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VisaHQ Reviews

4.4 Rating 3,923 Reviews
85 %
of reviewers recommend VisaHQ
4.4
Based on 3,923 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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The website was user friendly to submit my visa information and payment.
Helpful Report
Posted 5 years ago
Hi Elise, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online platform and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Straightforward, quick process
Helpful Report
Posted 5 years ago
Hi Robert, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
easy to understand online process and quick turnaround of application
Helpful Report
Posted 5 years ago
Hi David, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Excellent and speedy service
Helpful Report
Posted 5 years ago
Hi James, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
The visa processing is on time and got it before the said date. The communication with the agents are excellent and they are very helpful in clearing all your doubts especially when you are worried if the visa releases on time. I am impressed and happy for this visahq on line system. Great Job Team!
Helpful Report
Posted 5 years ago
Hello! Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our services from start to finish and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
The services of the team of Visa HQ in my opinion its very efficient.
Helpful Report
Posted 5 years ago
Hi Ilda, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
It took forever to get me the visa. By that time i already got one myself from the embassy. The price they asked for was double the cost of the actual visa, fair enough if they were quick, but they were extremely slow.
Helpful Report
Posted 5 years ago
Hi Simon, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you experienced with our services. We strive to exceed our expectations and that clearly didn't happen in your case. If there is anything we can do to rectify the situation at this point, don't hesitate to reach out to our Sydney office at +61 2 7200 0815. Again, my sincere apologies for the processing delay. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
All satisfactory but it took 2/7 to appear in my emails
Helpful Report
Posted 5 years ago
Hi Denis, Thanks for reviewing VisaHQ. I'm glad you had a positive experience overall, but I would like to apologize for any problems you had receiving email updates. Emails arrive as quickly as possible. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
The staff are very helpful. I’ve sent out my passport too early to VisaHQ, and they hold the passport for me until it’s the right time to process. They did a perfect job.
Helpful Report
Posted 5 years ago
Hi Angela, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Good communication throughout the process provided a high level of comfort.
Helpful Report
Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services from start to finish and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
On time and communicates well.
Helpful Report
Posted 5 years ago
Hi Jordan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose our services again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Many thanks for the service.
Helpful Report
Posted 5 years ago
Hi Pengjun, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
VisaHQ was very helpful in processing my visa for China.
Helpful Report
Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we wish you a wonderful trip to China. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Extremely fast and easy application process!
Helpful Report
Posted 5 years ago
Hi Robert, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Overall, a good service. The answers to my many questions were answered promptly (though some questions came for being sent generic checklists rather than tailored to my situation). A last minute request for a bank statement caused a headache, when it could have been asked for at the beginning of the process.
Helpful Report
Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I am sorry for the hassle you experienced at the end of your application. Unfortunately, in some cases, it is not apparent that certain documents are required until the visa application process is in progress. Again, my sincere apologies, and I hope you will give VisaHQ a chance again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Visa HQ checked my application and took away the bother of picking up the passports, etc. I still had to do all the admin part.
Helpful Report
Posted 5 years ago
Hi Aleksandra, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience with our services overall. I hope you will choose VisaHQ again next time you require travel documents. Again, my sincere apologies, and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
No check point on the end to end closure on the process
Helpful Report
Posted 5 years ago
Hi Osman, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you weren't 100% satisfied with our services. I want to assure you that we take reviews like yours seriously and we will look to improve our processes moving forward. Again, my apologies, and I hope you will give VisaHQ another chance in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
I was pleasantly surprised at the quick response..thank you.
Helpful Report
Posted 5 years ago
Hi Rushil, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
A very professional ,and prompt service
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Posted 5 years ago
Hi Francis, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
This is a great service! Competitively priced compared to other visa agencies, and they keep you up to date on every step of the process. The only thing I can't attest for is their help with preparing your documents because I did mine ahead of time, but other aspects of their services are great!
Helpful Report
Posted 5 years ago
Hello! Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
VisaHQ is rated 4.4 based on 3,923 reviews