VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,104 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was very easy and I got a good guide.”

Helpful Report

Posted 6 years ago

Hi Jonnala, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with your agent and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“My request was received by Rachit Gupta from your team. The service provided by Rachit was extremely bad. He was not responsive over mails and calls several times. Due to this I could not get an early VISA appointment slot which led to so many re-paperwork and confusions. Please educate your team with the urgency and professional ethics going forward.”

Helpful Report

Posted 6 years ago

Hi Nithu, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with Rachit. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I want you to rest assured that we take reviews like yours seriously and will use your feedback to improve our services worldwide. Again, my sincere apologies and I hope you will give VisaHQ a chance in the future. Safe travels, Rebekah at VisaHQ

Posted 6 years ago

“Very happy & relieved. We were concerned with courier of a few documents such as passports but Rahil assured us everything will be looked after and indeed it was. Just received our passports and we're good to go. Highly recommended”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience working with Rahil and we hope you will return next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent services, made the entire process very easy”

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Posted 6 years ago

Hi Clara, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The gentleman that I spoke with concerning an issue with my application was very prompt, knowledgeable, and well mannered in getting the issue resolved. I liked the fact that I was emailed when my paperwork was received and beginning to be processed, too! (:”

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Posted 6 years ago

Hi Terrie, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to continue helping you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The website was confusing. The best part was the customer service agent who walked me through what I needed to do. She wasn't sure of the answers to some questions but said she would review the document before sending it to the consulate for a visa.”

Helpful Report

Posted 6 years ago

Hi Sonia, Thanks for reviewing VisaHQ. Although I am sorry to hear you had problems with our online application process, I'm glad your agent was able to assist you. I want you to rest assured that we take feedback like yours seriously and we will use it to improve our processes worldwide. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Considering the detail requested for a Chinese Visa I found the guidance I received was very helpful, many thanks.”

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Posted 6 years ago

“Very efficient process. Would be easier to know that I am qualified for Australia EVisa, though. And chat online didn't really work in weekends.”

Helpful Report

Posted 6 years ago

Hi Jing, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but we want you to know we take feedback like yours seriously and will consider it as we tweak our chat feature. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Friendly and professional. Good customer service. Will recommend.”

Helpful Report

Posted 6 years ago

Hi Archie, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Simple question and great service”

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Posted 6 years ago

Hi Hassan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I can't recommend this company enough! They were wonderfully efficient and we were able to get our visas with ease.”

Helpful Report

Posted 6 years ago

Hi Janis, Thanks for reviewing VisaHQ. We're glad you and your travel party had a great experience with our services. We hope to continue helping you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Fantastic company! Seamless service from beginning to end! Highly recommend for all visa needs!”

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Posted 6 years ago

Hi Gordon, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Kinda expensive, but very efficient!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and I want to assure you we do everything we can to keep our fees low for clients like you. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very simple to follow!”

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Posted 6 years ago

Hi Wade, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“After researching various VISA services, I am so thankful that my travel agent (Concur) shared VisaHQ's information as a place they recommended. Others traveling in my group used other services that were not as simple to use, were much more pricey and did not have the customer service. Cannot recommend more highly.”

Helpful Report

Posted 6 years ago

Hi Amanda, Thanks for taking the time to review VisaHQ. We're glad to hear you enjoyed using our Concur integration and we look forward to serving you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great service. Fast. Simple. Affordable. THANK YOU”

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Posted 6 years ago

Hi Rovelyn, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It’s a painless way to acquire a Visa! Thank you.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Easy to use and simple”

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Posted 6 years ago

Hi Omer, Thanks for reviewing VisaHQ. We're glad you had a good experience with our application process and we hope you return in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Everyone was very help and efficient. It’s nice to do business with competent people. Thank you”

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Posted 6 years ago

Hi William, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very nice I like it”

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Posted 6 years ago

VisaHQ is rated 4.4 based on 4,104 reviews