VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,924 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was just fine. When I needed some help, Tatiana was really nice and helpful.”

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Posted 5 years ago

Hi Cristina, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Tatiana and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“It was an amazing service. Too cheap for the quality of service you receive.”

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Posted 5 years ago

Hi Ralph, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we sincerely hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Carlos Esteban in New York was an excellent guide through the process of getting a Chinese visa. He was able to advise on all our needs and simplify the process. Highly recommend!”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Carlos and we hope you'll choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good service overall, however it is a bit slower than what I expected.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I would like to apologize for any processing delays you dealt with. Our team does everything possible to make sure clients like you receive their visas promptly. Unfortunately, however, we have no control over consular delays and closures, which sometimes occur. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The problems in the Visa being rejected can be told upfront we can be prepared for the same. Overall a good experience & the agent assigned to be was very helpful throughout.”

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Posted 5 years ago

Hi Poornima, Thanks for reviewing VisaHQ. We're glad to hear your agent was able to provide you with the assistance you needed throughout the application process and we sincerely hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful with expedited visa processing and following through with everything. Responsive and quick to contact you if any issues or additional info/documentation is needed.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very good l would use them again”

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Posted 5 years ago

Hi Judith, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The visa service was very quick, we had clear understanding of every step of the process. We will use VisaHQ again!”

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Posted 5 years ago

Hi Alina, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we look forward to serving you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service. I really appreciated the frequent email updates while my VISA was being processed. I highly recommend VisaHQ.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was dealing with Louise in VisaHQ - she was very helpful and efficient and made the whole process very simple and quick. Thanks very much will definitely use VisaHQ again.”

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Posted 5 years ago

Hi Gita, Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with Louise and we look forward to serving you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“User friendly interface”

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Posted 5 years ago

Hi Yuva, Thanks for reviewing VisaHQ. We're glad you had an excellent experience using our online system and we hope you'll choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very helping and effecients”

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Posted 5 years ago

Hi Serge, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you will return in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Submitted documents without any issues. I was kept up to date with progress daily and the visa was received in short order.”

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Posted 5 years ago

Hi Tania, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Pleasant and easy to work with”

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Posted 5 years ago

Hi Eleanor, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Visa came out quicker than I had anticipated.”

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Posted 5 years ago

Hi Amarachi, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services and that you received your visa promptly. We hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Alberto in Chicago VISAHQ was knowledgeable and explained how visas were done. He was top notch at promptness and help. Thank you!”

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Posted 5 years ago

Hi Jennifer, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Alberto and we hope you will return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very professional and had clear understanding of requirements”

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Posted 5 years ago

Hi Nikhil, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Your fees are very high, but your service is very good. Peter has been especially helpful and responsive. Considering the short timeline for getting two different visas, he was very helpful. ....I urgently need my passport back by the end of August, so let's see whether visaHQ delivers.”

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Posted 5 years ago

Hi John, Thanks for taking the time to review VisaHQ. We're glad you have had an excellent experience so far working with Peter and we hope you will choose our services again next time you require travel documents. In regard to cost, we do everything we can to keep our fees low. Unfortunately, our team has no control over embassy fees and other government charges, which affect our clients' final costs. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was so quick, easy and great customer service! Everyone said it would take a long time to get a Visa but using VisaHQ I received my visa within 5 weeks of sending in my application!”

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Posted 5 years ago

Hi Kaylee, Thanks for sharing your review of VisaHQ! We're glad you had a great experience working with our team and we sincerely hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very user friendly website and extremely attentive, caring and personal customer service.”

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Posted 5 years ago

Hi Hannah, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you will return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,924 reviews