VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,922 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

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“Excellent communication”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our customer service team and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The service was good and the whole process was seamless and convenient.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we sincerely hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service and kept up to date with the process of the visa.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Thank you eloise great job”

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Posted 5 years ago

Hi Judith, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Eloise and we hope you choose our services again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I will certainly use you again it is a long trip to London and getting visa sorted, you guys did fantastic job very quick and Natalia was very efficient and helpful. My wife needs schengan visa next year and I will definitely use VisaHQ thank you Calum Cooper”

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Posted 5 years ago

Hi Calum, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Natalia and we look forward to serving you and your wife again in 2020! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Considering the country applied for, the services were unbelievably fast and efficient services. Good follow up. Can be improved by mentioning the Invitation Letter in list of documents to be submitted.”

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Posted 5 years ago

Hi Junaid, Thanks for reviewing VisaHQ. We're glad you had an excellent experience overall with our services. We appreciate your suggestion for improvement and will take it into consideration moving forward! We hope you will choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Was not impressed with the services. Visa specialist was not helpful and could not even clarify reasons for rejection after insisting flight and hotel be booked prior to submission.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you had with your recent order. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Please rest assured that reviews like yours help us improve our services worldwide. If there is anything we can do to further assist you at this time, don't hesitate to reach out to our London office directly at +44 20 7148 6117. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was a great experience with VisaHQ. I got immediate response and follow up in the process. And timely update on the progress. I had recommended VisaHQ to my colleagues.”

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Posted 5 years ago

Hi Qian, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we sincerely hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient, timely and friendly service. Rita in the NYC office was a pleasure to work with.”

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Posted 5 years ago

Hi Christopher, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Rita and we hope you choose our services again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent job for a somewhat complicated situation!”

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Posted 5 years ago

Hi Lah, Thanks for reviewing VisaHQ. We're glad our team was able to assist you with your complex visa order and we sincerely hope to work with you again next time you travel internationally! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Easy to use website. Acquisition of tourist visa was much faster than anticipated. Definitely coming back in the future.”

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Posted 5 years ago

Hi Marc, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we look forward to serving you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great support and smooth process. Thanks !”

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Posted 5 years ago

Hi Adelin, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great service !”

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Posted 5 years ago

Hi Frank, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Frank, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I used the Sydney branch and found the whole process fast and efficient. Pia was very helpful and answered all my questions. I will use your company again. Thank you”

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Posted 5 years ago

Hi Jack, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with Pia and we look forward to continuing to help you see the world. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Jack, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Pia and we look forward to serving you again next time you require travel documents! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very well handled, fast service. Thank You VisaHQ”

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Posted 5 years ago

Hi Sumit, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“So happy I worked with VisaHQ. Their staff was incredibly supportive and responsive.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with the VisaHQ team and we hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Your team is very much on top of the application process, they ensured I had everything I needed and the turn around time was great.”

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Posted 5 years ago

Hi Heidi, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope you choose our services again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Heidi, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you choose our services again next time you travel internationally! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Found getting Visa was straight forward. However when I tried to complete Visa using my mobile then it was almost impossible to do. Did have got contact with Visa help desk which was very good.”

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Posted 5 years ago

Hi David, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but I would like to personally apologize for the issues you had with our mobile website. We will take your feedback into account as we tweak our UI. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The email customer service was great. Hard to get ahold of someone on the phone.”

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Posted 5 years ago

Hi Jessica, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience with our email support, but I would like to apologize for the problems you had reaching an agent on the phone. We will take your feedback into consideration as we tweak our training practices. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Easy to do online and with fed ex easy to send and receive back promptly.”

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Posted 5 years ago

Hi Deborah, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,922 reviews