VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,924 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy, efficient and reliable - Thank you”

Helpful Report

Posted 5 years ago

Hi Shalom, Thanks for reviewing VisaHQ. We're glad you had a five-star experience and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“We are now receiving Scam phone calls in the UK, from 001984640328, this number is in the USA, or so it says via Google, a recorded message is stating that my account has been hacked to the amount of £600.00. I m not the only person to have received this call, but I do let friends and family know about this so they are not taken in by these calls. and also put it on FB.”

Helpful Report

Posted 5 years ago

Hi Georgina, Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for the fact that you've been receiving scam calls. However, this number is in no way associated with VisaHQ. If you are ever in need of visa and passport services, we hope you will allow us to assist you in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service and really took the hassle out of the visa application process.”

Helpful Report

Posted 5 years ago

Hi Ciara, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“easy and fast”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a five-star experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Great communication, fast service, so happy to have found VISAHQ!”

Helpful Report

Posted 5 years ago

Hi Mary, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Both SF and LA office had helped me a lot. Thank you A+++”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our California team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very helpful!”

Helpful Report

Posted 5 years ago

Hi Jennifer, Thanks for reviewing VisaHQ. We're glad you had a five-star experience working with our team and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“A very fast process with immediate prompts if anything was missing from my initial application.”

Helpful Report

Posted 5 years ago

Hi Jenny, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our application process and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Hi I’m anjana I’m very happy going to Oman”

Helpful Report

Posted 5 years ago

Hi Anjana, Thanks for reviewing VisaHQ. We're glad you had an excellent experience obtaining your Oman visa and we hope to to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It is very speedy and i appreciate how prompt they were given that i had to travel to australia within a couple days from submission.”

Helpful Report

Posted 5 years ago

Hi Sok, Thanks for sharing your review of VisaHQ. We're glad you had a great experience obtaining your Australian visa and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very good service from Natalia”

Helpful Report

Posted 5 years ago

Hi William, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Natalia and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very helpful, however passports and visa were left at the wrong house.”

Helpful Report

Posted 5 years ago

Hi Paul, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I'm sorry you had an issue with the delivery of your documents. Unfortunately, our team has no control over courier service errors. You will need to contact their customer service department. I hope you'll choose VisaHQ again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Jonathon has been very helpful to manage my daughter's and my visa for a visit to Russia. Thank you.”

Helpful Report

Posted 5 years ago

Hi Rives, Thanks for reviewing VisaHQ. We're glad to hear your family has had an excellent experience working with Jonathon and we wish your daughter a wonderful trip to Russia! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was impressed by the clarity of their web site but was more impressed by their customer service. They responded immediately to questions sent by email and kept me informed each step of the way - upon receipt of the documents, when they were delivered to the consulate, when they expected approval, when approval was received and when the docs were sent back to me. That was very much appreciated since my passport was out of my hands.”

Helpful Report

Posted 5 years ago

Hi Michael, Thanks for taking the time to review VisaHQ. We appreciate your detailed feedback and we are glad to hear you had an excellent experience with our services. We hope to work with you again next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Phenomenal customer service. My folks got stuck in the airport due to newly imposed changes they needed a visa to Mexico. HQ visa team took care of the issue and they got visa within 1hr. I will highly recommend your service to anyone. Once again-thank you very much”

Helpful Report

Posted 5 years ago

Hi Silva, Thanks for sharing your review of VisaHQ. We're so glad to hear your family had an excellent experience working with our team and we hope to serve you again next time any of you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service, step by step advice and updates. Made a stressful time easier to handle. Special thanks to Phyllis”

Helpful Report

Posted 5 years ago

Hi Lindsey, Thanks for sharing your review of VisaHQ. We're so glad Phyllis and the team were able to assist you with your application and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good advice and good responsiveness during the process”

Helpful Report

Posted 5 years ago

Hi Arno, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Consider hiring additional staff to answer phone calls. The average waiting time is 15 minutes.”

Helpful Report

Posted 5 years ago

Hi Graciela, Thanks for reviewing VisaHQ. I'm glad you had a positive experience overall, but rest assured that we will take your feedback regarding our customer service team into consideration moving forward. I hope you will choose VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“efficient, fast”

Helpful Report

Posted 5 years ago

“VisaHQ made my experience of getting a Russian Visa very quick and easy! Excellent communication, prompt responses and success the first time.”

Helpful Report

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,924 reviews