VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,925 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,925 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really take care of customer in need tks”

Helpful Report

Posted 5 years ago

Hi Khong, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

Hi Khong, Thanks for reviewing VisaHQ. We're glad you had a good experience working with our team and we hope to serve you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“needed some help but got there eventually”

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Posted 5 years ago

Hi Anna, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services and we want to remind you we are always here to provide assistance. Our London office can be reached directly at +44 20 7148 6117. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Hard to figure how to continue on an application partially completed and saved. Also, not obvious that in some cases there is no slower and less expensive option. Not all of us wait until the last day to renew a passport of obtain a visa.”

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Posted 5 years ago

Hi Douglas, Thanks for sharing your review of VisaHQ. We're glad you had a good overall experience with our services, although we appreciate your suggestions for how to improve our online portal. Rest assured that we take feedback like yours seriously and we hope you will choose our services again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The service was good and the whole process was seamless and convenient.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we sincerely hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Considering the country applied for, the services were unbelievably fast and efficient services. Good follow up. Can be improved by mentioning the Invitation Letter in list of documents to be submitted.”

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Posted 5 years ago

Hi Junaid, Thanks for reviewing VisaHQ. We're glad you had an excellent experience overall with our services. We appreciate your suggestion for improvement and will take it into consideration moving forward! We hope you will choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Found getting Visa was straight forward. However when I tried to complete Visa using my mobile then it was almost impossible to do. Did have got contact with Visa help desk which was very good.”

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Posted 5 years ago

Hi David, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but I would like to personally apologize for the issues you had with our mobile website. We will take your feedback into account as we tweak our UI. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The electronic questionnaire was not easy to navigate but after a few attempts and restarts I was able to get it done. Overall it was a good system.”

Helpful Report

Posted 5 years ago

Hi Glenn, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services and we hope you choose us again next time you travel. We take feedback regarding our website seriously and will use your review as we improve our UI. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Staff very professional! Delay for chat reply way too long!”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our team, though I would like to personally apologize for the problems you had with our chat feature. We are working to tweak this service and take feedback like yours seriously. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The assistant was resposive”

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Posted 5 years ago

Hi Eman, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“great website, but unclear statuses when required to upload info”

Helpful Report

Posted 5 years ago

Hi Keivan, Thanks for reviewing VisaHQ. We're glad you had a good overall experience with our services. We will take your feedback regarding our website into consideration as we continue to improve our services. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very good, able to take care of things properly”

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Posted 5 years ago

Hi Craig, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“This was a painless process, except for the need to pay to visit Australia!”

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Posted 5 years ago

Hi Gerald, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. In regard to cost, we do everything we can to keep our fees low. Our team has no control, however, over government charges, which can impact our clients' final payments. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service.”

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Posted 5 years ago

Hi Antonio, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Quick & Seamless process...Thanks!”

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Posted 5 years ago

Hi Perweshwar, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am very please with using VisaHG..I would recommend this to all my friends...”

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Posted 5 years ago

Hi Clara, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“First use...too soon to judge critically”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you've had a good experience with our services so far and we hope you decide to work with our agents again every time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Overall very good service, very happy with it, the only complaint I ha e is about your live chat, it takes too long for the answer back, especially if you're completing an application.”

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Posted 5 years ago

Hi Ramzieh, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and we appreciate your feedback regarding our live chat. We will take it into consideration as we tweak this customer service option. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good Experience overall.”

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Posted 5 years ago

Hi Akshay, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The process was quite easy from start to finish. Person meeting at O.I.S was very good”

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Posted 5 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service but quite expensive”

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Posted 5 years ago

Hi Haobin, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall. I want to assure you we do everything we can to keep our fees low for all of our clients and I apologize if you feel like you were overcharged. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,925 reviews