Massimo was delightful and nothing was too much trouble for him. The villa itself was spectacular. Near new with 3 beds and 3 baths, spacious living area and glorious outdoor terrace/pool. Perfect for mixed group or family. VIP booking service were so professional to deal with, extra bookings for boating and chef service were handled promptly and of high quality.”

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“Every last detail was managed to perfection. Our villa was stunning, the service amazing, the fridge/pantry stock generous, the location incredible.”

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“Thank you for a fantastic stay in this Amazing Villa with fantastic Environment scenary and service”

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“Alles super organisiert und rasche Informationen.”

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“Brilliant villa , fantastic service and dealt with everything so efficiently thank you”

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“Everything was booked easily.”

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VIP Holiday Booker is rated 4.8 based on 2,384 reviews