VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,926 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,926 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very expensive services. Visa was declined after 15days. But applied through any other agent by next two days and got the visa done at 1/4th the price. Very poor response from staff.”

Helpful Report

Posted 5 years ago

Hi Srinivasan, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the problems you experienced with your application. Unfortunately, however, our team has no control over whether or not visas are ultimately approved or declined; that is decided solely at the discretion of consular officials. We do everything in our power to make sure our clients are approved the first time. Reviews like yours help us improve our customer service worldwide. Rest assured we will take your experience into consideration as we hone our training. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Thank you for the swift work you have done, I can’t thank you enough”

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Posted 5 years ago

Hi Gaone, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very easy to do .i called and answer all my questions .this company sent emails with updates on the status of my visa”

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Posted 5 years ago

Hi France, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our application process and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“everything on time as promised, easy to reach someone for questions by chat or by telephone..”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Fantastic service thank you xxxx”

Helpful Report

Posted 5 years ago

Hi Terrie, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

Hi Alonzo, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick response and polite. Good follow through.”

Helpful Report

Posted 5 years ago

Hi Gerald, Thanks for reviewing VisaHQ! We're glad you had an excellent experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“So fast and easy! Great communication every step of the way. I have used this service many times and won’t do it any other way!!!”

Helpful Report

Posted 5 years ago

Hi Nsangou, Thanks for reviewing VisaHQ. We're glad you have had consistently great experiences working with our team and we look forward to continuing to serve you. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I want visa plz help me”

Helpful Report

Posted 5 years ago

Hi Neeraj, Thanks for reaching out to VisaHQ. You can reach an agent directly at info@visahq.com or start your application at www.visahq.com. We look forward to serving you! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient and made it very easy to obtain visa and after visiting embassy with agent proved how much quicker and easier to go with agency. Met with agent who walked us through process and whole experience only took 30 minutes and judging by amount of queues probably saved us a couple of hours.”

Helpful Report

Posted 5 years ago

Hi Janice, Thanks for taking the time to review VisaHQ. We're glad to hear you had an excellent experience working with our team and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The LA visa HQ office was extremely professional, helpful, fast and efficient. I needed to do an extremely fast tourist visa for China and couldn’t afford any delays to make my flight. Victoria made herself available by phone and email, and answered any questions I had. They also completed the visa super quickly so I didn’t need to worry about making it. Thanks very much to everyone at the LA office. I’ve used other expeditors in the past and never had such an awesome, seamless experience before. Keep up the good work!”

Helpful Report

Posted 5 years ago

Hi Marta, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Victoria and we hope you continue to choose VisaHQ for years to come! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I have had 5 trips and have trusted Visa HQ for all of these. They are amazing! I love that they give you everything you need to apply for visa you need and the constant updates of how your process is going. Great job everyone! I will be sending you my passport again when I go on my next trip :)”

Helpful Report

Posted 5 years ago

Hi Mia, Thanks for sharing your review of VisaHQ. We're glad you have had consistently excellent experiences with our services and we look forward to continuing to help you see the world in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Comprehensive & responsive”

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Posted 5 years ago

Hi Shoba, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Am happy the way the services response to my application and email”

Helpful Report

Posted 5 years ago

Hi Fangda, Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and we hope you choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very efficient”

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Posted 5 years ago

Hi Whitney, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I was lucky to deal with Tatiana who guided me an dtook care of process to get me visa on the short notice. I am intending to use Visa HQ again”

Helpful Report

Posted 5 years ago

Hi Martynas, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Tatiana and we look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Quick. Easy. Clear Direction. Fast replies. Thank you.”

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Posted 5 years ago

Hi Terrence, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I want to go to Canada it is good”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Arpit is a rockstar. I have applied multiple visa with him in several occasions and he has never failed in delivering the results on time. Thank you visa HQ for your support. And Arpit for the amazing work as always”

Helpful Report

Posted 5 years ago

Hi Pankaj, Thanks for reviewing VisaHQ. We're glad you've had consistently good experiences working with Arpit and we look forward to helping you continue to see the world in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Dear Team, Faizal from the your team was fantastic, he reached out to me proactively and was able to put together a concise list for me. My B1/B2 visa was a hassle free experience. Thank you so much, please let him and his supervisor know that he's great at his job. Thank you !”

Helpful Report

Posted 5 years ago

Hi Esha, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Faizal and obtained your B1/B2 visa easily. We sincerely hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,926 reviews