VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,927 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,927 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, although expensive.”

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Posted 5 years ago

Hi William, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services. We also want to assure you we do everything we can to keep our fees low, while still accounting for government charges over which our team has no control. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“very helpful, but needs some deliver more information to clarify the process at least for the new users”

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Posted 5 years ago

Hi Waleed, Thanks for reviewing VisaHQ. I'm glad to hear you had a good experience overall, but I would like to apologize for any confusion you experienced. Rest assured that feedback like yours makes us better worldwide. Also, remember that our agents are always there to answer questions and provide assistance! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Long to complete all the info but I guess necessary”

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Posted 5 years ago

Hi Nathalie, Thanks for reviewing VisaHQ. I'm glad you had a positive overall experience with our services. Unfortunately, our team has no control over the information that is required by various countries; some applications are longer than others. Our application system is designed to be as seamless as possible, saving clients like you time over paper forms. I hope you will choose VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Good response and on time visa arrangement”

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Posted 5 years ago

Hi Jayakumar, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To further share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good experience interacting with Kunal Kohli in the Delhi office. But fees are quite high.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience working with Kunal. I would like to assure you we do everything we can to keep our fees low. Furthermore, I would like to remind you that our team saves applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. I hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“The online forms and questions where easy to understand and the follow-up timely on corrections”

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Posted 5 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The communication for the step by step process about the status of my visa was very informative - very good”

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Posted 5 years ago

Hi Wadad, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very quick, but I am a bit of a luddite so I needed help with all the scanning bits.”

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Posted 5 years ago

Hi Corinn Jo, Thanks for reviewing VisaHQ. I'm glad you had a good experience with our services overall, but I would like to apologize for any confusion you had with uploading documents. Remember, our team is here to help whenever you need them at info@visahq.com or 1-800-345-6541. I hope you'll choose VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Visa hq always stayed in touch with me the whole way through every step. Maria was very helpful and personal on her communication. The easy on line portal makes it convenient as well”

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Posted 5 years ago

Hi Anthony, Thanks for sharing your review of VisaHQ. We're glad you had a good experience working with Maria and we hope you choose our services again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Speedy visa service”

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Posted 5 years ago

Hi Joanna, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Please give the list of all the missing documents in one list.”

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Posted 5 years ago

Hi Jacob, Thank you for reviewing VisaHQ. I'm glad you had a good experience overall, but I am sorry for any frustration you had. We strive to make the application process as seamless as possible for our clients and we will certainly take your suggestion into consideration moving forward. In certain cases, our team does not know about all missing documents at once. Consulates and embassies occasionally request extra paperwork after applications have been delivered. In these situations, we cannot include all of the documents in a single list. I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Easy to use”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our application process and we hope you choose our services again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I have used VISAHQ for the second time and the consultant Ms Mamta Dhanani -Dubai, has been very prompt since the beginning. I am happy with the service and knowledge they hold. Recommended ...”

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Posted 5 years ago

Hi Raj, Thanks for sharing your review of VisaHQ. We're glad you have had two excellent experiences working with Mamta and we look forward to continuing to serve you in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Short,sweet,simple! I like the fact that I don’t have to mail in my passport.”

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Posted 5 years ago

Hi Lerla, Thanks for reviewing VisaHQ. We're glad you had a good experience with our application process and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Perfect support - very quick safe and easy. Fahad was very supportive”

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Posted 5 years ago

Hi Christopher, Thanks for reviewing VisaHQ. We're glad you had a good experience working with Fahad and we hope you choose our services again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“It's a very reliable service for those looking to get a Visa. I would recommend to VisaHQ that when printing out the tracking labels, you should tell the customer that it's just the tracking number and not the completed passport and Visa. This tricked me because I thought it was done and I was very disappointed when I went to FedEx the next day to pick it up only to find it wasn't in FedEx's tracking system.”

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Posted 5 years ago

Hi Tyler, Thanks for sharing your feedback regarding VisaHQ. We're glad you had a good overall experience with VisaHQ, but I would like to apologize for any confusion you had while placing your order. Unfortunately, we have no control over how long it takes for tracking numbers to populate in various delivery services' systems; it can take 24-48 hours in some cases. Again, I'm sorry you haven't been 100% satisfied and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient”

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Posted 5 years ago

Hi Thomas, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return in the future. If there is anything we can do to further assist you at this time, don't hesitate to reach out to info@visahq.com. Again, my sincere apologies. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Very easy process to complete.”

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Posted 5 years ago

Hi Richard, Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The rate for tourist visa is very high. Please have a re-look at the prices.”

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Posted 5 years ago

Hi Mrugank, Thanks for taking the time to leave your feedback about VisaHQ. We want to assure you that we do everything we can to keep our fees low. While we apologize that you felt you paid too much, our team has no control over embassy fees and other government charges, which affect our clients' final costs. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“really easily layed out template to fill in. A litttle hole in the wall office location in Ottawa, hard to find.”

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Posted 5 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a positive experience overall with our services, but I would like to apologize for any problems you had finding our Ottawa location. If you are interested in sharing our services and earning rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,927 reviews