VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,931 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,931 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and processed my application in a surprisingly short time.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very easy, quick and efficient process. I received my Visa in a timely manner and I appreciated the text message updates and emails so, I wasn't sitting in the dark during the entire application process. Thanks!”

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Posted 5 years ago

Hi Ramzi, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our services and we hope you'll choose us again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Maria was a huge help! I was very anxious regarding sending my passport and correctly filling out the application, but Maria was highly effective in responding to my emails and calls. Very easy to follow along, thank you so much guys!”

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Posted 5 years ago

Hi Caitlin, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Maria and that she was able to calm your nerves; we know how stressful international travel can be! We hope to serve you again in the future. Safe travels! Rebekah @ VIsaHQ

Posted 5 years ago

“Thank you VisaHQ. Excellent service and nice employees.”

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Posted 5 years ago

Hi Odontungalag, Thanks for reviewing VisaHQ. We're glad to hear you had a wonderful experience with our services and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very quick easy process . Thanks so much for your extremely quick service 😄”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Visa HQ was very efficient and professional. They did a great job with getting my information to the Chinese Consolate expeditiously. Thank you Visa HQ”

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Posted 5 years ago

Hi Carmen, Thanks for taking the time to review VisaHQ. We're glad you had a great experience obtaining your Chinese visa through us and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The response time was spot on. having that checklist and guidance reduced the stress and Maria was a pleasure to communicate with.”

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Posted 5 years ago

Hi Susanna, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Maria and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Useful & quick action plus helpful 💚”

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Posted 5 years ago

Hi Mai, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“took longer than expected due to multiple visas in different locations, but service and communication was excellent.”

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Posted 5 years ago

Hi Paul, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I would like to apologize for any processing delays you dealt with. Unfortunately, however, our team has no control over processing times once applications are delivered to the appropriate embassy or consulate; our estimated processing times are based on information provided by each government agency. I hope you'll choose VisaHQ again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“My visa application to Malaysia was simple, cheap and quicker than I expected. I will always use VisaHQ for all my visa applications. Thank you”

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Posted 5 years ago

Hi Solomon, Thanks for reviewing VisaHQ. We're glad you had an excellent experience obtaining your Malaysian visa and we look forward to continuing to serve you in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Sérieux et rapide.”

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Posted 5 years ago

Bonjour! Nous sommes heureux que vous ayez passé un excellent séjour et espérons que vous utiliserez à nouveau nos services. Bon voyage, Rebekah at VisaHQ

Posted 5 years ago

“My visa application was sent July 1, I was actually granted the visa on July 12 but Vsia HQ did not get back to me by July 23 despite trying to call/email/online chat follow-up. This caused me an unnecessary delay of travel bookings.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the poor experience you had with our team. We strive to reply to all communication in a timely fashion and that clearly didn't happen in your case. Rest assured that reviews like yours help us improve our services around the globe. I sincerely hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was waiting for keith to come back on my query regarding visas for kids aged 4 and 6”

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Posted 5 years ago

Hi Nandita, Thanks for reviewing VisaHQ. We're glad you've been having a good experience working with Keith so far. If you need to reach out to him directly, email keith.lamphier@visahq.com. We hope you and your family have a wonderful trip! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was quick and easy. I was missing one piece of information and VisaHQ was able to assist. I got my Visa in less than a week!”

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Posted 5 years ago

Hi Davis, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose our services again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ provides good services to their clients worldwide.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you enjoy working with our team and we hope to continue to serve you. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very good service and great support”

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Posted 5 years ago

Hi Samir, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“On time response on the queries.”

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Posted 5 years ago

Hi Priti, Thanks for reviewing VisaHQ. We're glad you had a good experience with our customer support team and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Super easy and smoothly executed by Arpit Chandel...great work team..cheers Angad”

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Posted 5 years ago

Hi Angad, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Arpit and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“excellent attention to my account, was wonderful to actually work with individuals with names who were fabulous, gracious and very thoughtful !! Many many thanks to peter and Yuliya... you were both great!!!”

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Posted 5 years ago

Hi Judith, Thanks for sharing your review of VisaHQ! We're glad you had an excellent experience working with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“On line payment option did not work - needs to be improved. I had to pay in the VisaHQ bank account. Also, the response from VisaHQ after I made the payment was not prompt. I had to make several calls to VisaHQ and received an email response after 4 days.”

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Posted 5 years ago

Hi Anjan, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the payment issues you experienced and assure you that we take reviews like yours seriously. I hope you will give VisaHQ a chance again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,931 reviews