VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,220 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,220 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the process very easy to complete”

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Posted 7 years ago

Hi Georgina, Thanks for taking the time to review VisaHQ! We're glad you had an excellent experience with our service and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Good atención. .Very expensive”

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Posted 7 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive overall experience and would like to assure you we do everything we can to keep our fees low for clients like you. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“very satisfied and will use them again”

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Posted 7 years ago

Hi Rosemary, Thanks for taking the time to review VisaHQ. We're glad you had a great experience and look forward to serving you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Very good and professional.”

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Posted 7 years ago

Hi Helgar, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our application process and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Easy and fast!!”

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Posted 7 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Very Nice, professionnel, Quick”

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Posted 7 years ago

Hi Marie-Anne, Thanks for taking the time to share your review of VisaHQ. We're glad you had an excellent experience and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Excellent service - responsive, friendly and knowledgeable staff that answered all of my questions, constant communication and ability to track my documents was a huge plus, and fast service. Highly recommend and will definitely use again.”

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Posted 7 years ago

Hi Rachel, Thanks for taking the time to review VisaHQ. We appreciate your feedback and are glad to hear you had an excellent experience. We look forward to working with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I received good customer support in a timely manner with good follow through. Thanks!”

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Posted 7 years ago

Hi Chad, Thanks for taking the time to leave your feedback about VisaHQ. We're glad to hear you had an excellent experience working with our team and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“شكرا جزيلا علي الاستجابة وسرعة الاجراءات وارسال الفيزاء”

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Posted 7 years ago

Hello! Thank you for your review. We are glad you had a great experience with VisaHQ! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Good Job”

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Posted 7 years ago

Hi Parwati, Thanks for reviewing VisaHQ. We're glad you had an excellent experience and hope to serve you again. Safe travels Rebekah @ VisaHQ

Posted 7 years ago

“visahq did a very good job for me again”

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Posted 7 years ago

Hi David, Thanks for taking the time to leave your feedback. We're glad you've had great experiences with VisaHQ and we look forward to serving you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Merci pour votre service efficace.”

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Posted 7 years ago

Bonjour Claude, Merci pour votre avis! Nous espérons vous servir à nouveau. Bon voyage, Rebekah at VisaHQ

Posted 7 years ago

Bonjour Claude, Merci pour votre avis! Nous espérons vous servir à nouveau. Bon voyage, Rebekah at VisaHQ

Posted 7 years ago

Bonjour Claude, Merci pour votre avis! Nous espérons vous servir à nouveau. Bon voyage, Rebekah at VisaHQ

Posted 7 years ago

“.”

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Posted 7 years ago

Hi Silvia, Thanks for rating VisaHQ! We're glad you had a five-star experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“The website was very easy to work with. I wish all countries had this system in place:)”

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Posted 7 years ago

Hi Cynthia, Thanks for taking the time to share your feedback! We're glad you had a great experience with VisaHQ's online system and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“VisaHQ took all of the stress out of the visa application process. The staff were helpful and supportive and the email updates were very useful. My visa was ready really quickly and I can highly recommend this service.”

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Posted 7 years ago

Hi Ian, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our team and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I have nothing but praise for your company. You saved my trip, and I mean that very literally. I had tried to apply, and it's not my wheelhouse, and I must've messed up because my application was not accepted, and I was out of time to fix it so I thought I was going to have to cancel or make other arrangements. Fortunately I had also out of desperation submitted an application through you. I received a message telling me you needed a different picture of my passport, and one of your support staff explained exactly what was needed. When I'd updated it, she expedited it to a specialist and an hour or so later I was notified it had been submitted. When I received the notice that my Visa was approved, on a Saturday, I couldn't believe how you'd come through. It meant the world to my family too. It should go without saying but I want it clear that I will always use your service, and I will tell anyone with a trip coming up to do the same. Thank you so very much. Troy”

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Posted 7 years ago

Hi Troy, Thanks for taking the time to leave your feedback. We are so glad our team was able to help you make your trip on time and we sincerely appreciate your kind words! We look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Total waste of time and money. Let me explain why: 1. In case with the USA visa the role of VisaHQ is minimal. I could have filled in the form myself online but thought VisaHQ has the capacity to submit my application on their own. In fact VisaHQ did not add any value and simply forwarded my data onwards 2. I would fill in the application in one go while VisaHQ was very slow to process my application 3. When I asked for a sooner appointment at the embassy I was told there is no need since it usually takes around 5 business day. I told VisaHQ that I encountered a problem with TAL (Technology Alert List) previously so I expect my process to take much longer. The timing was bad for me since I didn't have a new GNIB card but did already have a GNIB passport stamp to prove my residency till 2020. I was ready to take the risk and wanted to go to the US embassy earlier and with no GNIB card rather than later and with it. I was assured going later is the best option. As a result everything happened the way I expected - I was put through TAL processing and I am not going to get my visa on time. This is exactly what I warned VisaHQ about but my concerns were ignored. 4. After the visa interview I updated VisaHQ about the situation but nobody could expedite the process Overall I feel there would be a higher chance for me to get my visa on time if I didn't engage VisaHQ at all. Besides this cost extra money and didn't add any value”

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Posted 7 years ago

Hi Kirill, Thanks for taking the time to leave your feedback about VisaHQ. I would like to personally apologize for the fact that you feel you received no value from the services rendered by our team. In regard to value, we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, our team can save you from having to cancel your trip due to document errors. In your particular situation, I am sorry you feel your concerns were disregarded. Rest assured that feedback like yours helps us better train our team to improve our overall customer experience. We hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I've obtained with VisaHQ's help four visas to different countries around the world, from Thailand to Egypt and Brazil. Visa HQ is responsive, warm, and, most importantly, reliable.”

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Posted 7 years ago

Hello! Thanks for taking the time to share your review of VisaHQ. We're so glad you've had consistently great experiences working with us for your trips around the globe. We look forward to serving you for many years to come! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Easy to access, & quick.”

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Posted 7 years ago

Hi Thomas, Thanks for taking the time to share your feedback about VisaHQ! We're glad you had an excellent experience and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Simple, easy to follow instructions. Efficient and competent staff to assist. Excellent experience”

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Posted 7 years ago

Hi Shaun, Thanks for taking the time to share your feedback about VisaHQ. We are so glad to hear you had an excellent experience with our process from start to finish. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

VisaHQ is rated 4.4 based on 4,220 reviews