VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,936 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy professional and very helpful at all stages as always. Highly recommended.”

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Posted 6 years ago

Hi Anup, Thanks for taking the time to share your feedback. We're glad you've had consistently great experiences with VisaHQ and we look forward to continuing to serve you. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I got the visa without any issues other than VisaHQ not living up to its 5 hour intended initial response time.”

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Posted 6 years ago

Hi Walter, Thanks for taking the time to share your feedback about VisaHQ. I would like to personally apologize that you didn't receive a response to your inquiry within 5 hours. Reviews like yours help us improve our customer service, so rest assured that we will look into what happened in your situation. We hope you'll give us a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Pas reçu notre visa , on m’avait dit 24 hre”

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Posted 6 years ago

Bonjour, Les équipes m'informent que votre visa à ete emit le 2 novembre. Avez vous regardé dans le dossier des spams ? N'hesitez pas à me contacter si besoin. stan@visahq.com Cordialement, Stan

Posted 6 years ago

“It’s simple and fast”

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Posted 6 years ago

Hi Annie, Thanks for taking the time to leave your feedback. We're glad you enjoyed your experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“This was so well organized...a huge improvement compared to the experience one has when trying to do this directly with the Indian bureaucracy!”

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Posted 6 years ago

Hi Mark, Thanks for taking the time to share your review of VisaHQ. We're so glad to hear your application experience was a breeze and we hope you enjoy your time in India! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“When I phoned the representatives at VisaHQ (I worked with the Toronto location, but once I spoke with someone from the Vancouver office), my questions were answered thoroughly and courteously. When the reps didn't have an answer, they checked with someone else who did. I would highly recommend VisaHQ and will continue to work with them for all my visa requirements.”

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Posted 6 years ago

Hi Barbara, Thanks for taking the time to tell us about your VisaHQ experience. We're so glad you received excellent service from both our Toronto and Vancouver offices and we look forward to serving you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good Service.”

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Posted 6 years ago

Hi Piyadi, Thanks for leaving your feedback. We're glad you had a positive experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I would like to thank MR. AYMAN MAGDI and MS. MAMTA DHANANI for helping me process my documents, they are very accommodating with my questions. I wish all the best for me.”

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Posted 6 years ago

Hi Jude, Thanks for leaving your feedback. We're glad you had an excellent experience with Ayman and Mamta! We hope you'll use our services again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Process was very clear, concise and timely! Thank you!”

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Posted 6 years ago

Hi Monica, Thanks for sharing your review! We're glad you had an awesome experience with the VisaHQ system and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Every question I had (and I had many) was answered very quickly and with enough detail to prevent the need for follow-up questions.”

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Posted 6 years ago

Hi Kyle, Thanks for taking the time to leave your feedback about VisaHQ. We're glad you had an excellent experience with the team and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thank you so much for the help in getting the visas for my Asian trip, Bernal and his colleague where very friendly and efficient, i even forgot my photos last minute for the visas and they took care of that (5 more stars for this)i will come back for next trips, and i definitely recommend it,”

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Posted 6 years ago

Hi Maria, Thanks for taking the time to share your review of VisaHQ! We're glad you had a great experience with Bernal and the team and we look forward to serving you again. Have a great time in Asia! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast and reliable!”

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Posted 6 years ago

Hi Marcelo, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again! Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“i will not wait to recommend friends to you. excellent very good and quick. Thanks”

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Posted 6 years ago

Hi Nyembo, Thanks for taking the time to write a review. We're glad you had a wonderful experience with VisaHQ and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Need mire details for requirements means minimum bank statement and other details”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. I would like to personally apologize for any issues you experienced with your application through VisaHQ. If you need any assistance, please don't hesitate to reach out to your local VisaHQ office or to me personally at stan@visahq.com. Safe travels, Stan for VisaHQ

Posted 6 years ago

“Very efficient! Thanks”

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Posted 6 years ago

Hi Jean-Pierre, Thanks for leaving your feedback! We're glad you had a great experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“My personal experience was great. The website was straight forward & when I had an inquiry, response time was great. Overall it was done timely. Even though my experience went well, the overall company and services caused me stress because of the issues my boyfriend had through the company. He paid for express processing and mine was done first due to errors. The online site advised him to send documents to Toronto even though he lives in Ottawa. When he called to confirm, VisaHQ advised again to send to Toronto. They could not process there due to jurisdiction and had to mail it back to Ottawa. There have been slight delays while in Ottawa as well. His experience has also affected mine, since we leave soon for our trip and have been unable to book tours etc, waiting for his visa to be confirmed and returned.”

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Posted 6 years ago

Hello! Thanks for sharing your review of VisaHQ. I would like to personally apologize for the issues your boyfriend has experienced and assure you this is not our usual standard of service. Please rest assured that feedback like yours help make us better. If you need any assistance at this point, don't hesitate to reach out to me at stan@visahq.com with your boyfriend's name and order number so I can look into the situation. Safe travels, Stan for VisaHQ

Posted 6 years ago

“Very fast processing time. Agents are helpful.”

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Posted 6 years ago

Hello! Thanks for sharing your feedback about VisaHQ. We're so glad to hear you had an excellent experience and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ received my documents and promptly processed the visa application. Visa HQ even called me to confirm my needs. The status alerts were a welcome comfort.”

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Posted 6 years ago

Hi Emery, Thanks for taking the time to share your review. We are glad to hear you had a great experience with VisaHQ from start to finish. We sincerely hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very thorough and responded to my questions promptly. Will use them again”

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Posted 6 years ago

Hi Ronald, Thanks for taking the time to leave your feedback. We're glad you had a great experience with the VisaHQ team and we look forward to serving you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent speedy service received. Would definitely use again.”

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Posted 6 years ago

Hi Tracy, Thanks for taking the time to share your feedback. We're thrilled to hear you had a great experience with VisaHQ and we look forward to working with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,936 reviews