VIP Holiday Booker Reviews

Name: VIP Holiday Booker
Address: Poljicka cesta 20A, Split, Croatia, Poljicka cesta 20A, Split, Croatia, Split
Rating: 4.82

4.8 Rating 2,414 Reviews

99 %

of reviewers recommend VIP Holiday Booker

Visit Website

Phone:

+38521 274 401

Email:

info@vipholidaybooker.com

Location:

Poljicka cesta 20A, Split, Croatia,
Poljicka cesta 20A, Split, Croatia
Split
HR-21000

VIP Holiday Booker 4 star review on 1st August 2025

329

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ana was very helpful and booked us restaurants, boat trip and transfer from airport. However the price of the transfer and boat trip was a lot higher than if we’d sorted it ourselves. For example we paid €60 for transfer from the airport but later by Uber it cost us €10. I know you pay extra for the service but that’s a big difference. My main feedback is that the company need to be more accurate in their description. We definitely needed a hire car as the beach was 250m away but it was up a very steep hill. We were told Okrug was 15 mins walk away - actually it was 30 mins. Trogir was not just a few minutes in the car but actually a 15 mins drive. So we needed a car to go anywhere. Finally there needs to be a clearer definition of roles between the villa owner and the company. We were met on arrival by the owner who told us he could have picked us up from the airport for free and organised a boat trip at a better rate but we had already paid up front for those services, which was frustrating.”

Helpful Report

“Amazing place to stay … great location … beautiful house … magnificent outdoor space with a pool. The host Ida as been of the greatest help and made our stay in Dubrovnik unforgettable with all her guidance, activity suggestions! Now we know why it’s called sweet memories! All ready looking towards our next stay there! Ciao!”

Helpful Report

“Fantastic place to stay!! Would highly recommend staying, the owners are a wonderful family who were really helpful and made my partners surprise holiday the absolute best as they even helped with getting balloons made. Would recommend renting a car as to travel around the island would be hard without. Overall everything was amazing and I am already planning my 2nd visit with group of friends! Thank you Dario&Maria for the best holiday!”

Helpful Report

“Excellent and fast communication. Everything was as they stated in the ad. See you again on another occasion! Thanks again :)”

Helpful Report

“Sve top 😀😀😀”

Helpful Report

“Alles super!”

Helpful Report

“super Abwicklung, schnelle Reaktionszeiten, sehr freundlich. Unterlagen werden ohne Nachfragen zur Verfügung gestellt! :-)”

Helpful Report

“Our recommendation for the people from the agency.”

Helpful Report

“We hope to be back soon, thank you for everything!”

Helpful Report

“Alles hat problemlos und schnell geklappt, ohne Beanstandungen. Bei FRagen war immer jemand erreichbar. Kann ich uneingeschränkt weiter empfehlen.”

Helpful Report

“We recommend that you contact the concierge service for activities during your stay, especially if you would like to eat out in the restaurants. Ana was more than helpful in recommending the best restaurants in the Makarska area.”

Helpful Report

“Wir haben uns vor 2 Jahren für VIP Holiday Booker entschieden, da es auf der Website hieß, dass man wegen Covid 19 kostenlos stornieren kann. Das war leider nicht möglich. Wir haben nur einen Gutschein bekommen und unseren Urlaub um ein Jahr verschoben. Die gleiche Villa kostete aber dann über 400€ mehr. Diese Kröte haben wir geschluckt, da uns das Haus sehr gut gefallen hat. 3 Wochen vor unserem geplanten Urlaub kam die Nachricht, dass die Villa leider an jemand anderen vergeben wurden und wir nicht zu dem Zeitpunkt dort Urlaub machen können. Wir waren geschockt. Von Holiday Booker kam der Vorschlag, ob wir nicht eine andere Woche haben möchten. Was so kurzfristig bei 6 Erwachsenen natürlich nicht geht. Nach vielem hin und her und Nachfragen wurde uns dann eine Villa 4h weiter südlich mit 20% Ermäßigung angeboten. Diese haben wir dann genommen. Die Villa an sich war sehr schön, sauber, traumhaft gelegen. Die Organisation war leider Katastrophe. Obwohl wir genau zu der angekündigten Uhrzeit da waren, war niemand vor Ort. Am ersten Abend kam unangekündigt ein Makler auf die Terrasse und wollte Fotos von dem Objekt machen, obwohl wir schon am Pool lagen und überall unsere Sachen hatten. Das Wasser war leider noch abgedreht, so dass der Hausmeister anrücken musste. Am ersten Abend haben wir festgestellt, dass die Spülmaschine nicht geht. Also kam wieder der Hausmeister, der nicht mal Werkzeug dabei hatte und auch nichts reparieren konnte. Am zweiten Tag kam ein anderer Handwerker, der stundenlang an der Maschine rumschraubte und sie schlussendlich ausbaute. Es wurde uns angekündigt, dass irgendwann in der nächsten Woche der Servicetechniker kommt, bis dahin waren wir aber schon wieder weg. Das Haus an sich war wunderschön und wir hatten eine sehr schöne Zeit dort. Die Organisation von VIP Holiday Booker war eine Katastrophe und wir werden dort definitiv nichts mehr buchen.”

Helpful Report

“We had the most amazing stay at the Barronesa Villa. The location is perfect for families and a short walk from lovely bars and restaurants. The villa itself is beautiful and big enough for 10 of us to stay comfortably. The service from both the VIP holiday booker and Danijela was exceptional! I would highly recommend booking the villa or another VIP holiday booker.”

Helpful Report

“The Villa was beautiful and everything was as expected. The host was very kind and thru the Host and The concierge or VIP holiday booker we had everything we needed.”

Helpful Report

“Our concierge at VIP Holiday Booker was very informative and always at our disposal. She was very helpful in making dinner reservations, finding a chef to come in and prepare dinner, connecting us with the property manager and met any other needs that we had during our visit. I would definitely use them again on our next vacation.”

Helpful Report

“Had a great time, everything was amazing.”

Helpful Report

“Herr Darijo hat uns bei unserer Hauswahl sehr viel geholfen, und die VIP Concierge Abteilung hat uns geholfen gute Restaurants, Cafés und Ausflüge zu planieren.”

Helpful Report

“Abwicklung perfekt - auch Probleme (zwischenzeitliche Corona-Reisebeschränkungen) wurden top gelöst.”

Helpful Report

“We had a really perfect stay in this very very beautiful house. We felt us like real VIP :-) Many thanks to the owner of this house, he supported us in all questions and received us very friendly. I would give more "Stars ************", but just 5 Stars are possible! Recommend this house 100%”

Helpful Report

“The agency and the crew were really helpful, nothing was too much trouble. Big thank you to all!!”

Helpful Report

VIP Holiday Booker is rated 4.8 based on 2,414 reviews