VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,920 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not meet expectation”

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Posted 5 years ago

Hi Lay, Thanks for sharing your review of VisaHQ. I would like to personally apologize for the fact that you weren't satisfied with your experience. We strive to exceed our clients' expectations and that clearly didn't happen in your case. If there is anything we can do to rectify the situation at this time, don't hesitate to reach out to an agent directly info@visahq.com. Again, my sincere apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Communication with staff was good. HQ is very good about keeping you up to date with status of your order. I was really nervous about sending my passport out for the first time but i was assured about everything ! Thanks HQ!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“J'étais inquiète de laisser mes documents personnels mais finalement tout c'est bien passé.”

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Posted 5 years ago

Bonjour Sylvaine! Merci pour votre avis! Nous sommes heureux que vous ayez eu une bonne expérience et espérons que vous utiliserez à nouveau nos services. Bon voyage, Rebekah @ VisaHQ

Posted 5 years ago

“Quick and easy process”

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Posted 5 years ago

Hi Cynthia, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“good job. much easier than sending your passport to an embassy”

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Posted 5 years ago

Hi Joshua, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Terrific website, instructions, process and efficiency!”

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Posted 5 years ago

Hi Loren, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online application system and we hope you choose us again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Right to the point and efficient”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Filled out applications, added my information ....VisaHQ emailed that both visas had been accepted within hours. Got email yesterday that one visa had been issued...still wIting on second visa...but it is holiday! So far so good!”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you have had an excellent experience with our services so far and we hope we continue to impress you! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am still awaiting my India Visa!”

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Posted 5 years ago

Hi Catherine, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that your visa hasn't yet been issued. Unfortunately, we have no control over consular delays. To inquire about your order, please don't hesitate to contact an agent directly at info@visahq.com. We look forward to assisting you and wish you a great trip to India! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“One of the easy Only service Provider, which inextricably interwoven with me.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had had an excellent experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Thanks a lot to entire visahq team . Got visa within 3 days really appriciated.”

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Posted 5 years ago

Hi Pratima, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Fees are too much. You have no choice.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you have had consistently good experiences with our services and we look forward to continuing to help you see the world. I want to personally assure you we do everything we can to keep our fees low. Our team provides valuable services, such as driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Super quick and smooth communication, will use in future”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to continuing to help you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Really take care of customer in need tks”

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Posted 5 years ago

Hi Khong, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Khong, Thanks for reviewing VisaHQ. We're glad you had a good experience working with our team and we hope to serve you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“My visa was delayed by consulate issues. I was kept informed the entire time by the team in a timely fashion. Exceptionally good communication and quick processing.”

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Posted 5 years ago

Hi Amanda, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team, despite consular delays. We sincerely hope you will choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Highly recommend VisaHQ! Fast, reliable and super efficient. It only took 3 days until my Visa to Pakistan was approved. Thank you Pia, you and the team at Visa HQ ROCK!”

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Posted 5 years ago

Hi Allanah, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Pia and we hope to serve you again next time you travel internationally! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Thanks for all the help. However, there were some discrepancies with my documents which weren't communicated to me before my appointment which created a few challenges.”

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Posted 5 years ago

Hi Sarang, Thanks for reviewing VisaHQ. I'm glad you had a good experience with our services overall, but I would like to apologize for the problems you encountered during your appointment. We strive to exceed our clients' expectations and make the entire visa process seamless. Feedback like yours helps us to improve our services globally. If there is anything we can do to further assist you now, don't hesitate to contact our London office at +44 20 7148 6117. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Awesome service and communication. My timeline was short, but you helped me and kept me in the loop the whole way. Especially appreciate your customer service being available to answer all my questions and calls!!! The only improvement I would suggest (for people who get lost in a flood of email everyday), is to provide updates via text message at each step of the way. I've already recommended your company to my coworkers!! Take care!!”

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Posted 5 years ago

Hi Kelly, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we appreciate you spreading the word to your colleagues! We appreciate your suggestion regarding text updates and will take it into consideration moving forward. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very fast and easy steps. The site is very user friendly”

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Posted 5 years ago

Hi Anthony, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online application process and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Extremely helpful, I cannot thank Sabrina and Victoria enough for helping me acquire my visa. Even when I was clearly stressed, they stayed professional and also helped to reassure me that it was all going to get sorted. I hope their managers read this and give them a pay rise!”

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Posted 5 years ago

Hi Samuel, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Sabrina and Victoria and we sincerely hope you will choose our services again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,920 reviews