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VisaHQ Reviews

4.4 Rating 3,927 Reviews
85 %
of reviewers recommend VisaHQ
4.4
Based on 3,927 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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Made a very overwhelming and complicated process simple!
Helpful Report
Posted 5 years ago
Hi Lorie, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Easy communication, quick service, and constant updates...couldn't ask for a better company to trust my passport with.
Helpful Report
Posted 5 years ago
Hi Elizabeth, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our entire application process and we hope to work with you again! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Super fast service. Got a visa for my son with Visa HQ and would definitely recommend them to everyone. Meylis Himmedov was managing our case, and he was very professional and friendly. Thank you so much!
Helpful Report
Posted 5 years ago
Hi Troy, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience obtaining a visa for your son and we hope you'll work with Meylis and the team again! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Service was good but it was not initially clear that there would be a lead time to get the invitation paperwork followed by the physical visa. Overall the time was ~7 working days. Also I understand that it is possible to get a 2 year multiple entry visa but this option was not available on the website.
Helpful Report
Posted 5 years ago
Hello, Thanks for taking the time to leave your feedback regarding VisaHQ. Unfortunately, the validity of visas is determined by the embassies and consulates, not our team; we have no control over that aspect of visa issuance. Furthermore, I would like to personally apologize that information on our website was unclear. We will take your review into consideration moving forward! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hello, Thanks for taking the time to leave your feedback regarding VisaHQ. Unfortunately, the validity of visas is determined by the embassies and consulates, not our team; we have no control over that aspect of visa issuance. Furthermore, I would like to personally apologize that information on our website was unclear. We will take your review into consideration moving forward! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
very prompt and always kept me informed
Helpful Report
Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Excellent communications and accurate on their turnaround time.
Helpful Report
Posted 5 years ago
Hi Roger, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Great service, glad it was possible to drop off documents at an office in San Francisco.
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Posted 5 years ago
Hi Aleksandr, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our San Francisco office and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hi Aleksandr, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our San Francisco office and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Excellent customer service and very responsive.
Helpful Report
Posted 5 years ago
Hi Douglas, Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and we hope you return in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hi Douglas, Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and we hope you return in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Information was all very complete and well organized. Status reports were very timely. Whole process was very quick.
Helpful Report
Posted 5 years ago
Hi Ralph, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope to serve you again. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Quick, efficient and excellent service. A bit expensive, especially with shipping charges. If no other option, this is the service to use, but only if you can’t do it yourself, I.e., e-visas that don’t require a personal visit to the country’s embassy.
Helpful Report
Posted 5 years ago
Hello! Thanks for reviewing VIsaHQ. We're glad you had a positive experience overall and we would like to assure you we do everything we can to keep our fees low. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, our team can save you from having to cancel your trip due to document errors. We hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hello! Thanks for reviewing VIsaHQ. We're glad you had a positive experience overall and we would like to assure you we do everything we can to keep our fees low. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, our team can save you from having to cancel your trip due to document errors. We hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Thank you so much for your help! I could not have navigated this process without the help of you and your team. You willingness to answer all my questions (some must have seemed random) and your step by step help was very helpful!! You and your team were always so professional and kind. That means a lot when going through a very complicated process.
Helpful Report
Posted 5 years ago
Hi Alisha, Thanks for taking the time to review VIsaHQ. We're so glad to hear you had a great experience working with our team and we hope you'll choose our services again in the future! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hi Alisha, Thanks for taking the time to review VIsaHQ. We're so glad to hear you had a great experience working with our team and we hope you'll choose our services again in the future! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Great and fast response. Visa sorted in less than 7 working days as promised. Highly recommend
Helpful Report
Posted 5 years ago
Hi Fungai, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hi Fungai, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
The service is very good although it is a little pricey.
Helpful Report
Posted 5 years ago
Hi Julie Ann, Thanks for reviewing VisaHQ. We're glad you had an excellent experience overall and we would like to assure you we do everything we can to keep our fees low. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, our team can save you from having to cancel your trip due to document errors. We hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hi Julie Ann, Thanks for reviewing VisaHQ. We're glad you had an excellent experience overall and we would like to assure you we do everything we can to keep our fees low. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, our team can save you from having to cancel your trip due to document errors. We hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Very good at keeping you in the loop of what's going on.
Helpful Report
Posted 5 years ago
Hi Carrie, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hi Carrie, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Fast and efficient service.
Helpful Report
Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Kunal Kohli was awesome, gave me right advice and got my visa processed asap
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Posted 5 years ago
Hi Mayank, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Kunal and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Very efficient and processed my application in a surprisingly short time.
Helpful Report
Posted 5 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
Very easy, quick and efficient process. I received my Visa in a timely manner and I appreciated the text message updates and emails so, I wasn't sitting in the dark during the entire application process. Thanks!
Helpful Report
Posted 5 years ago
Hi Ramzi, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our services and we hope you'll choose us again in the future. Safe travels! Rebekah @ VisaHQ
Posted 5 years ago
Maria was a huge help! I was very anxious regarding sending my passport and correctly filling out the application, but Maria was highly effective in responding to my emails and calls. Very easy to follow along, thank you so much guys!
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Posted 5 years ago
Hi Caitlin, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Maria and that she was able to calm your nerves; we know how stressful international travel can be! We hope to serve you again in the future. Safe travels! Rebekah @ VIsaHQ
Posted 5 years ago
Thank you VisaHQ. Excellent service and nice employees.
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Posted 5 years ago
Hi Odontungalag, Thanks for reviewing VisaHQ. We're glad to hear you had a wonderful experience with our services and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ
Posted 5 years ago
VisaHQ is rated 4.4 based on 3,927 reviews