VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,927 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,927 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very thorough and good communication throughout process”

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Posted 5 years ago

Hi Steven, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very efficient and professional Service is first rate. Highly recommended.”

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Posted 5 years ago

Hi Zvonimir, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The online experience was fine except I was confused about whether having sent my documents by post I would get them returned by post. I sent my documents and then I was told i had an appointment in London and this confused me. However, it all worked out well int he end.”

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Posted 5 years ago

Hi Patricia, Thanks for taking the time to review VisaHQ. We're glad you had a good experience with our services overall, but I would like to personally apologize for any confusion you initially experienced. Remember, our London team is there to assist you anytime at +44 20 7148 6117 and you can also reach an agent at info@visahq.com. I sincerely hope you'll choose VisaHQ again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very good service.”

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Posted 5 years ago

Hi Deepashree, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very professional treatment”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They stayed in constant contact with me and made sure I had everything together. Everything was turned in and returned to me on time. It was a great relief to have them take care of this process.”

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Posted 5 years ago

Hi Kristen, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I have used VisaHQ for many visas over the past few years, and have never had any problem that wasn't promptly solved. All lodged applications were successful, indicating their pre-inspection of documents works well.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you have had consistently excellent experiences with our services and we look forward to continuing to serve you well into the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The best of the best hands down! Love your service guys the fastest ever”

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Posted 5 years ago

Hi Faten, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to continue to serve you! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“My application was dealt with efficiently and promptly even with a query.”

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Posted 5 years ago

Hi Susan, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Everyone was so helpful, friendly and pleasant. Also, people were quick to get things done. I am so glad that I used Visa HQ”

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Posted 5 years ago

Hi Ashley, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Overall, the process went pretty smoothly and you folks sent useful reminders for missing documents. Once I sent those, the process went pretty fast too. Main thing to improve here is that the documentation on how to fill the necessary forms was severely lacking, so I had no idea whether I was doing it right or not. Please add more details. Thanks!”

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Posted 5 years ago

Hi Pedro, Thanks for sharing your review of VisaHQ. While I'm glad to hear you had a positive experience with our services overall, I would like to personally apologize for the issues you experienced while filling out your documentation. Remember, if you ever find yourself confused by any paperwork, our team is standing by to help at 1-800-345-6541 or info@visahq.com. I hope you'll choose VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Short return Clear Comms”

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Posted 5 years ago

Hi Christopher, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“effective and efficient services. the automated system on progress notification is exceptional”

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Posted 5 years ago

Hi Vishnu, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our online system and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“good experience,”

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Posted 5 years ago

Hi Fioye, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Exceeded my expectations”

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Posted 5 years ago

Hi Frances, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The whole process of my US Visa was very smooth. It was a very touch and go for me wrt the dates of travel and date of my Visa collection, but VisaHQ made it very easy and smooth for me.”

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Posted 5 years ago

Hi Amit, Thanks for sharing your review of VisaHQ. We're glad our team was able to assist you in getting your visa on time and we sincerely hope you'll return in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Extremely efficient”

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Posted 5 years ago

Hi Grace, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope you return! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“n/a............”

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Posted 5 years ago

Hi Jeniece, Thanks for rating VisaHQ. We're glad you had a five-star experience and hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Awesome service”

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Posted 5 years ago

Hi Wouter, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ was friendly, helpful and prompt when getting our Chinese visa.”

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Posted 5 years ago

Hi Donavon, Thanks for reviewing VisaHQ. We're glad you had an excellent experience obtaining your Chinese visa and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,927 reviews