VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,104 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable and attentive”

Helpful Report

Posted 6 years ago

Hi Amanda, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

Hi Amanda, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The process was quite easy from start to finish. Person meeting at O.I.S was very good”

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Posted 6 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very inefficient customer service (chat and email). They still charged the full fee for making an internet booking with the consulate where we had to personally submit our documents. What a useless service and a scam”

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Posted 6 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you had with your order. Every country has different visa regulations and some, unfortunately, require that applicants make all appearances in-person. We strive to make the visa application process as simple as possible for our clients and am sorry that didn't happen in your case. If there is anything we can do to rectify the situation at this point, don't hesitate to reach out to info@visahq.com or, in the United States, 1-800-345-6541. I hope you will consider using VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hello! Thanks for taking the time to share your feedback. I would like to personally apologize for the negative experience you had. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I would also like to put your mind at ease about the legitimacy of the company by providing a bit of background information. VisaHQ was founded in 2003 and is based in Washington D.C. The company has continued to expand throughout 2019 and maintains excellent relationships with numerous embassies and government agencies around the globe. Furthermore, I want to remind you that in certain cases, clients are required to submit documents in person. Every country has different visa regulations. If there is anything else we can do to assist you with your order, don't hesitate to contact an agent directly at info@visahq.com. I sincerely hope you'll reconsider using our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“You made this visa request very simple and kept me informed of each step along the way. Bravo!!”

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Posted 6 years ago

Hi Curtis, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

Hi Curtis, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Really bad service i paid £93.80 online and i thought they will give appointment but they said i need to post all of my document after few hours i realized i can apply directly from embassy i emailed and called them to cancel application it was less than 24 hours they told me first cancellation fee is £12 but they emailed me and told me will refund only £67 :((( which is not fair and i don't recommend to anyone”

Helpful Report

Posted 6 years ago

Hi Behnaz, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and and that clearly didn't happen in your case. Unfortunately, in certain situations, some fees are non-refundable, no matter how quickly an order is cancelled. Again, my sincerest apologies and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“They helped all through the application process and made things easier for us.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient and helpful process! Responsive team, would definitely recommend to others.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Quick, Easy, Online”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Quick and painless, would recommend to anyone that needs a visa.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“My application was handled by Rahil and he managed to get my Singapore visa on time.Thanks for the supportr”

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Posted 6 years ago

Hi Priyanka, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Fahad and we wish you a wonderful trip to Singapore. We hope you choose our services again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good service but quite expensive”

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Posted 6 years ago

Hi Haobin, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. I want to assure you we do everything we can to keep our fees low for all of our clients and I apologize if you feel like you were overcharged. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Fast and efficient a little expensive”

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Posted 6 years ago

Hi Melvyne, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services. I want to assure you we do everything we can to keep our fees low for clients like you. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent Job, keep it up.”

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Posted 6 years ago

Hi Rehema, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The whole process worked very well. The website is fairly easy to use, the team is responsive and friendly, and the process was quite quick!”

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Posted 6 years ago

Hi Rick, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

Hi Ranjit, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient, quick and reliable service.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“your staff is helpful to help us to download the documents when we encounter the download problem”

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Posted 6 years ago

Hi Hui, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Like most web sites I had a bit of trouble finding my way around but was able to get through it all and the replys and results were all quick and positive .”

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Posted 6 years ago

Hi Paul, Thanks for reviewing VisaHQ. Although I would like to apologize for any problems you had with our website, I'm glad you had a good experience working with our team overall. I hope you will return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thanks all staff in VisaHQ”

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Posted 6 years ago

Hi Yaser, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Hi Souhil, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,104 reviews