VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,901 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brigete Gravino was amazing. The process for visa application was easy and fast.”

Helpful Report

Posted 1 year ago

“Visa HQ has always been amazing. I use them professionally and personally. Thank you Haidee for assisting me with passport renewal!!”

Helpful Report

Posted 1 year ago

“Good & efficient service.”

Helpful Report

Posted 1 year ago

“The service provided was excellent, boasting a user-friendly interface.However, the only drawback is its high cost.”

Helpful Report

Posted 1 year ago

“I was not able to process my application due to requirements issues so I called for cancellation. It was difficult to get through the line but I finally talked to Michelle. She was accomodating and it took a while for my transaction to be completed. And as I waited, Michelle continued to assure me that she was still there. And I really appreciated that. In the end she was able to process the cancellation along with a colleague. Thank you Michelle. I gave 4 stars only because it was difficult to get someone on the other end of the line. I had to dial so many times before someone answered.”

Helpful Report

Posted 1 year ago

“I am very happy with the customer service provided from John Rico Bejerano. He was very responsive to all my questions and concerns. I appreciate him working to get my business e-visa processed so quickly!! He was in constant contact with me throughout the entire process by phone and email. I appreciated working with him! THANK YOU!!”

Helpful Report

Posted 1 year ago

“Very efficient at telling you what is required, tools that make it easy to load the data and communications that tell you where the request is at. Deliver as stated”

Helpful Report

Posted 1 year ago

“I was in a hurry and they were really fast. John Rico called me 5 minutes after I sent my documentation to point that something was wrong and after approval he sent me good news in less than 5 minutes after approval”

Helpful Report

Posted 1 year ago

“Excellent customer service, visa process made easy well worth it definitely will use again”

Helpful Report

Posted 1 year ago

“A very important lesson I learned is, you need to read all their guidelines to conduct the process smoothly and timely. They give a remarkable attention to details and they produce a quality documentation to be submitted to the Chinese embassy. Their price is reasonable especially at the beginning when they don't have enough information about the client. Once they have this information, I expect they won't charge like the beginning price. The people that I was communicating, specially Judelyn Zapico , was very professional, diligent, patient, focused and detail oriented and I am very grateful for all the support you provided me.”

Helpful Report

Posted 1 year ago

“Applied for Brazil Visa and got it within one week. Amazing service.”

Helpful Report

Posted 1 year ago

“Short, simple and easy.”

Helpful Report

Posted 1 year ago

“Extremely helpful.”

Helpful Report

Posted 1 year ago

“I understood thanks there explanation”

Helpful Report

Posted 1 year ago

“Visa HQ provided quick and easy services for an India Visa. Made what seemed like a complex process a quick and easy step! Thank you!”

Helpful Report

Posted 1 year ago

“VisaHQ was very patient with my lack of computer knowledge but worked with me through the whole process. Well spent money and would recommend them to everyone who needs to apply for a visa. Thank you again.”

Helpful Report

Posted 1 year ago

“Helpful and easy to use. John was very timely in responses and carried the application to completion.”

Helpful Report

Posted 1 year ago

“I really like how are they car about helping exactly on time and the team are very patient and kind, thank you.”

Helpful Report

Posted 1 year ago

“VisaHQ is legit. They were extremely patient and kind in assisting me throughout the entire process. Thanks to Angel Pantaleon, Jennelyn Tagomata, and the rest of the team, I was able to get my visa approved immediately. I initially had doubts, but they proved me wrong with their smooth process.”

Helpful Report

Posted 1 year ago

“Painful process. Although the service was courteous the experience with the process was painful and complicated”

Helpful Report

Posted 1 year ago

VisaHQ is rated 4.4 based on 3,901 reviews