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VisaHQ Reviews

4.4 Rating 3,717 Reviews

86 %

of reviewers recommend VisaHQ

Company Reviews

Product Reviews

4.4

Based on 3,717 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

VisaHQ 5 star review on 19th October 2023

VisaHQ 5 star review on 19th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service VISAhq provides is unmatched. They will assign a real person to aid you along the way and help expedite the process even when you could have 0 understanding of VISA's or how to get them. They also respond in a timely manner to address any issues or concerns you may have with your documents.”

Posted 4 months ago

“Great customer service, via e-mail: responding in timely manner and addressing concerns/issues. It takes a long time to get through phone services, which needs to be improved.”

Posted 4 months ago

“I am really impressed with your services”

Posted 4 months ago

“I cannot give high enough reviews for VISAHQ. My flight was leaving in 7 business days, with xmas in the middle of the wait, and yet i got my renewal back in 4 days, with plenty of time to spare and relax. I used their call center, visited the office, and communicated by email, and all channels were excellent, and considerate of my situation. Top shelf and would recommend them to all.”

Posted 4 months ago

“Allexis helped me upload documents. She was very helpful and generous with her time and expertise. I will recommend your company to my family and friends. Please thank Alexis on my behalf.”

Posted 4 months ago

“VISAHQ representative, Allexis, has performed a phenomenally outstanding job this afternoon in assisting me to resolve my issue regarding my visa issues. Allexis far exceeds her expected professional duties and responsibilities, and has not only demonstrated expertise in her assigned field, but has also proven to be a most knowledgeable and caring employee with relentless patience and devotion. Allexis maintains excellent communication skills and provides meticulous, reliable, accurate, and efficient service which is greatly appreciated, and she should be congratulated for being such a contributing and valuable asset, not only to the VisaHQ Company, but also to the countless customers whom she serves on a daily basis. I would therefore not hesitate to recommend Allexis’s highly professional services to my colleagues and family, and I most certainly anticipate patronizing your company in the forthcoming years. ”

Posted 4 months ago

“Excellent service by Ms Mayada Like always”

Posted 4 months ago

“VisaHQ, I am very grateful for the service they offer is of excellent quality and promptly I thank them for their high quality service. San Antonio, TX”

Posted 5 months ago

“Quick reaction to the application and short process, my visa was ready in just a few days, I appreciate that very much, it saved a lot of time and energy.”

Posted 5 months ago

“Fast and easy for visa application. The staff are very good and helping. Thank you visa HQ!!”

Posted 5 months ago

“I am very pleased with VisaHQ’s handling of my passport renewal. I made a small error on the passport application and Haidee from VisaHQ called right away and assisted to get it fixed. HQ sent updates when documents were received by them, when the application was accepted for processing by the Department of State, when the passport was sent out, and when the passport arrived in my mailbox. Every step of the way Haidee was available by email and/or phone. I certainly will use VisaHQ again in 10 years, as I did 10 years ago.”

Posted 5 months ago

“The Visa HQ representative (Katrina) was extremely professional and helpful. She listened to my specific needs and came up with a solution. She responded to all my emails and followed up with me to keep me informed. Wonderful experience!!”

Posted 5 months ago

“The service is fantastic and good friendly atmosphere. The staff are always ready to support me, any time I called.”

Posted 5 months ago

“Great service. Always fast and successful.”

Posted 5 months ago

“Sent my passport one day and had the passport back the very next day, with a visa. Amazing! I also received daily emails and updates on the status of my order. Great service and speed.”

Posted 5 months ago

“Visa HQ guided me through my Malaysian visa application and swiftly got an approval! Thank you!”

Posted 5 months ago

“Good service and good PR. Customer well informed about visa status. This is very important to create confidence towards the company to avoid being scammed.”

Posted 5 months ago

“I'm very happy”

Posted 5 months ago

“My wife and I recently had our passports renewed using VisaHQ’s service and we had a great experience. Our contact representative, Haidee, was fantastic to work with; she contacted us quickly after we submitted our information and thoroughly explained how the process would go and kept us informed of the status of our submission every step of the process. Haidee was very professional, friendly and knowledgeable and made the process very easy for us. The VisaHQ service is well worth the cost and the piece of mind knowing that your passport renewal will be done in a timely fashion.”

Posted 5 months ago

“Thank you so much Angel for helping me get my Qatar Visa. Really appreciate!!”

Posted 5 months ago

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VisaHQ is rated 4.4 based on 3,717 reviews