VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,922 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lata Joshi did a great job in organising & requesting required documents.”

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Posted 5 years ago

Hi Lovekesh, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Lovekesh, Thank you for reviewing VisaHQ. We're glad you had an excellent experience working with Lata and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Super service from the beginning to the end. Every step was transparent and received notification on time.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services from start to finish and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I have taken 3 business visa applications for my firm and have had a smooth stress free experience with the help of Pablo and Alberto. They are great and helped obtain the visa with no issues! Thank you VisaHQ!”

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Posted 5 years ago

Hi Alok, Thank you for reviewing VisaHQ. We're glad you had an excellent experience working with Pablo and Alberto! We hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Alok, Thanks for reviewing VisaHQ. We're glad you've had excellent experiences working with Pablo and Alberto! We look forward to continuing to serve you. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Made my work easy and on time. Whenever required Mr Arpit Chandel helped in tracking the applications and VISA processing and document works. I was completely able to concentrate on my work. Really appreciate and Thank Arpit Chandel. Keep the same spirit.”

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Posted 5 years ago

Hi Priyanka, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Arpit and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Priyanka, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Arpit and we sincerely hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Offer more than they deliver.”

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Posted 5 years ago

Hi James, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the fact that you weren't completely satisfied with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Furthermore, I would like to remind you that our team saves applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. I hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The process of the Visa was quick and they answer the email in the least time possible. Thank you!”

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Posted 5 years ago

Hi Estefania, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our support team and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great service from Arpit Chandel ! Efficient and user friendly”

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Posted 5 years ago

Hi Abhijeet, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Arpit and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Some helpful, knowledgeable people there, like Josephine!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with Josephine and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am very pleased with the service provided. They may just have to remove the chat option on the website as that does not seem to function.”

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Posted 5 years ago

Hi Gillian, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. We appreciate your feedback regarding our live chat feature; we are working to tweak it as we move forward. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very good, able to take care of things properly”

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Posted 5 years ago

Hi Craig, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I have yet to travel but with the quick reply on my VISA Application indicates an awesome service, looking forward to my travel next month. Thank you again for getting my visa to me before my trip.”

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Posted 5 years ago

Hi Malamalama, Thanks for reviewing VisaHQ. We're so glad you have had an excellent experience with our services so far and we hope to work with you again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great Service !!!!”

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Posted 5 years ago

Hi Murad, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I had the most terrible experience with this company. The people treating you are extremely lazy and inefficient. My family got Singapore visa in 2 days, however they took 28 days for me and still asking more documents. I have to cancel the application at the last minute. The representative were non responsive. They do not take your emails seriously. They do not get on calls and most importantly getting you’re just one customer for them among the bunch. I am not sure if I’ll be able to travel but I sure will not be using this company in future. Please take care of these points.”

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Posted 5 years ago

Hello! Thanks for taking the time to share your feedback about VisaHQ. I would like to personally apologize for the poor experience you had with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Rest assured that we take reviews like yours seriously and we will look into your negative interactions with our agents and lack of communication overall. If there is anything we can do to further assist you at this time, don't hesitate to reach out to our U.S. Operations Manager, Tatiana, at tatiana.temidayo@visahq.com. Again, my apologies and I hope you'll give VisaHQ a chance again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi Maura, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Perfect and swift service, will use again.”

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Posted 5 years ago

Hi Irina, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we look forward to working with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Thank you visaHQ . My visa came quickly and approved without any issues. My only feedback it that no one is ever there to answer the phone it seems and the girls at the front desk only take messages. I called on many occasions about not have a hotel reservation since im staying at a private residence and needed your advice. Fortunately as it turns out that was not a problem. Many thanks, George”

Helpful Report

Posted 5 years ago

Hi George, Thanks for sharing your review of VisaHQ. We're glad you had a good experience with our services overall, though I would like to apologize for the fact that you had trouble reaching an agent. Feedback like yours helps us improve our services worldwide and I sincerely hope you will give VisaHQ a chance again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service and communication”

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Posted 5 years ago

“the response in chat it's awful, it's just a greeting chat that does not resolved neither answer your concerns, you should removed a service that its misleading. Better don't use it if you don't provide real-time and answer accurately the questions. better just email. your company will look better. Also will be nice if after over a week we get an up date in the process”

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Posted 5 years ago

Hi Victor, Thanks for sharing your review of VisaHQ. I would like to personally apologize for the fact that you did not have a good experience with our chat. Rest assured that we take suggestions like yours seriously and we will use your review to help us as we tweak our live chat feature. In regard to your order, different countries process visa applications within different time frames and our system sends out automatic updates when new information is received. If you have questions about the status of your visa, please contact info@visahq.com or 1-800-345-6541 for immediate assistance. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“This was a painless process, except for the need to pay to visit Australia!”

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Posted 5 years ago

Hi Gerald, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. In regard to cost, we do everything we can to keep our fees low. Our team has no control, however, over government charges, which can impact our clients' final payments. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Really good and fast service! Highly recommend.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,922 reviews