VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,925 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was an easy process”

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Posted 5 years ago

Hi Greg, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service agents are vary helpful”

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Posted 5 years ago

Hi Anu, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great and quick service, quite convenient for business”

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Posted 5 years ago

Hi Ala, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great turn around time”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to continue helping you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful”

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Posted 5 years ago

Hi Lee, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“iam very interesting and interesting this dream iam very glad get my dream”

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Posted 5 years ago

“Agents to revert to applicants within 48hrs as stated. No official receipts for passports / docs dropped in person.”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“An amazing service that has truly made my traveling life so much easier. The service fees can be steep though--sometimes double or triple the cost of the actual visa.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you have had consistently good experiences with our services and we look forward to continuing to help you see the world. I want to personally assure you we do everything we can to keep our fees low. Our team provides valuable services, such as driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I very much appreciated the help of one of your customer service professionals- Carlos. He did an excellent job. I did not appreciate the fact that my university and Conlin Travel have an arrangement that requires me to use their link if I use my university email, even when the travel is personal. That cost me dollars!”

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Posted 5 years ago

Hello! Thanks for for sharing your review of VisaHQ. We're glad you had an excellent experience working with Carlos and we hope you choose our services again. In regard to your university and Conlin Travel, we are not affiliated with either agency, so you will need to contact them regarding their contractual agreement. To share what VisaHQ does and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great service.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The experience was great, however i did not get a response on the chat until next day. This is the only thing that can be improved. Other than that the whole experience was very satisfying.”

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Posted 5 years ago

Hi Sara, Thanks for reviewing VisaHQ. I'm glad you had a good experience with our services overall, but I would like to personally apologize for the fact that you didn't receive a prompt response from our team. I hope you will give VisaHQ a chance again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very good”

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Posted 5 years ago

Hi Mathew, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The website was user friendly to submit my visa information and payment.”

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Posted 5 years ago

Hi Elise, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online platform and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“All satisfactory but it took 2/7 to appear in my emails”

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Posted 5 years ago

Hi Denis, Thanks for reviewing VisaHQ. I'm glad you had a positive experience overall, but I would like to apologize for any problems you had receiving email updates. Emails arrive as quickly as possible. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ was very helpful in processing my visa for China.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we wish you a wonderful trip to China. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Overall, a good service. The answers to my many questions were answered promptly (though some questions came for being sent generic checklists rather than tailored to my situation). A last minute request for a bank statement caused a headache, when it could have been asked for at the beginning of the process.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I am sorry for the hassle you experienced at the end of your application. Unfortunately, in some cases, it is not apparent that certain documents are required until the visa application process is in progress. Again, my sincere apologies, and I hope you will give VisaHQ a chance again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Visa HQ checked my application and took away the bother of picking up the passports, etc. I still had to do all the admin part.”

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Posted 5 years ago

Hi Aleksandra, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience with our services overall. I hope you will choose VisaHQ again next time you require travel documents. Again, my sincere apologies, and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“My experience with VisaHQ was pleasant, speedy and professional. My only complaint was the request for documents in color, and the fact that it only after they were submitted.”

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Posted 5 years ago

Hi Ismay, Thanks for reviewing VisaHQ. I'm glad you had a good experience overall, but I would like to apologize for the issues you had with your document submission. We take feedback like yours seriously and will review the guidelines on our website. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I had to follow up with the representative for things like dates of interview and passport delivery. However once followed up the representative was proactive.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback about VisaHQ. I am glad you had a positive experience overall, but I would like to apologize for the fact that you weren't contacted at certain points during the application process. Rest assured that reviews like yours help us offer better service worldwide. I hope you will give VisaHQ a chance next time you need travel documents for business or leisure. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very easy process.”

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Posted 5 years ago

Hi Timothy, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,925 reviews