VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,936 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s quick and easy,I don’t have to do much.Got my documents on time as promised.absolutely a service to trust.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad to hear you had an excellent experience with VisaHQ! Have a great trip and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great service - I greatly appreciated the status updates.”

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Posted 6 years ago

Hello! Thanks for taking the time to post a review. We're glad to hear you had a great experience with VisaHQ and we are thrilled you found our status updates helpful. We hope you'll use our services again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I could not be more impressed-- I had a short window of time and not only was my visa processed, but I was able to pick up the phone and talk to a person multiple times throughout the day who helped ensure that I did all of the document uploads correctly in order to avoid delays.”

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Posted 6 years ago

Hi Nancy, Thanks for taking the time to share your review of VisaHQ. We truly appreciate your kind words and are thrilled to hear you had a great experience with our team. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Just had a little trouble with the downloads, but your people got me thru . thanks Roger”

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Posted 6 years ago

Hi Roger, Thanks for taking the time to share your feedback. Although we apologize that you had some issues with our system, we're glad to hear the VisaHQ team was able to assist you. We hope to serve you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy, fast, and very professional! Natalia Kravchuk is wonderful to work with. She helped a great deal and made this process flawless.”

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Posted 6 years ago

Hi Ronald, Thanks for taking the time to leave your feedback. We're glad to hear you had a great experience working with Natalia and we sincerely hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Fahad was really good and polite. The only thing I did not like is the delay in the visa approval. That needs to be improved on.”

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Posted 6 years ago

Hi Elizabeth, Thanks for taking the time to leave your feedback. We're glad you had a great experience working with Fahad and we would like to apologize for the delay in visa processing. Unfortunately, however, our team has no control over processing times once applications are delivered to the appropriate embassy or consulate. We do everything in our power to make sure our clients' applications are approved quickly. We hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service, quick response times for all my questions”

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Posted 6 years ago

Hi Kyle, Thanks for taking the time to leave a review. We're glad you had an excellent experience with the VisaHQ team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The thought of sending my passport to a Visa processing company was scary. VisaHQ staff were easy to contact online, and kept me up to date on my account at their website and updates to my email address. On line forms and FedEx labels all done directly on your computer , printed and stored in my account. Fail safe. Thanks for the easy assuring visa process. Yours, Kim P”

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Posted 6 years ago

Hi Kim, Thanks for taking the time to write a review. We're so glad you had a great experience with VisaHQ's system and we sincerely appreciate your kind words. We hope you will return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Absolut super und unkompliziert, Dank Herrn Bernal. Super Zusammenarbeit, sehr schnelle Abwicklung....... Vielen Dank nocheinmal an Herrn Bernal, alles TOP !!!”

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Posted 6 years ago

Hello! Thanks for leaving your feedback. We're glad you had a great experience with VisaHQ. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“very efficient if a little expensive”

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Posted 6 years ago

Hi John, Thanks for taking the time to leave your feedback. We're glad to hear you had a positive overall experience with VisaHQ and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I received my visa without too much hustle. VisaHQ applied for the correct visa, and returned my passport within the previously communicated deadline.”

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Posted 6 years ago

Hi Zhivka, Thanks for taking the time to leave your feedback. We're glad you had a good experience with VisaHQ and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“No mess, no fuss, quick and easy”

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Posted 6 years ago

Hi Wayne, Thanks for leaving your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very fast, only one day process”

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Posted 6 years ago

Hi Rendy, Thanks for taking the time to leave your feedback. We're glad you had a good experience with VisaHQ and received your visa right away. We hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The experience was good, if we did not have to deal with the Ukrainian Consulate, it would have been fantastic”

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Posted 6 years ago

Hi Peter, Thanks for taking the time to leave your feedback about VisaHQ. We're glad you had a positive overall experience and apologize that you had to work with the Ukrainian consulate. Unfortunately, our team cannot control processing once visa applications leave our hands and we do not have any influence over consular requests. Our agents, however, do everything in their power to guide clients like you through the process. We hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I AM VERY GRATEFUL TO VISAHQ FOR HELPING ME VISA TO RUSSIA AND NEWZELAND WITHOUT ANY HUSSLE.THEY ALSO TIMELY RETURNED MY PASSPORT”

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Posted 6 years ago

Hi Ramakanta, Thanks for leaving your feedback on multiple forums! We sincerely appreciate your kind words and are glad to hear you had a great experience with VisaHQ. We hope you have wonderful trips to both Russia and New Zealand and we look forward to serving you again in the future! Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ is an excellent service provider to the customers who are in dire need of VISA to any foreign contries. I have received visa to RUSSIA AND NEWZEALAND for which i was in a worry mood before receiving visa to the countries mentioned above.but VISAHQ Solved my problem very nicely and very promtly which i did not imagine .For the above countries i received in 15 days only though time frame was 30/24 days.so i am very very grateful to VISAHQ.”

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Posted 6 years ago

“fantastic experience extremely happy”

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Posted 6 years ago

Hi Sharda, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Effective!”

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Posted 6 years ago

Hi Tuy, Thanks for taking the time to leave your feedback. We're glad you had a five-star experience with VisaHQ and we hope to serve you again! Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Quick service.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback about VisaHQ. We're glad you had an excellent experience and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thanks for visahQ.. Best agent”

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Posted 6 years ago

Hi Desy, Thanks for taking the time to leave your feedback! We're glad to hear you had a great experience with VisaHQ and we hope you return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,936 reviews