VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,925 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and friendly service no trouble at all.”

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Posted 5 years ago

Hi Ali, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service.. The platform is very usufull and simple.”

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Posted 5 years ago

Hi Victor, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The website was user friendly to submit my visa information and payment.”

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Posted 5 years ago

Hi Elise, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online platform and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Straightforward, quick process”

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Posted 5 years ago

Hi Robert, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“easy to understand online process and quick turnaround of application”

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Posted 5 years ago

Hi David, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent and speedy service”

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Posted 5 years ago

Hi James, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The visa processing is on time and got it before the said date. The communication with the agents are excellent and they are very helpful in clearing all your doubts especially when you are worried if the visa releases on time. I am impressed and happy for this visahq on line system. Great Job Team!”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our services from start to finish and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The services of the team of Visa HQ in my opinion its very efficient.”

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Posted 5 years ago

Hi Ilda, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It took forever to get me the visa. By that time i already got one myself from the embassy. The price they asked for was double the cost of the actual visa, fair enough if they were quick, but they were extremely slow.”

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Posted 5 years ago

Hi Simon, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you experienced with our services. We strive to exceed our expectations and that clearly didn't happen in your case. If there is anything we can do to rectify the situation at this point, don't hesitate to reach out to our Sydney office at +61 2 7200 0815. Again, my sincere apologies for the processing delay. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“All satisfactory but it took 2/7 to appear in my emails”

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Posted 5 years ago

Hi Denis, Thanks for reviewing VisaHQ. I'm glad you had a positive experience overall, but I would like to apologize for any problems you had receiving email updates. Emails arrive as quickly as possible. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The staff are very helpful. I’ve sent out my passport too early to VisaHQ, and they hold the passport for me until it’s the right time to process. They did a perfect job.”

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Posted 5 years ago

Hi Angela, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good communication throughout the process provided a high level of comfort.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services from start to finish and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“On time and communicates well.”

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Posted 5 years ago

Hi Jordan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose our services again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Many thanks for the service.”

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Posted 5 years ago

Hi Pengjun, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ was very helpful in processing my visa for China.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we wish you a wonderful trip to China. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Extremely fast and easy application process!”

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Posted 5 years ago

Hi Robert, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Overall, a good service. The answers to my many questions were answered promptly (though some questions came for being sent generic checklists rather than tailored to my situation). A last minute request for a bank statement caused a headache, when it could have been asked for at the beginning of the process.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I am sorry for the hassle you experienced at the end of your application. Unfortunately, in some cases, it is not apparent that certain documents are required until the visa application process is in progress. Again, my sincere apologies, and I hope you will give VisaHQ a chance again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Visa HQ checked my application and took away the bother of picking up the passports, etc. I still had to do all the admin part.”

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Posted 5 years ago

Hi Aleksandra, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience with our services overall. I hope you will choose VisaHQ again next time you require travel documents. Again, my sincere apologies, and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“No check point on the end to end closure on the process”

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Posted 5 years ago

Hi Osman, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you weren't 100% satisfied with our services. I want to assure you that we take reviews like yours seriously and we will look to improve our processes moving forward. Again, my apologies, and I hope you will give VisaHQ another chance in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was pleasantly surprised at the quick response..thank you.”

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Posted 5 years ago

Hi Rushil, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,925 reviews