VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,056 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,056 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 5 years ago

Hi Mathew, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The website was user friendly to submit my visa information and payment.”

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Posted 5 years ago

Hi Elise, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online platform and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“All satisfactory but it took 2/7 to appear in my emails”

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Posted 5 years ago

Hi Denis, Thanks for reviewing VisaHQ. I'm glad you had a positive experience overall, but I would like to apologize for any problems you had receiving email updates. Emails arrive as quickly as possible. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“VisaHQ was very helpful in processing my visa for China.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we wish you a wonderful trip to China. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Overall, a good service. The answers to my many questions were answered promptly (though some questions came for being sent generic checklists rather than tailored to my situation). A last minute request for a bank statement caused a headache, when it could have been asked for at the beginning of the process.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience overall, but I am sorry for the hassle you experienced at the end of your application. Unfortunately, in some cases, it is not apparent that certain documents are required until the visa application process is in progress. Again, my sincere apologies, and I hope you will give VisaHQ a chance again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Visa HQ checked my application and took away the bother of picking up the passports, etc. I still had to do all the admin part.”

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Posted 5 years ago

Hi Aleksandra, Thanks for reviewing VisaHQ. I'm glad to hear you had a positive experience with our services overall. I hope you will choose VisaHQ again next time you require travel documents. Again, my sincere apologies, and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“My experience with VisaHQ was pleasant, speedy and professional. My only complaint was the request for documents in color, and the fact that it only after they were submitted.”

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Posted 5 years ago

Hi Ismay, Thanks for reviewing VisaHQ. I'm glad you had a good experience overall, but I would like to apologize for the issues you had with your document submission. We take feedback like yours seriously and will review the guidelines on our website. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I had to follow up with the representative for things like dates of interview and passport delivery. However once followed up the representative was proactive.”

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Posted 5 years ago

Hello! Thanks for sharing your feedback about VisaHQ. I am glad you had a positive experience overall, but I would like to apologize for the fact that you weren't contacted at certain points during the application process. Rest assured that reviews like yours help us offer better service worldwide. I hope you will give VisaHQ a chance next time you need travel documents for business or leisure. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very easy process.”

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Posted 5 years ago

Hi Timothy, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service, although expensive.”

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Posted 5 years ago

Hi William, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services. We also want to assure you we do everything we can to keep our fees low, while still accounting for government charges over which our team has no control. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very helpful, but needs some deliver more information to clarify the process at least for the new users”

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Posted 6 years ago

Hi Waleed, Thanks for reviewing VisaHQ. I'm glad to hear you had a good experience overall, but I would like to apologize for any confusion you experienced. Rest assured that feedback like yours makes us better worldwide. Also, remember that our agents are always there to answer questions and provide assistance! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Long to complete all the info but I guess necessary”

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Posted 6 years ago

Hi Nathalie, Thanks for reviewing VisaHQ. I'm glad you had a positive overall experience with our services. Unfortunately, our team has no control over the information that is required by various countries; some applications are longer than others. Our application system is designed to be as seamless as possible, saving clients like you time over paper forms. I hope you will choose VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good response and on time visa arrangement”

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Posted 6 years ago

Hi Jayakumar, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To further share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good experience interacting with Kunal Kohli in the Delhi office. But fees are quite high.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience working with Kunal. I would like to assure you we do everything we can to keep our fees low. Furthermore, I would like to remind you that our team saves applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. I hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The online forms and questions where easy to understand and the follow-up timely on corrections”

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Posted 6 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The communication for the step by step process about the status of my visa was very informative - very good”

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Posted 6 years ago

Hi Wadad, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very quick, but I am a bit of a luddite so I needed help with all the scanning bits.”

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Posted 6 years ago

Hi Corinn Jo, Thanks for reviewing VisaHQ. I'm glad you had a good experience with our services overall, but I would like to apologize for any confusion you had with uploading documents. Remember, our team is here to help whenever you need them at info@visahq.com or 1-800-345-6541. I hope you'll choose VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Visa hq always stayed in touch with me the whole way through every step. Maria was very helpful and personal on her communication. The easy on line portal makes it convenient as well”

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Posted 6 years ago

Hi Anthony, Thanks for sharing your review of VisaHQ. We're glad you had a good experience working with Maria and we hope you choose our services again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Speedy visa service”

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Posted 6 years ago

Hi Joanna, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Please give the list of all the missing documents in one list.”

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Posted 6 years ago

Hi Jacob, Thank you for reviewing VisaHQ. I'm glad you had a good experience overall, but I am sorry for any frustration you had. We strive to make the application process as seamless as possible for our clients and we will certainly take your suggestion into consideration moving forward. In certain cases, our team does not know about all missing documents at once. Consulates and embassies occasionally request extra paperwork after applications have been delivered. In these situations, we cannot include all of the documents in a single list. I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,056 reviews