VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,936 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast and excellent service. Simply the best.”

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Posted 6 years ago

Hi Ashley, Thanks for taking the time to write a review. We're glad to hear you had a great experience working with VisaHQ! Our team hopes to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I had a wonderful experience with VisaHQ. I used this company in the past and was very satisfied with their service. The documents were prepared and ready in a timely manner. All my questions were answered and problems quickly resolved. Thank you VisaHQ for your service! I'll definitely recommend this company.”

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Posted 6 years ago

Hi Irina, Thanks for taking the time to post a review. We're so glad to hear you've had excellent experiences with VisaHQ. Our team hopes to continue working with you in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast and efficient”

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Posted 6 years ago

Hello! Thanks for rating VisaHQ! We're glad you had a positive experience getting your travel documents and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“N/A”

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Posted 6 years ago

Hi Brian, Thanks for taking the time to rate VisaHQ. We're glad you had a good experience with our team and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent servce”

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Posted 6 years ago

Hello! Thanks for taking the time to leave feedback about VisaHQ. We're glad you had a great experience and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“good work”

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Posted 6 years ago

Hi Kirill, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I still do not have my visa and passport back yet. It is scary. This is the slowest service I have EVER received and its not over yet.”

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Posted 6 years ago

Hi Anne, Thanks for taking the time to leave your feedback. I would like to apologize for the negative experience you're having. We strive to provide consistently great service and that clearly hasn't happened in your case. If you would like to further discuss your situation and the status of your documents, I urge you to reach out to a visa agent at 1-800-345-6541 or contact me directly at stan@visahq.com. Again, my apologies. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Website is very easy to use and the people I spoke to on the phone were very helpful. Thank you!”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience using VisaHQ's services and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“They didn't give me a visa that lasted long enough to get in the country but they took the time to figure it out and let me know what was happening during the whole process.”

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Posted 6 years ago

Hi Shania, Thanks for taking the time to leave your feedback. Unfortunately, the validity of visas is determined by the embassies and consulates, not our team; we have no control over that aspect of visa issuance. I am glad to hear the team was able to assist you and I hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Process went smoothly as a detailed check list was provided and VisaHQ kept me informed throughout the process.”

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Posted 6 years ago

Hi Sheryl, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience working with VisaHQ and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent services. Quick response. Recommended 100%. Will use them again”

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Posted 6 years ago

Hi Eduardo, Thanks for taking the time to share your feedback. We're glad you had a great experience with VisaHQ's services and we look forward to working with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good service but getting a bit expensive”

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Posted 6 years ago

Hello! Thanks for taking the time to post your feedback. We're glad you had a good experience with VisaHQ and we would like to remind you that our team has no control over embassy fees and many other charges. We hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It seemed straight forward.”

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Posted 6 years ago

Hi Mary, Thanks for taking the time to leave your feedback. We're glad you had a positive experience with VisaHQ's system and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Really convenient and fast procedure!!”

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Posted 6 years ago

Hi Benedicta, Thanks for taking the time to leave your feedback! We're glad to hear you had an excellent experience with VisaHQ and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient”

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Posted 6 years ago

Hi Suzanne, Thanks for taking the time to post your feedback. We're glad you had a positive experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Online process was easy to use and follow up from Peter was good when we needed it (the embassy took longer to process our applications then expected, putting our flights at risk).”

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Posted 6 years ago

Hi Richard, Thanks for taking the time to share a review. We're glad Peter was able to assist you and we apologize for the delay in processing. Unfortunately, our team has no control over applications once they reach the appropriate embassy, but we do everything in our power to track progress for clients like you. We hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent and quick service”

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Posted 6 years ago

Hi Anirudh, Thanks for taking the time to leave a review. We're glad you had a great experience with VisaHQ and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Nice and friendly staff”

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Posted 6 years ago

Hi Behrooz, Thanks for taking the time to share your feedback. We're glad you had a great experience working with the VisaHQ team and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good service and franly people”

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Posted 6 years ago

Hi Behrooz, Thanks for taking the time to share your feedback. We're glad you had a great experience working with the VisaHQ team and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Its asking me to login again and again after login its not giving me page.”

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Posted 6 years ago

Hello Terribly sorry about this. Which website url are you trying to reach? Have you tried to contact the support team? Keep us posted please Stan

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,936 reviews