VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,019 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,019 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

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“Best Service”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I really appreciated the timeliness and all the updates throughout the process.”

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Posted 5 years ago

Hi Sean, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Was contacted offline quickly (on a holiday) to submit documents since initially my submission failed somehow and then everything worked out smoothly.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and that your order was quickly resolved! We hope you have a wonderful trip. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Highly recommend. The team is quick to respond to any queries you may have.”

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Posted 5 years ago

Hi Claude, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“While I thought that the service seemed expensive, considering the cost of a visa from the embassy itself, but the service was very quick and painless, and ultimately that was worth the higher price.”

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Posted 5 years ago

Hi Gary, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you travel internationally. I also want to assure you we do everything we can to keep our fees low. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Visa HQ made the process easy and Tetiana was very quick to respond when I asked for updates on the progress of the application.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience working with Tatiana and we hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am happy with the clean process and how visahq deals with providing documents and swiftly helping out with issuing visas. My only problem was that I was not kept up to date on a regular basis with regards to my file. The timeline feature on the website was not useful as it was not being updated. (All of it turned green only after I received my Visa). Would have been helpful if it showed the status of my application accurately. Other than this minor hiccup, I am a satisfied customer.”

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Posted 5 years ago

Hi Balkrishnan, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience with our services overall, but I am sorry that you didn't receive prompt status updates regarding your order. We will take your feedback into consideration moving forward as we tweak our notification system. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Merci beaucoup pour tous vos efforts dans le processus de l’obtention de mon h-visa,j’ beaucoup apprécié votre aide”

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Posted 5 years ago

Bonjour! Merci pour votre avis sur VisaHQ! Nous sommes heureux que vous ayez passé un excellent séjour et espérons que vous utiliserez à nouveau nos services! Bon voyage, Rebekah at VisaHQ

Posted 5 years ago

“So easy to use”

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Posted 5 years ago

Hi Deborah, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very reliable and genuine service provide by visahq . Got my visa within 10 days .”

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Posted 5 years ago

Hi Akash, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Service efficace et courtois, merci !”

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Posted 5 years ago

Bonjour Andre, Merci pour votre avis! Nous sommes heureux que vous ayez passé un excellent séjour et espérons que vous choisirez à nouveau nos services lors de votre prochain voyage. Bon voyage, Rebekah at VisaHQ

Posted 5 years ago

“My visa issued after my visit”

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Posted 5 years ago

Hi Mamoon, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you had a poor experience with our services. We strive to exceed clients' expectations and that clearly didn't happen in your case. Our team does everything possible to make sure clients like you receive their visas promptly. Unfortunately, however, we have no control over consular delays and closures, which sometimes occur. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I need e visa”

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Posted 5 years ago

Hi Zahir, Thanks for reaching out to VisaHQ. For assistance, please visit our website (www.visahq.com) or contact an agent directly at info@visahq.com. We look forward to working with you! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The forms were quick and easy to understand. My visa was approved with in 3 days. Perfect😊”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our online application process and we hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“it was a good experience and the process was very clear and easy.”

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Posted 5 years ago

Hi Ghassan, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was a little confusing when I phoned to find out about the status of my visa. I spoke to someone in the US who gave me a number to make a Canadian inquiry. The number was not in service. They did answer chat quickly. In all it was good service. 3 days for my visa.”

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Posted 5 years ago

Hi Marie, Thanks for reviewing VisaHQ. Although I'm glad to hear you had a positive experience overall, I would like to apologize for any confusion you experienced while trying to reach our Canadian team. In the future, don't hesitate to reach out to peter@visahq.ca with inquiries. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I had misguiding issues which made the canadian embassy feel i withheld information and has resulted in debarring for 5 years (inspite of sharing previous US visa rejection with your Indian team). I escalated with your team but have not received any response (It has been over 12-15 days) Requesting the international to get in touch with me immediately to help work with me on this debarring thing”

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Posted 5 years ago

Hi Sana, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our services and let you know that we take reviews like yours seriously. We strive to exceed our clients' expectations and that clearly didn't happen in your case. For assistance at this time, please reach out to ramesh.krishnan@visahq.in. He has been made aware of your situation. Again, my sincere apologies and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah at VisaHQ

Posted 5 years ago

“I did not get reply on my application”

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Posted 5 years ago

Hi Jubeir, Thanks for reviewing VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and I apologize that didn't happen in your case. For assistance at this time, don't hesitate to reach out to info@visahq.com. Again, my sincere apologies and I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I appreciated their frequent emails regarding the progress of my visa! And the follow-up with mailing my required data for traveling! Thank you”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we sincerely hope to serve you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The best just the best”

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Posted 5 years ago

Hi René, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 4,019 reviews