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VisaHQ Reviews

4.4 Rating 3,930 Reviews
85 %
of reviewers recommend VisaHQ
4.4
Based on 3,930 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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Very easy, quick and efficient process. I received my Visa in a timely manner and I appreciated the text message updates and emails so, I wasn't sitting in the dark during the entire application process. Thanks!
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Posted 5 years ago
Hi Ramzi, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our services and we hope you'll choose us again in the future. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Maria was a huge help! I was very anxious regarding sending my passport and correctly filling out the application, but Maria was highly effective in responding to my emails and calls. Very easy to follow along, thank you so much guys!
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Posted 5 years ago
Hi Caitlin, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Maria and that she was able to calm your nerves; we know how stressful international travel can be! We hope to serve you again in the future. Safe travels! Rebekah @ VIsaHQ
Posted 5 years ago
Thank you VisaHQ. Excellent service and nice employees.
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Posted 5 years ago
Hi Odontungalag, Thanks for reviewing VisaHQ. We're glad to hear you had a wonderful experience with our services and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Very quick easy process . Thanks so much for your extremely quick service 😄
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Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Visa HQ was very efficient and professional. They did a great job with getting my information to the Chinese Consolate expeditiously. Thank you Visa HQ
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Posted 5 years ago
Hi Carmen, Thanks for taking the time to review VisaHQ. We're glad you had a great experience obtaining your Chinese visa through us and we hope to serve you again. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
The response time was spot on. having that checklist and guidance reduced the stress and Maria was a pleasure to communicate with.
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Posted 5 years ago
Hi Susanna, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Maria and we hope to serve you again. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Useful & quick action plus helpful 💚
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Posted 5 years ago
Hi Mai, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
took longer than expected due to multiple visas in different locations, but service and communication was excellent.
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Posted 5 years ago
Hi Paul, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I would like to apologize for any processing delays you dealt with. Unfortunately, however, our team has no control over processing times once applications are delivered to the appropriate embassy or consulate; our estimated processing times are based on information provided by each government agency. I hope you'll choose VisaHQ again in the future. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
My visa application to Malaysia was simple, cheap and quicker than I expected. I will always use VisaHQ for all my visa applications. Thank you
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Posted 5 years ago
Hi Solomon, Thanks for reviewing VisaHQ. We're glad you had an excellent experience obtaining your Malaysian visa and we look forward to continuing to serve you in the future! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Sérieux et rapide.
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Posted 5 years ago
Bonjour! Nous sommes heureux que vous ayez passé un excellent séjour et espérons que vous utiliserez à nouveau nos services. Bon voyage, Rebekah at VisaHQ
Posted 5 years ago
My visa application was sent July 1, I was actually granted the visa on July 12 but Vsia HQ did not get back to me by July 23 despite trying to call/email/online chat follow-up. This caused me an unnecessary delay of travel bookings.
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Posted 5 years ago
Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the poor experience you had with our team. We strive to reply to all communication in a timely fashion and that clearly didn't happen in your case. Rest assured that reviews like yours help us improve our services around the globe. I sincerely hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
I was waiting for keith to come back on my query regarding visas for kids aged 4 and 6
Helpful Report
Posted 5 years ago
Hi Nandita, Thanks for reviewing VisaHQ. We're glad you've been having a good experience working with Keith so far. If you need to reach out to him directly, email keith.lamphier@visahq.com. We hope you and your family have a wonderful trip! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
It was quick and easy. I was missing one piece of information and VisaHQ was able to assist. I got my Visa in less than a week!
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Posted 5 years ago
Hi Davis, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose our services again next time you need travel documents. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
VisaHQ provides good services to their clients worldwide.
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Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you enjoy working with our team and we hope to continue to serve you. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Very good service and great support
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Posted 5 years ago
Hi Samir, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
On time response on the queries.
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Posted 5 years ago
Hi Priti, Thanks for reviewing VisaHQ. We're glad you had a good experience with our customer support team and we hope to work with you again. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Super easy and smoothly executed by Arpit Chandel...great work team..cheers Angad
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Posted 5 years ago
Hi Angad, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Arpit and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
excellent attention to my account, was wonderful to actually work with individuals with names who were fabulous, gracious and very thoughtful !! Many many thanks to peter and Yuliya... you were both great!!!
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Posted 5 years ago
Hi Judith, Thanks for sharing your review of VisaHQ! We're glad you had an excellent experience working with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
On line payment option did not work - needs to be improved. I had to pay in the VisaHQ bank account. Also, the response from VisaHQ after I made the payment was not prompt. I had to make several calls to VisaHQ and received an email response after 4 days.
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Posted 5 years ago
Hi Anjan, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the payment issues you experienced and assure you that we take reviews like yours seriously. I hope you will give VisaHQ a chance again in the future. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
VisaHQ- thank you so much for your service! Latika from VisaHQ India has surpassed all expectations and has made something seem impossible to us, happen gracefully. We really appreciate everything she has done. She supported us every single step of the way. We will definetly continue to use your services in the future. Thank you from all the Immigration team at Cirque du Soleil.
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Posted 5 years ago
Hi Celeste, Thanks for sharing your review of VisaHQ! We're thrilled to hear you and the Cirque du Soleil team had a great experience working with Latika. We sincerely look forward to continuing to serve you in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
VisaHQ is rated 4.4 based on 3,930 reviews