VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,024 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and quick respond”

Helpful Report

Posted 5 years ago

Hi Houshyar, Thanks for reviewing VisaHQ. We're glad our team was able to assist you with your recent application and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very good , every thing went well received my visa very quickly . i will need to get a new passport in the near future. i will be coming to Visho to get it done”

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Posted 5 years ago

Hi John, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with your recent order and we look forward to serving you again soon! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Reliable and Prompt service in getting Visa for SG and renewal for US.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience obtaining your visas and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service. Easy to use. It met all of my expectations.”

Helpful Report

Posted 5 years ago

Hi Jon, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very easy to follow. Thanks for your help.”

Helpful Report

Posted 5 years ago

Hi Carla, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Service is very personalized. I appreciated the phone call indicating what I needed done.”

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Posted 5 years ago

Hi Lois, Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and we hope you choose our services again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Staff were very knowledgeable and friendly to deal with. My only suggestion is to email ahead of sending the FedEx. I was out of town, and I was afraid that the package would be sent back.”

Helpful Report

Posted 5 years ago

Hi Margaret, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our services overall and we want you to rest assured that your suggestion regarding shipping will be taken into consideration moving forward. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Easy straight forward process.”

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Posted 5 years ago

Hi Leon, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Visa HQ made the visa application so quick and easy and ensured there were no queries.”

Helpful Report

Posted 5 years ago

Hello! Thank you for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I have not received my passport back. The LA office is useless and less than helpful. They claim they sent it back on August 30, but there is no record in the Fedex system. I received an email saying the visa was submitted and would be ready on August 30 and on August 31 I received the survey. I never received an email saying it was sent. Very disappointed by your lack of service. I used you guys previously and never had a problem, but now I do.”

Helpful Report

Posted 5 years ago

Hi Gerald, Thanks for sharing your feedback regarding your recent VisaHQ experience. I would like to personally apologize for the problems you've been having with your recent order. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Don't hesitate to reach out to our U.S. operations manager, Tatiana, at tatiana.temidayo@visahq.com to discuss your situation. Again, my sincere apologies and I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“very fast and good communication”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“For my recent US B1 Visa............VisaHQ team from New Delhi (Lata and Arpit) did a commendable job.......Everything went very smooth.”

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Posted 5 years ago

Hi Amar, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our New Delhi team and we hope to serve you again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Fantastic service from your Sydney office thank you!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our Sydney team and we hope you return in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Mr. Arpit Chandel was very helpful to me in getting my United Kingdom Visa.”

Helpful Report

Posted 5 years ago

Hi Mandeep, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Arpit to obtain your UK visa! We hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good job. Always answers my questions quickly. Thank you!”

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Posted 5 years ago

Hi Eric, Thanks for reviewing VisaHQ. We're glad you have had consistently good experiences with our team and we look forward to continuing to serve you in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“We normally deal directly with the respective country embassy/consulate for all visa requirements. We decided to engage VisaHQ for visa application services. We are pleased that we tried but won't be using or recommending VisaHQ in the future. We deem the quality of the service as poor - do not respond in a timely manner nor provide any meaningful updates regarding the progress of a visa application.”

Helpful Report

Posted 5 years ago

Hi Gerrerd, Thanks for taking the time to rate VisaHQ. I am sorry you didn't have a good experience with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Rest assured that feedback like yours helps us improve our services worldwide. I urge you to contact an agent at info@visahq.com to further discuss your concerns. I sincerely hope you will reconsider using VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ made the process of applying for a visa much easier.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was surprisingly straightforward to use, and answered all the questions that I was looking for. A very well thought site”

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Posted 5 years ago

Hi James, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience using our online system and we hope to work with you again in the future! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Everything was quick and easy. Communication through each step was very thorough and well done.”

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Posted 5 years ago

Hi Reddishann, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose to work with our team again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 4,024 reviews