VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,925 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, very easy to figure out”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The service seems quite good to me. The conversation with the officer happen in relax atmosfer and they are really helpful to get the visa procees starting. But the visa process itself taking quite long.”

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Posted 5 years ago

Hi Jeremias, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but I would like to apologize for the processing delay you're experiencing. Unfortunately, our team has no control over applications once they reach the appropriate embassy, but we do everything in our power to track progress for clients like you. We hope you'll use our services again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was a first time for me so I do really have an opinion on how my experience could of been better or worst :) Have a nice day”

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Posted 5 years ago

Hi Nathalie, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with your first order and we hope you choose our services again next time you travel internationally! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service and support, I received a personal call to advise my passport would be late which was greatly appreciated”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we sincerely hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very simple and hassle free process and good support from the contact person. Only, your interface with Blue Dart needs to improve, as they did not come for collection of documents and also finally delivered my passport to the wrong address.”

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Posted 5 years ago

Hi Rajdeep, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but I would like to apologize for the problems you had with the courier service. Unfortunately, we have no control over Blue Dart's processes, so issues you had with pickup and delivery need to be discussed with their customer care team. Again, though, my sincere apologies for the problems you had and I hope you will give VisaHQ a chance again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Timely responses and updating of the files soon after the file is submitted helped and built confidence in Visa HQ. Thanks for your service. Wonderful”

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Posted 5 years ago

Hi Jerome, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“They were very helpful although I wish there had been more options beyond a 10 year business visa for China.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I'm glad you had a good experience with our services overall, but I would like to apologize for the lack of Chinese business visa validity options. Unfortunately, our team does not have control over the options offered by governmental and consular officials in each country. We strive to provide our clients with the most possible choices for their visa needs. We hope you will choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I'm glad you had a good experience with our services overall, but I would like to apologize for the lack of Chinese business visa validity options. Unfortunately, our team has no control over the visa choices offered by governmental and consular authorities in various countries. We provide our clients with the most options we can. I sincerely hope you will give VisaHQ a chance again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Consultant was very helpful and the visa issuance was very quick.”

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Posted 5 years ago

Hi Marisse, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with your agent and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service no coment”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was super easy to use and easy to know exactly what information was needed.”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our application process and we sincerely hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The overall experience was good … The "Tourist" portion of the drop down menu needs to be the default not the "Business/Work" - the cost was high for trips where more than one country stops requires the Visa - in the case of a New Zealand Visa, there are no documents required to be uploaded but there is no notice to indicate that so you are left wondering what is required. Country identification requested needs to be explained that in fact, it is a Passport number they require (New Zealand again). Staff response was good.”

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Posted 5 years ago

Hi Wanda, Thanks for reviewing VisaHQ. While I'm glad you had a good experience with our services overall, I'm sorry you were dissatisfied with certain aspects. "Business/work" is the default option because that is the choice the majority of our clients are looking for. We will take your suggestions regarding our webpage into consideration moving forward. Again, my sincere apologies for any inconveniences you dealt with. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I'm glad to see that I received the Visa for Richard Abel but I didn't receive mine (Alain Constantineau) Still waiting for it. Departure is dec 19th”

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Posted 5 years ago

Hi Alain, Thanks for reviewing VisaHQ. I would like to personally apologize for the fact that you haven't yet received both of your visas. For updates regarding your order, please reach out to peter@visahq.ca or log into your account. Our team is here to help! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“While I thought that the service seemed expensive, considering the cost of a visa from the embassy itself, but the service was very quick and painless, and ultimately that was worth the higher price.”

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Posted 5 years ago

Hi Gary, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you travel internationally. I also want to assure you we do everything we can to keep our fees low. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Visa HQ made the process easy and Tetiana was very quick to respond when I asked for updates on the progress of the application.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience working with Tatiana and we hope to serve you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am happy with the clean process and how visahq deals with providing documents and swiftly helping out with issuing visas. My only problem was that I was not kept up to date on a regular basis with regards to my file. The timeline feature on the website was not useful as it was not being updated. (All of it turned green only after I received my Visa). Would have been helpful if it showed the status of my application accurately. Other than this minor hiccup, I am a satisfied customer.”

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Posted 5 years ago

Hi Balkrishnan, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience with our services overall, but I am sorry that you didn't receive prompt status updates regarding your order. We will take your feedback into consideration moving forward as we tweak our notification system. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“So easy to use”

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Posted 5 years ago

Hi Deborah, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It was a little confusing when I phoned to find out about the status of my visa. I spoke to someone in the US who gave me a number to make a Canadian inquiry. The number was not in service. They did answer chat quickly. In all it was good service. 3 days for my visa.”

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Posted 5 years ago

Hi Marie, Thanks for reviewing VisaHQ. Although I'm glad to hear you had a positive experience overall, I would like to apologize for any confusion you experienced while trying to reach our Canadian team. In the future, don't hesitate to reach out to peter@visahq.ca with inquiries. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I got a good service from VisaHQ. The service was prompt and smooth.”

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Posted 5 years ago

Hi Sujit, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am still awaiting my India Visa!”

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Posted 5 years ago

Hi Catherine, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that your visa hasn't yet been issued. Unfortunately, we have no control over consular delays. To inquire about your order, please don't hesitate to contact an agent directly at info@visahq.com. We look forward to assisting you and wish you a great trip to India! Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Fees are too much. You have no choice.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you have had consistently good experiences with our services and we look forward to continuing to help you see the world. I want to personally assure you we do everything we can to keep our fees low. Our team provides valuable services, such as driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,925 reviews