VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,993 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,993 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall very good service, very happy with it, the only complaint I ha e is about your live chat, it takes too long for the answer back, especially if you're completing an application.”

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Posted 5 years ago

Hi Ramzieh, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and we appreciate your feedback regarding our live chat. We will take it into consideration as we tweak this customer service option. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good Experience overall.”

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Posted 5 years ago

Hi Akshay, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The process was quite easy from start to finish. Person meeting at O.I.S was very good”

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Posted 5 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service but quite expensive”

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Posted 5 years ago

Hi Haobin, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. I want to assure you we do everything we can to keep our fees low for all of our clients and I apologize if you feel like you were overcharged. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Like most web sites I had a bit of trouble finding my way around but was able to get through it all and the replys and results were all quick and positive .”

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Posted 5 years ago

Hi Paul, Thanks for reviewing VisaHQ. Although I would like to apologize for any problems you had with our website, I'm glad you had a good experience working with our team overall. I hope you will return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Thanks all staff in VisaHQ”

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Posted 5 years ago

Hi Yaser, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Had to push to get an appointment But the timing with responses was so good”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I am glad to hear you had a good experience with our services overall, but I would like to apologize for any issues you had scheduling an initial appointment. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful, with the processing my Visa to Nepal. Had my visa within a week . Will use again in the near future.”

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Posted 5 years ago

Hi Joe, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we wish you a wonderful trip to Nepal. We look forward to working with you again soon! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“All proceeded well though there was a problem with the Thai embassy changing the date for visa collection.”

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Posted 5 years ago

Hi William, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I would like to apologize for any processing delays you dealt with. Our team does everything possible to make sure clients like you receive their visas promptly. Unfortunately, however, we have no control over consular delays and closures, which sometimes occur. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“They're good except that very very expensive.”

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Posted 5 years ago

Hi Aishwarya, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we want to assure you we do everything we can to keep our fees low. Furthermore, I would like to remind you that our team saves applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. I hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very happy & relieved. We were concerned with courier of a few documents such as passports but Rahil assured us everything will be looked after and indeed it was. Just received our passports and we're good to go. Highly recommended”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience working with Rahil and we hope you will return next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient process. Would be easier to know that I am qualified for Australia EVisa, though. And chat online didn't really work in weekends.”

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Posted 5 years ago

Hi Jing, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but we want you to know we take feedback like yours seriously and will consider it as we tweak our chat feature. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Kinda expensive, but very efficient!”

Helpful Report

Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and I want to assure you we do everything we can to keep our fees low for clients like you. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Easy to use and simple”

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Posted 5 years ago

Hi Omer, Thanks for reviewing VisaHQ. We're glad you had a good experience with our application process and we hope you return in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Convenient and reliable, staff very helpful and accommodating.”

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Posted 5 years ago

“Good service, but brutally expensive.”

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Posted 5 years ago

Hi David, Thanks for taking the time to leave your feedback about VisaHQ. We want to assure you that we do everything we can to keep our fees low. While we apologize that you felt you paid too much, our team has no control over embassy fees and other government charges, which affect our clients' final costs. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. I sincerely hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Muchas gracias ha sido un proceso fácil y en poco tiempo 😘”

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Posted 5 years ago

Hola Rosi, Gracias por tu comentario! Esperamos que elija VisaHQ nuevamente la próxima vez que viaje. Viajes seguros, Rebekah @ VisaHQ

Posted 5 years ago

Hola Rosi, ¡Gracias por su evaluación de VisaHQ! Esperamos volver a trabajar con usted la próxima vez que viaje. ¡Viajes seguros! Rebekah @ VisaHQ

Posted 5 years ago

“Good job. Organized.”

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Posted 5 years ago

Hi Amie, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,993 reviews