VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,925 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Agent gave me the wrong information for my case even though I had specified my information clearly on the initial form on the website.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I would like to personally apologize for the problems that occurred with your application. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Feedback like yours helps us better train our agents across the globe. I want you to rest assured that we will address the fact that your application was not thoroughly checked. Again, my apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Keith was very professional and helpful!”

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Posted 5 years ago

Hi Helen, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Keith and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hi Helen, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Keith and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Will never recommend or use your company again.”

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Posted 5 years ago

Hi Tamara, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed all of our clients' expectations and I'm sorry that didn't happen in your case. Rest assured that reviews like yours help us improve how we operate worldwide. If you would like to further discuss your situation or if there is anything we can do to assist you, don't hesitate to reach out to an agent at info@visahq.com or 1-800-345-6541. Again, my apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ has been very helpful to us in our travels”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you've had excellent experiences with our services and we hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very prompt and professional. Highly recommend Visa HQ!”

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Posted 5 years ago

Hi Michelle, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Arpit is highly supportive in getting the visa process completed satisfactorily. Thank you!”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with Arpit and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“My visa case was handled by Arpit Chandel from visaHQ, and I got it really good, its a great experience through the process, Arpit helped me a lot to get it as fast as possible. Many thanks, Ashok Kumar”

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Posted 5 years ago

Hi Ashok, Thanks for sharing your review of VisaHQ. We're glad Arpit was able to assist you with your application and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Well Organized”

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Posted 5 years ago

Hi Hector, Thanks for reviewing VisaHQ. We're glad you had a five-star experience and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The online application was easy to complete and our visas were quickly obtained. VisaHQ kept us informed of every step via email so there wasn’t any uncertainty. We knew when the application arrived, when it was being reviewed, when it was being hand delivered to the embassy and when we could expect it to be approved. The whole process took just a few days. Very pleased with the service. We would highly recommend.”

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Posted 5 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our application process from start to finish and we hope you will return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ is helpful”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a five-star experience and we hope you return. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“My visa came through successfully and in time. I wasn't able to track it with the information I had and had to keep ringing up to check its progress. More information was requested subsequent to the original successful application and this slowed the visa down by a week or so, which, given my time limitations, was a bit of a worry. Everyone I spoke to was helpful and it was certainly considerably easier than going through Gerry's, as recommended by the Pakistani High Commission. Many thanks.”

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Posted 5 years ago

Hi Cecilia, Thanks for sharing your review of VisaHQ. I would like to personally apologize for any issues you experienced with your application; requesting additional required information, however, is one of the reasons our team double-checks all applications before they are submitted. This saves time in the long run. I'm glad you had a positive experience overall and I sincerely hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They did a great job. I would use them again. They were very prompt and professional.”

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Posted 5 years ago

Hi Albert, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Quick and easy process. I started by calling the help line, they answered all my questions and pointed me in the right direction. I would definitely use Visa HQ again.”

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Posted 5 years ago

Hi Jeffrey, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again soon! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

Hi Jeffrey, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great service! Fast turnaround!”

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Posted 5 years ago

Hi Deepa, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Easy to use...especially as a repeat customer.”

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Posted 5 years ago

Hi Charles, Thanks for reviewing VisaHQ. We're glad you have had consistently good experiences with our application process and we look forward to continuing to serve you. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very Satisfied with the team that processed my application and would recommend 100%.”

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Posted 5 years ago

Hi Aminoor, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very easy to use and online help was wonderful!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Too Expensive. Maybe ill use someone else because this is just way too expensive”

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Posted 5 years ago

Hi Siddharth, Thanks for sharing your feedback regarding VisaHQ. While I'm glad you had a five-star experience overall, I would like to personally apologize for the fact that you feel you paid too much. Rest assured we do everything we can to keep our fees low. Unfortunately, our team has no control over embassy fees and other government charges, which affect our clients' final costs. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. I hope you'll choose VisaHQ again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very good service.”

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Posted 5 years ago

Hi Deepa, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Did a great job no problems at all”

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Posted 5 years ago

Hi Henry, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,925 reviews